Absolutely amazing mothers day afternoon tea with my gorgeous daughter. Lovely staff, so attentive professional and friendly.The food was amazing, really lovely experience.
Anonymous
A poor experience that will not see us return.We booked our table for a Saturday evening sitting a few weeks in advance and notified the restaurant upon booking that we had a voucher for the Steak & Wine Groupon deal. Whilst booking we provided the voucher details as requested. All was okay.... so we thought!We arrived and the restaurant was not busy, but had a nice atmosphere. Upon arrival we were seated and asked if we would like any bread and olives, to which we said yes. We then enquired on whether it was possible for us to pay additional charges to upgrade our voucher and/or Steak. The waitress said she would ask the question and be back shortly. No drinks order was taken at this stage, but we assumed this would be done when the bread arrived.34 minutes later the Manager arrived at our table to inform us that the voucher couldn't be used after 5pm. We were not aware of this small print as it was a gift, we were only provided a barcode. We were also perplexed as to why this wasn't addressed prior to our arrival, when we had informed them of our voucher and provided the reference number! The manager "honoured" the offer because we were already there, but this straight away put a damper on the evening. Not only that, at this point we still hadn't been asked what drinks we'd like and the bread & olives we asked for upon being seated hadn't arrived.45 minutes in, we were asked what we'd like to drink and these arrived quickly afterwards. We asked again if we could pay and upgrade the Steak, to be eventually told no. We were however "allowed on this occasion" to order Starters and Desserts?! Odd.We tried to enjoy our evening despite this poor start and ordered our Starter, Steak & Desserts. We ordered our Steak with Bearnaise sauce... both arrived with Peppercorn. It wasn't worth the complaint at this point, we just wanted to eat and leave. We can say with absolute certainty however, that we will not be returning, and that it was very much a mediocre experience. You are paying for the "name" and not quality of food or service. A shame, but we know now to avoid.
Martin Miles
Excellent food and
Rachel Jones
This was a lovely restaurant with excellent service.The food was reasonably priced: around the £7 mark for starters and £15-£20 for mains, unless you opted for steak which was around the £30 mark.The decor is very nice, it feels like an upmarket restaurant without the up market prices.I enjoyed all my food and so would recommend this as a place to come and eat, especially for a special occasion.
Una Taylor
My son had treated 8 of us for boxing day lunch 2023 the price had increased by £10 to now £35.00 per head ,we had been many times before table beautifully dressed party hats crackers room beautifully decorated now no table decorations in fact you would not know it was Xmas. Very disappointed never again.
Peter Mikkelsen
Fantastic service here. It’s a rarity to find genuine managers who are as authentic as Wissem. He was lovely and genuine with me and other customers, but I also watched him with his team. One had only slightly got my order a little wrong, he came calmly in to resolve but I also watched him discreetly assure his team-was so impressed with him. He was calm, gentle and authentic- look after him Marco Pierre, managers like that are really rare.Had two lovely dinners here whilst staying at the hotel. The steak was full of flavour and the chicken was so juicy.Didn’t know that this restaurant was at the hotel but would definitely stay here again for that reason.
Cat Porter
Got this as a gift, wasn't impressed , the carpark was a descent size so 1st impressions were good ,entrance was spacious clean with a very pleasant receptionist, the dining area was OK space wise but was shocked with the amount of stains on the carpet ,the service was brilliant, the starter and pudding were superb but the main was not good at all ,had 3 meat roast ,the chicken breast was dry and over cooked, the carrots were tasteless and the stuffing ball was rock hard , 2nd main was leek and chicken pie ,delicious but the garden peas had some hard 1s so spoilt the meal ,the atmosphere was OK but noticed the people with vouchers were in the same area almost on the outside perimeter of the rest of the diners and there tables were laid out a little more pleasant, prices were good but drinks were pricy and we were on soft drinks at that wouldn't re visit but happy for the experience.
JENNIFER KILCULLEN
Cold food served on cold plates, 10 of us dined here tonight and it was worse than dreadful......save your money and stay at home ?
Lauren Broadhurst
Great tasting food and lovely
John Davies
Hotel side was great Marco White side was not,service was slow food was only warm, just paying over the odds for a so called name.
Would have been 5* but let down by unprofessional and rude staff. The food was good , well presented - it should be at these price - but go to the Bear Inn in the village - the food is much better and half the price. As in all Marco Pierre Restaurants the pricing is over the top , the quantities are tiny , however most of the food was delicious , the french onion soup was good but we have had better , the only outstanding item was the fishcake main course , the rest were average. The wine similarly overpriced - £8.00 cheaper at the Bear! The staff were very slow , unprofessional and very busy standing in groups chatting to each other , one customer actually got up and went to interrupt them. Poor service at inflated prices.
Andrew P
Had a Christmas get together here, the starter of game pie was not very gamey, and could have done with more flavour. The main was rump steak with 10 chips and 3 tomatoes, the chips were good but not enough of them, the steak was ok, but nothing I couldn't cook at home better, it didn't have a nice tasty crust and if anything there was a sweet sauce on it, cutting it was not great either, a bit tough trying to saw into it, seemed cooked to the requirements. Pudding of brownie and a dolop of ice cream was the best course, this was tasty.In all I would not recommend, I was hoping for something that would be hugely tasty, but it wasn't. More salt on the steak and a tasty char would have helped, more herbs in the starter also needed. Portion size was also a bit disappointing. Not many people eating there either.
