Being newly diagnosed as Coeliac, I was delighted that my first experience from diagnosis was very easy, because I do love a Five Guys. A lovely young man named Connor went through everything with me and made me feel like it wasn’t a chore for him. As usual my food was great, and I left a happy bunny ?
Gurpz M
It's a good burger nothing more nothing less. Flavours go well together and the meat is cooked properly. Just think it's too expensive for what it is. Service was great however.
Maria Agrafiotou
We visited after work on a Thursday evening and honestly it feels so nice when after a long day you get such a great service and a big smile. Credits to Neil who served us and all the team. The place was clean and tidy - and the burgers great as always!
Ian Phillips
First time ever in a Five Guys. Food amazing especially the chips. The burger was superb too. Massive portions and all fresh unlike other fast food chains. Milk shakes amazing also.Very clean eatery and staff were so friendly and helpful. Definitely going again.
Sue Watson
1st time in 5 Guys. Food very good service great. However over £17 for burger, chips and a drink so it's good but only for special occasionsWell been a second time as Mac Donald's was heaving. I didn't have a burger but my husband loved his, the chips were lovely and lots of them. I had a lotus blossom milk shake which was delicious. Will Deffo go back as I have to try more of the milk shakes. Place was buzzing but service was spot on.
lauren olivia
Exceptional service from Connor T, visited on a busy Monday afternoon with my son & was cheerfully greeted by Connor, he consolidated my disappointment of the discontinued Malted milk milkshake & recommended the Reese flavour, I instantly found a new favourite. Connor was patient, welcoming, attentive, eager to please & made my son smile, a rare occasion when visiting fast food restaurants. Thank you Connor ?
Helen Ayres
Quite expensive, the food I had was very overpriced, a burger bun with cheese melted in it, really doesn't warrant it's £4.65 price! The hot dog again that was had by my daughter should of been £5, not £7.15! Lady on till was very polite and friendly, so well done to her but I would not eat here again.The tables had not been cleaned and there was lots of previous food spillages under ours.
Damon Jones
Great burgers that you can customise . Wasnt asked if we wanted salt or no salt on fries there was mountains of salt on them . Expensive but you pay for what you get .burgers are banging ,well done five guys .. it was very ,very busy lots of staff but only seemed to be one putting burger orfers together resulting in longer waiting and cooler food. Plenty of seating to be found .Parking: Plenty of spaces at the merry hill centreWheelchair accessibility: Easy to get wheel chairs inside .no steps and plenty of space to move
Amanda Bennett
Popped in for a milk shake as I had hear how good they here and I was not disappointed.Chocolate milk shake with cream was delicious although a little pricey.Staff were lovely and engaging.
Amande Campbell
Gotta love 5 guys, mainly because it is literally the only place that I can eat with my family. 2 of us have coeliac disease and we have not found anywhere else that can offer us something to eat that doesn't cause a flare up. C'mon 5 guys, get that gluten free burger on the menu!Dietary restrictions: Fries are gluten free-I had no reaction to them and I'm extremely sensitive.
Ordered food and waited 1 hour to be told we don’t have a driver to deliver. So now I have two hungry children to feed after wasting an hour waiting for these over priced burgers. Go maccies cheaper and better service
G TC
It's a good burger, but it costs 2-3 times as much as McD. Is it twice as good? No. Even the 'little' fries is a huge portion but again, not twice as good for the price. Also a tiny bit overcooked (even slightly bitter). And I'm not paying £4.15 for a 500ml soft drink (refillable or not), when it's 75p/litre in any supermarket. Free peanuts, wow. Service is really polite, but gets very slow with big delivery orders in the queue ahead of you. Nearly £15 for 1 burger and a drink, in that no-frills setting, is incredibly expensive.
Bernadene Holden
Love the burgers ? ? there's always plenty chips and free peanuts if you like them x
Anthony Latham
my daughter told me about this chain so i had to look it up and give it ago, the very best burger ive ever had was in Belgium but ive got to give Five Guys some credit it was on a par with them , ive given five stars because i cant fault the food or ice cold beer.
ducc duckington
Great food. It never disappoints to go here, price is steep but you do definitely get a high standard of food.
