KFC Weoley Castle - Alwood Road

20 Alwold Rd, Bartley Green, Birmingham
0121 426 3513

Recent Reviews

Steve

Ordered a 10 piece bargain bucket through the drive through got home all 10 were drumsticks smalls ones as well expect 2-3 but all 10 something going on there penny pinching for

Thomas Rooke

I went through the drive through and ordered a trilogy box meal and a chocolate sundae.Never had a smaller portion of chips before from any fast food place or any other KFC. The rice I had with it was also very small only filling half the tub, if that; again from other KFCs the portion size is alot bigger.The Zinger burger was not a Zinger burger. It was a regular fillet burger, which was over done and small, more bread than chicken. The popcorn chicken and mini fillet was fine. But as most KFCs do they often leave out the dip that comes with the meal and they did that in this case.The Sundae was put in a flimsy carboard cup which leaked at the bottom.KFC has put their prices up, you would expect with this increase they could atleast get the basics right, and at some KFC branches they do, but at this one not only can they not get the basics right but they give you less food. Ive been dissapointed with my experience at this KFC before in the past but on this occasion its made me not want to go back. Going to avoid this one going forward.

Mikaela Hurtubise

I can't review the food as I couldn't place an order. I was struggling with paying on the app so wanted to use cash in the store, but they wouldn't serve me - they wanted me to use the self serve kiosks to place the order. They said they would come and help me if I couldn't manage - why not just serve the customer, especially as I would have to go to the till to pay anyway? There was no queue! Needless to say I left and went to McDonalds instead!

JPS JPS

It's a KFC. I waited 15mins in the drive thru queue but otherwise

Glenn Osborne

I have just been through the drive through of this kfc and ordered a 6 piece meal. When we got home we had 4 drumsticks and 2 thighs. 5 weeks ago we had 5 drumsticks and a wing, and they forgot the beans(not the first time by any means). My wife worked at kfc years ago and she was told that she couldn’t put any more that 2 pieces the same in a 6 piece bucket. Someone needs to shake this place up. It is very poor

Trisha Lawrence

Staff rude and having to use kiosk has put us of kfc will not use kfc again would rather go to McDonald’s at least you can order at the counter if you don’t like the kiosks.

Besher Alhalabi

The people working here are as soooo dump, they forgot different items of my orders through different occasions.Please check your order before you drive out of the shop ( drivethru orders).

S D

Made an order through the drive through this evening. I asked for a 3 Piece variety meal with NO Drumstick PLEASE. Got all the way home to see that every single piece of chicken was a drumstick! After specifically asking for none. I drove back and explained what had happened to be told ‘we gave you all drumsticks because it’s all that was left you would have had to wait 10 minutes for fresh chicken’. In what world is it ok to give a customer something they didn’t ask for?? Why didn’t the kfc worker just simply say ‘no problem, it will be 10 minutes on fresh chicken’ I would have happily waited and wouldn’t have had to drive all the way home and back. They need teaching simple customer service skills.

roy webb

I really enjoyed throwing up and more. Twice now, won't be a third time eating obviously rank chicken!

Mpho Sekhonyana

Orders wrong / missing items consistently over the last couple months

Michael Beckles

Order was nice and hot.

Susan williams

Food hot nice staff they also were masks and gloves they don't take long to get through a queue so never waiting long big car park and bins so you can eat in car and enjoy hot food and get rid of rubbish in there big bins ....since covid still nice hot food no waiting long staff nice clean every were food luverly...

Andrew Crosbie

I have been a regular customer eating at least once a week since it opened but tonight I was told that they were too busy to serve me at the counter! My loyal support obviously means nothing to them I won't ever return. I'm sure they just don't care because they are after all too busy!

Olly O'Brien

The worker gave me A bunch of sauces Who ever did that you are simply the greatest

Gillian Collins

Parking: Also drive thru on-site.

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