Absolutely amazing mothers day afternoon tea with my gorgeous daughter. Lovely staff, so attentive professional and friendly.The food was amazing, really lovely experience.
A poor experience that will not see us return.We booked our table for a Saturday evening sitting a few weeks in advance and notified the restaurant upon booking that we had a voucher for the Steak & Wine Groupon deal. Whilst booking we provided the voucher details as requested. All was okay.... so we thought!We arrived and the restaurant was not busy, but had a nice atmosphere. Upon arrival we were seated and asked if we would like any bread and olives, to which we said yes. We then enquired on whether it was possible for us to pay additional charges to upgrade our voucher and/or Steak. The waitress said she would ask the question and be back shortly. No drinks order was taken at this stage, but we assumed this would be done when the bread arrived.34 minutes later the Manager arrived at our table to inform us that the voucher couldn't be used after 5pm. We were not aware of this small print as it was a gift, we were only provided a barcode. We were also perplexed as to why this wasn't addressed prior to our arrival, when we had informed them of our voucher and provided the reference number! The manager "honoured" the offer because we were already there, but this straight away put a damper on the evening. Not only that, at this point we still hadn't been asked what drinks we'd like and the bread & olives we asked for upon being seated hadn't arrived.45 minutes in, we were asked what we'd like to drink and these arrived quickly afterwards. We asked again if we could pay and upgrade the Steak, to be eventually told no. We were however "allowed on this occasion" to order Starters and Desserts?! Odd.We tried to enjoy our evening despite this poor start and ordered our Starter, Steak & Desserts. We ordered our Steak with Bearnaise sauce... both arrived with Peppercorn. It wasn't worth the complaint at this point, we just wanted to eat and leave. We can say with absolute certainty however, that we will not be returning, and that it was very much a mediocre experience. You are paying for the "name" and not quality of food or service. A shame, but we know now to avoid.
Excellent food and
This was a lovely restaurant with excellent service.The food was reasonably priced: around the £7 mark for starters and £15-£20 for mains, unless you opted for steak which was around the £30 mark.The decor is very nice, it feels like an upmarket restaurant without the up market prices.I enjoyed all my food and so would recommend this as a place to come and eat, especially for a special occasion.
My son had treated 8 of us for boxing day lunch 2023 the price had increased by £10 to now £35.00 per head ,we had been many times before table beautifully dressed party hats crackers room beautifully decorated now no table decorations in fact you would not know it was Xmas. Very disappointed never again.
Fantastic service here. It’s a rarity to find genuine managers who are as authentic as Wissem. He was lovely and genuine with me and other customers, but I also watched him with his team. One had only slightly got my order a little wrong, he came calmly in to resolve but I also watched him discreetly assure his team-was so impressed with him. He was calm, gentle and authentic- look after him Marco Pierre, managers like that are really rare.Had two lovely dinners here whilst staying at the hotel. The steak was full of flavour and the chicken was so juicy.Didn’t know that this restaurant was at the hotel but would definitely stay here again for that reason.
Got this as a gift, wasn't impressed , the carpark was a descent size so 1st impressions were good ,entrance was spacious clean with a very pleasant receptionist, the dining area was OK space wise but was shocked with the amount of stains on the carpet ,the service was brilliant, the starter and pudding were superb but the main was not good at all ,had 3 meat roast ,the chicken breast was dry and over cooked, the carrots were tasteless and the stuffing ball was rock hard , 2nd main was leek and chicken pie ,delicious but the garden peas had some hard 1s so spoilt the meal ,the atmosphere was OK but noticed the people with vouchers were in the same area almost on the outside perimeter of the rest of the diners and there tables were laid out a little more pleasant, prices were good but drinks were pricy and we were on soft drinks at that wouldn't re visit but happy for the experience.
Cold food served on cold plates, 10 of us dined here tonight and it was worse than dreadful......save your money and stay at home ?
Great tasting food and lovely
Hotel side was great Marco White side was not,service was slow food was only warm, just paying over the odds for a so called name.
Restaurantji Recommends
Excellent service and
Would have been 5* but let down by unprofessional and rude staff. The food was good , well presented - it should be at these price - but go to the Bear Inn in the village - the food is much better and half the price. As in all Marco Pierre Restaurants the pricing is over the top , the quantities are tiny , however most of the food was delicious , the french onion soup was good but we have had better , the only outstanding item was the fishcake main course , the rest were average. The wine similarly overpriced - £8.00 cheaper at the Bear! The staff were very slow , unprofessional and very busy standing in groups chatting to each other , one customer actually got up and went to interrupt them. Poor service at inflated prices.
Had a Christmas get together here, the starter of game pie was not very gamey, and could have done with more flavour. The main was rump steak with 10 chips and 3 tomatoes, the chips were good but not enough of them, the steak was ok, but nothing I couldn't cook at home better, it didn't have a nice tasty crust and if anything there was a sweet sauce on it, cutting it was not great either, a bit tough trying to saw into it, seemed cooked to the requirements. Pudding of brownie and a dolop of ice cream was the best course, this was tasty.In all I would not recommend, I was hoping for something that would be hugely tasty, but it wasn't. More salt on the steak and a tasty char would have helped, more herbs in the starter also needed. Portion size was also a bit disappointing. Not many people eating there either.
Great for an Xmas
£9.25 for olives and stale bread. I rest my