Being newly diagnosed as Coeliac, I was delighted that my first experience from diagnosis was very easy, because I do love a Five Guys. A lovely young man named Connor went through everything with me and made me feel like it wasn’t a chore for him. As usual my food was great, and I left a happy bunny ?
It's a good burger nothing more nothing less. Flavours go well together and the meat is cooked properly. Just think it's too expensive for what it is. Service was great however.
We visited after work on a Thursday evening and honestly it feels so nice when after a long day you get such a great service and a big smile. Credits to Neil who served us and all the team. The place was clean and tidy - and the burgers great as always!
First time ever in a Five Guys. Food amazing especially the chips. The burger was superb too. Massive portions and all fresh unlike other fast food chains. Milk shakes amazing also.Very clean eatery and staff were so friendly and helpful. Definitely going again.
1st time in 5 Guys. Food very good service great. However over £17 for burger, chips and a drink so it's good but only for special occasionsWell been a second time as Mac Donald's was heaving. I didn't have a burger but my husband loved his, the chips were lovely and lots of them. I had a lotus blossom milk shake which was delicious. Will Deffo go back as I have to try more of the milk shakes. Place was buzzing but service was spot on.
Exceptional service from Connor T, visited on a busy Monday afternoon with my son & was cheerfully greeted by Connor, he consolidated my disappointment of the discontinued Malted milk milkshake & recommended the Reese flavour, I instantly found a new favourite. Connor was patient, welcoming, attentive, eager to please & made my son smile, a rare occasion when visiting fast food restaurants. Thank you Connor ?
Quite expensive, the food I had was very overpriced, a burger bun with cheese melted in it, really doesn't warrant it's £4.65 price! The hot dog again that was had by my daughter should of been £5, not £7.15! Lady on till was very polite and friendly, so well done to her but I would not eat here again.The tables had not been cleaned and there was lots of previous food spillages under ours.
Great burgers that you can customise . Wasnt asked if we wanted salt or no salt on fries there was mountains of salt on them . Expensive but you pay for what you get .burgers are banging ,well done five guys .. it was very ,very busy lots of staff but only seemed to be one putting burger orfers together resulting in longer waiting and cooler food. Plenty of seating to be found .Parking: Plenty of spaces at the merry hill centreWheelchair accessibility: Easy to get wheel chairs inside .no steps and plenty of space to move
Popped in for a milk shake as I had hear how good they here and I was not disappointed.Chocolate milk shake with cream was delicious although a little pricey.Staff were lovely and engaging.
Gotta love 5 guys, mainly because it is literally the only place that I can eat with my family. 2 of us have coeliac disease and we have not found anywhere else that can offer us something to eat that doesn't cause a flare up. C'mon 5 guys, get that gluten free burger on the menu!Dietary restrictions: Fries are gluten free-I had no reaction to them and I'm extremely sensitive.
Restaurantji Recommends
Ordered food and waited 1 hour to be told we don’t have a driver to deliver. So now I have two hungry children to feed after wasting an hour waiting for these over priced burgers. Go maccies cheaper and better service
It's a good burger, but it costs 2-3 times as much as McD. Is it twice as good? No. Even the 'little' fries is a huge portion but again, not twice as good for the price. Also a tiny bit overcooked (even slightly bitter). And I'm not paying £4.15 for a 500ml soft drink (refillable or not), when it's 75p/litre in any supermarket. Free peanuts, wow. Service is really polite, but gets very slow with big delivery orders in the queue ahead of you. Nearly £15 for 1 burger and a drink, in that no-frills setting, is incredibly expensive.
Love the burgers ? ? there's always plenty chips and free peanuts if you like them x
my daughter told me about this chain so i had to look it up and give it ago, the very best burger ive ever had was in Belgium but ive got to give Five Guys some credit it was on a par with them , ive given five stars because i cant fault the food or ice cold beer.
Great food. It never disappoints to go here, price is steep but you do definitely get a high standard of food.