It was extremely nice and the service was amazing, it's just there weren't many people there since it was night, but still,
Neil Woof
The newly renovated shop is lovely. Unfortunately there are fewer tables that allow for a private conversation though. The team are very polite. I do find the prices are a little expensive.
Chris H
Great coffee stop after the recent refurbishment, great service too.Vegetarian options: Really good vegan options including vegan cream.
HalloweenJack
Bit expensive for my liking ,prob only use next time if I'm desperate.
Mike Lee
10 minute wait then left. Couldn't get another customer loyalty card to work.
dazmark
Nice decor and comfy. But sat at the seats by the fire door and all I heard was the door to there kitchen or rear storage area banging every time a member of staff went through. Really annoying and totally ruined the trip.
Nicolas Chemin
Just renovated, this Starbucks is exactly what you'd expect. Good vibes, more than enough seating and standard coffee quality.
Steven Howe
Recently visited after its revamp. Not very impressed, fewer seats which are not very comfortable. Too close to other customers, especially interviews and work calls. Not somewhere to relax.
893sleepyS
As someone who works on this retail park, this branch is easy to access and the staff are all incredibly friendly and easy to talk to. Even when busy staff are always trying their best and making an effort. One staff member in particular stands out ahead any other one, Matt is always serving with a smile, offering help to people when they need it and never complains about a thing. Absolutely the kind of worker you want in your company, couldn't fault him in the slightest.
annalucy04
Lovely, friendly staff - I came in very frazzled and they were instantly kind; their warmth really made a difference to my afternoon. Thank you!
Why would anyone come here. Dishwater coffee, run out of tea when we came in. Cheese toastie soggy mess. At least they didn’t ask me my name so I could be identified amongst the zero people ahead of me.
Connor Evans
Staff were lovely and welcoming, especially Alfie!
Ind_Traveller_GB
I’ve been to this store a number of years and the service has been hit and miss. In the recent months the service has deteriorated as well as the cleanliness. The store has been refurbished a matters of days and already it’s messy both in the customer areas and behind the counters. 2 consecutive days, 27th and 28th August I pointed out housefly’s inside the glass cabinet containing the fresh bakery products and landing on items of unwrapped food. When I pointed this out the staff member opened the glass door and tried waving it out without little success. Inside the cabinet I also pointed out a number of smaller midges. The morning of the 28th I was again there and yet again there was a housefly in the cabinet. When I pointed this out I was told ‘I know and I’ve given up trying to get it out’ although the cabinet door was left open. Clearly a health issue there. The waiting area where the drinks are placed at the end of the counter was messy as were the condiment holders, spillages etc and no effort to wipe down the counter despite a bottle of cleaner at the back of the counter. The other smaller counter also had dried up spillages. This store didn’t look like a freshly refurbished store less than a week since it re opened. The staff seemed more concerned discussing their social and personal life’s than interacting with the customers. A shambles of a store and when you contact Starbucks head office via the app they seem to add rewards to the app for the ‘inconvenience’. I would rather not receive the rewards and instead walk into a Starbucks that would like to serve customers professionally and on a clean tidy environment. Not a great example of a Starbucks!
Janet A
Love the new layout of the store ! Not in love with the customer service though... Servers, no eye contact, no apology because of the extra long wait, no engagement at all. Calling drinks out under there breath and customers looking at each other. The only redemption is the happy lads on the tills..... well done them ! I think remainder of staff need a bit of customer service training..... no spirit to serve.
John Pow
Good crew serving. Always polite and helpful. Look forward to our visits. Coffee good, too.
It was extremely nice and the service was amazing, it's just there weren't many people there since it was night, but still,
The newly renovated shop is lovely. Unfortunately there are fewer tables that allow for a private conversation though. The team are very polite. I do find the prices are a little expensive.
Great coffee stop after the recent refurbishment, great service too.Vegetarian options: Really good vegan options including vegan cream.
Bit expensive for my liking ,prob only use next time if I'm desperate.
10 minute wait then left. Couldn't get another customer loyalty card to work.
Nice decor and comfy. But sat at the seats by the fire door and all I heard was the door to there kitchen or rear storage area banging every time a member of staff went through. Really annoying and totally ruined the trip.
Just renovated, this Starbucks is exactly what you'd expect. Good vibes, more than enough seating and standard coffee quality.
Recently visited after its revamp. Not very impressed, fewer seats which are not very comfortable. Too close to other customers, especially interviews and work calls. Not somewhere to relax.
As someone who works on this retail park, this branch is easy to access and the staff are all incredibly friendly and easy to talk to. Even when busy staff are always trying their best and making an effort. One staff member in particular stands out ahead any other one, Matt is always serving with a smile, offering help to people when they need it and never complains about a thing. Absolutely the kind of worker you want in your company, couldn't fault him in the slightest.
Lovely, friendly staff - I came in very frazzled and they were instantly kind; their warmth really made a difference to my afternoon. Thank you!
Restaurantji Recommends
Why would anyone come here. Dishwater coffee, run out of tea when we came in. Cheese toastie soggy mess. At least they didn’t ask me my name so I could be identified amongst the zero people ahead of me.
Staff were lovely and welcoming, especially Alfie!
I’ve been to this store a number of years and the service has been hit and miss. In the recent months the service has deteriorated as well as the cleanliness. The store has been refurbished a matters of days and already it’s messy both in the customer areas and behind the counters. 2 consecutive days, 27th and 28th August I pointed out housefly’s inside the glass cabinet containing the fresh bakery products and landing on items of unwrapped food. When I pointed this out the staff member opened the glass door and tried waving it out without little success. Inside the cabinet I also pointed out a number of smaller midges. The morning of the 28th I was again there and yet again there was a housefly in the cabinet. When I pointed this out I was told ‘I know and I’ve given up trying to get it out’ although the cabinet door was left open. Clearly a health issue there. The waiting area where the drinks are placed at the end of the counter was messy as were the condiment holders, spillages etc and no effort to wipe down the counter despite a bottle of cleaner at the back of the counter. The other smaller counter also had dried up spillages. This store didn’t look like a freshly refurbished store less than a week since it re opened. The staff seemed more concerned discussing their social and personal life’s than interacting with the customers. A shambles of a store and when you contact Starbucks head office via the app they seem to add rewards to the app for the ‘inconvenience’. I would rather not receive the rewards and instead walk into a Starbucks that would like to serve customers professionally and on a clean tidy environment. Not a great example of a Starbucks!
Love the new layout of the store ! Not in love with the customer service though... Servers, no eye contact, no apology because of the extra long wait, no engagement at all. Calling drinks out under there breath and customers looking at each other. The only redemption is the happy lads on the tills..... well done them ! I think remainder of staff need a bit of customer service training..... no spirit to serve.
Good crew serving. Always polite and helpful. Look forward to our visits. Coffee good, too.