Forgot to post the review on Tuesday so I am writing it now. I always mention to call me when the driver arrives, but last couple of times they ring the door bell, there is a particular reason why I mention that. I have 2 kids, they are asleep that's why I mention to call me. And I had mentioned this time to NOT ADD jalapenos, instead look at the pizza. Very disappointed. I am a regular customer but still this kind of customer service is not appreciated.
Rob Nicholls
The worst pizza I've ever had. If you like a tomato puree pizza base with virtually no toppings this is the place. If I'd witnessed them making them before I'd ordered I'd have brought one from Iceland for a £1 as those are far superior.
John Matrix
Pretty poor pizza experience, not sure if its always like this as I haven't brought a pizza from mainstream pizza place for a long time and that's probably why. Food was fast but not hot and definitely not worth the
dinesh parekh
Lack of toppings despite paying extra, so oily and greasy. 2-3 inches of crust on a large
anita ram
Stopped ordering takeaways because they usually are rubbish around here.. had a crappie tiresome day so ordered a pizza and it was disgusting with hardly any cheese..never had cardboard but can imagine it tasted the same!!!
Music Connection
Yummy pizza. With great service. There is parking outside.
Bubblegum 2027
Ordered stuff crust for an extra £3 and also made it clear that I didn’t want meat on my pizza due to food intolerance. Not only did the food get delivered after more than an hour, it was cold, the pizza had meat on it. Also, the stuffed crust I ordered wasn’t included and it had normal crust. Will never eat from this place. Terrible customer service too.
Ria 123
I ordered a vegetarian pizza and I haven’t eaten meat since birth when collecting and getting home I realised there was chicken on the pizza I immediately rang them and told them and they told me they didn’t believe it and to bring it back and it’s a 20 minute journey from our house the staff showed no regard and didn’t even apologise just said another one is making Absolutely appalled at the response and customer service and the product to won’t be ordering again !
Hayden Hayder
Terrible service. Extremely rude. Didn’t deliver the food and accepted payment on the app. I love dominos usually but this particular one is horrible. The franchisee and staff are on thin ice with this, starting to crack. Don’t go.
TheSocial FitnessProject
Disgusting service. Pathetic franchisee. They’ll be closing down soon.
Unpleasant customer service - please provide necessary training for staff.
raj mahi
Absolutely usless! Order was placed at 22.42 and arrived 1hr and 20 minutes later.When calling to speak to the staff at this dominos the first call handler was a women who could not understand my complaint. I then spoke to a male member of staff and stated the food was cold when we received it. I informed the order was placed 1 hour 20 minutes ago. It has never taken this long before.I was then told that I would be given arefund and someone would collect the pizza.I pointed out it was now midnight and the store was officially closed what i am i supposed to eat? He became very argumentative and said "i don't care". I asked for his name and I was told "we are not allowed to give personal information" to which I replied with "you don't wear name tags? He then said "no" and then he slammed the phone down.
s_beauty 92
Ordered pizza from great barr dominoes in which I experienced very poor customer service over the phone, plus driver refused to go to the top of the stairs where my door was. Driver was not required to come into any building and just needed to go up a flight of stairs along a balcony.I am a single parent with a baby in the house and having explained to the driver, he STILL refused to go to the door to complete delivery. This is not the first time having had a bad experience from dominoes great barr. Will NOT order again!
Paige Jackson
Refused to deliver to door. Terrible customer service!!!
Forgot to post the review on Tuesday so I am writing it now. I always mention to call me when the driver arrives, but last couple of times they ring the door bell, there is a particular reason why I mention that. I have 2 kids, they are asleep that's why I mention to call me. And I had mentioned this time to NOT ADD jalapenos, instead look at the pizza. Very disappointed. I am a regular customer but still this kind of customer service is not appreciated.
The worst pizza I've ever had. If you like a tomato puree pizza base with virtually no toppings this is the place. If I'd witnessed them making them before I'd ordered I'd have brought one from Iceland for a £1 as those are far superior.
Pretty poor pizza experience, not sure if its always like this as I haven't brought a pizza from mainstream pizza place for a long time and that's probably why. Food was fast but not hot and definitely not worth the
Lack of toppings despite paying extra, so oily and greasy. 2-3 inches of crust on a large
Stopped ordering takeaways because they usually are rubbish around here.. had a crappie tiresome day so ordered a pizza and it was disgusting with hardly any cheese..never had cardboard but can imagine it tasted the same!!!
Yummy pizza. With great service. There is parking outside.
Ordered stuff crust for an extra £3 and also made it clear that I didn’t want meat on my pizza due to food intolerance. Not only did the food get delivered after more than an hour, it was cold, the pizza had meat on it. Also, the stuffed crust I ordered wasn’t included and it had normal crust. Will never eat from this place. Terrible customer service too.
I ordered a vegetarian pizza and I haven’t eaten meat since birth when collecting and getting home I realised there was chicken on the pizza I immediately rang them and told them and they told me they didn’t believe it and to bring it back and it’s a 20 minute journey from our house the staff showed no regard and didn’t even apologise just said another one is making Absolutely appalled at the response and customer service and the product to won’t be ordering again !
Terrible service. Extremely rude. Didn’t deliver the food and accepted payment on the app. I love dominos usually but this particular one is horrible. The franchisee and staff are on thin ice with this, starting to crack. Don’t go.
Disgusting service. Pathetic franchisee. They’ll be closing down soon.
Restaurantji Recommends
Unpleasant customer service - please provide necessary training for staff.
Absolutely usless! Order was placed at 22.42 and arrived 1hr and 20 minutes later.When calling to speak to the staff at this dominos the first call handler was a women who could not understand my complaint. I then spoke to a male member of staff and stated the food was cold when we received it. I informed the order was placed 1 hour 20 minutes ago. It has never taken this long before.I was then told that I would be given arefund and someone would collect the pizza.I pointed out it was now midnight and the store was officially closed what i am i supposed to eat? He became very argumentative and said "i don't care". I asked for his name and I was told "we are not allowed to give personal information" to which I replied with "you don't wear name tags? He then said "no" and then he slammed the phone down.
Ordered pizza from great barr dominoes in which I experienced very poor customer service over the phone, plus driver refused to go to the top of the stairs where my door was. Driver was not required to come into any building and just needed to go up a flight of stairs along a balcony.I am a single parent with a baby in the house and having explained to the driver, he STILL refused to go to the door to complete delivery. This is not the first time having had a bad experience from dominoes great barr. Will NOT order again!
Refused to deliver to door. Terrible customer service!!!
Poor customer service rude driver