The service and customer service was a terrible experience. The staff got my order wrong and when I told them, they changed it but had attitude to them. Tables weren’t clean flies all over from food standing on tables for a long time. My iced coffee was warm. Never go here. It is
Amina M
Brought peach iced teaFriendly staff
Eli
The freshest muffin I’ve EVER had. I got the raspberry and white chocolate one and it was literally freshly baked and tasted delicious. I also got the mozzarella, tomato, pesto and basil flatbread and it was so flavourful!
Isha Arora
On Sunday 17th Dec the cafe was about to close but I asked a favour from one of the staff members who was a woman to breastfeed my baby which would have taken just 5-6 minutes but to my surprise she gave a silly excuse and refused..I mean how could you guys could be so unkind…and where’s the hospitality that this cafe provides for the people who come in to remember. Disgraceful service ??
Cherrie Hewitt
Great selection of cakes,sandwiches, toastie, muffins, croissants etc..Plenty of different choices of tea,coffee,hot chocolate, cold drinks etc..Lovely atmosphere, very helpful staff and welcoming..
Lavi Singh
The Indian lady in the shop was very rude and ignorant , wouldn’t go again & wasn’t patient at all! Bad customer service !!!! :(
S F
Nice cup of tea and not too pricey. One member of staff was lovely but the other was miserable. Shame about the teenagers vaping in the seating area.
James Hoggan
Here at 16:45 been refused hot drinks and food as they stating they close in 5 min??? When on site that close at 5
Anupap Nanta
Waiting time wasn’t too bad, but it’s the customer service that is bad. Very poor. Customer before me Harold around and waited for around 15mins to then find out that their ice coffee was already done 10mins ago and not informing staff or customer that the drink has already been made. When it came up to my turn it was literally the same experience except the staff forgot what she made and also didn’t even realise it was done. Baring in mind it was not busy at all. I will not be coming back again
Roy Tabberer
I asked for the ingredients of the bread that was being served, the staff could not tell me. They claimed that the bread was not made by them. They should still have a list of ingredients available.I have to carry epi-pens due to my allergies.
Abi if you don't win this competition im going to rig it so you win.Amazing service & and friendly.
Mike Rouse-Deane
A really sweet cafe in the bullring. Staff did make you think they were speeding you through even though there wasn't a queue. The tuna melt was awful and looked like someone has thrown up but tasted good. The dessert however was delicious. A nice cream strawberry tart. Very nice to relax and just watch the world go by as they shop.
Captain Woof
Seating is OK, service just fine, and milkshakes look nothing like the pictures. The biscoff milkshake is just a vanilla milkshake with some crumbs and biscoff caramel sauce, and it was not even cold, just room temperature. Quite disappointing for the price...
Debbie Whelan
Had a cappuccino and a slice of red velvet cake. The cake was dry and tasted weird, I returned it with no problem and swapped for a lovely slice of biscoff cheesecake instead.
F2632RHlisas
Found two or three long dark hairs in my food and drink very slow service as well it took ages to get two teas and cheese cake the cheese cake was very nice but the lack of seats and clean tables very busy and slow service as well my friend wondered where I got to I said to her a younger lady was serving me it took at least 25 mins to be served on that day I came. It was my first time coming here it was very busy queues was long very long queues. Lack of serevettes lack of milk and the lack of staff as well.
The service and customer service was a terrible experience. The staff got my order wrong and when I told them, they changed it but had attitude to them. Tables weren’t clean flies all over from food standing on tables for a long time. My iced coffee was warm. Never go here. It is
Brought peach iced teaFriendly staff
The freshest muffin I’ve EVER had. I got the raspberry and white chocolate one and it was literally freshly baked and tasted delicious. I also got the mozzarella, tomato, pesto and basil flatbread and it was so flavourful!
On Sunday 17th Dec the cafe was about to close but I asked a favour from one of the staff members who was a woman to breastfeed my baby which would have taken just 5-6 minutes but to my surprise she gave a silly excuse and refused..I mean how could you guys could be so unkind…and where’s the hospitality that this cafe provides for the people who come in to remember. Disgraceful service ??
Great selection of cakes,sandwiches, toastie, muffins, croissants etc..Plenty of different choices of tea,coffee,hot chocolate, cold drinks etc..Lovely atmosphere, very helpful staff and welcoming..
The Indian lady in the shop was very rude and ignorant , wouldn’t go again & wasn’t patient at all! Bad customer service !!!! :(
Nice cup of tea and not too pricey. One member of staff was lovely but the other was miserable. Shame about the teenagers vaping in the seating area.
Here at 16:45 been refused hot drinks and food as they stating they close in 5 min??? When on site that close at 5
Waiting time wasn’t too bad, but it’s the customer service that is bad. Very poor. Customer before me Harold around and waited for around 15mins to then find out that their ice coffee was already done 10mins ago and not informing staff or customer that the drink has already been made. When it came up to my turn it was literally the same experience except the staff forgot what she made and also didn’t even realise it was done. Baring in mind it was not busy at all. I will not be coming back again
I asked for the ingredients of the bread that was being served, the staff could not tell me. They claimed that the bread was not made by them. They should still have a list of ingredients available.I have to carry epi-pens due to my allergies.
Restaurantji Recommends
Abi if you don't win this competition im going to rig it so you win.Amazing service & and friendly.
A really sweet cafe in the bullring. Staff did make you think they were speeding you through even though there wasn't a queue. The tuna melt was awful and looked like someone has thrown up but tasted good. The dessert however was delicious. A nice cream strawberry tart. Very nice to relax and just watch the world go by as they shop.
Seating is OK, service just fine, and milkshakes look nothing like the pictures. The biscoff milkshake is just a vanilla milkshake with some crumbs and biscoff caramel sauce, and it was not even cold, just room temperature. Quite disappointing for the price...
Had a cappuccino and a slice of red velvet cake. The cake was dry and tasted weird, I returned it with no problem and swapped for a lovely slice of biscoff cheesecake instead.
Found two or three long dark hairs in my food and drink very slow service as well it took ages to get two teas and cheese cake the cheese cake was very nice but the lack of seats and clean tables very busy and slow service as well my friend wondered where I got to I said to her a younger lady was serving me it took at least 25 mins to be served on that day I came. It was my first time coming here it was very busy queues was long very long queues. Lack of serevettes lack of milk and the lack of staff as well.