Terrible? Chicken was so small and over cooked and dry! When challenged the supervisor she blamed the measly size of the butterfly chicken on the supplier! But you still charge the same price for a piece of chicken the size of the palm of a one year old! Also so dry! Poor Nando’s
Karen Holmes-Wilson
Didn't book but quickly seated even though they were busy. Enjoyed my chicken pitta and peach tea.
Michelle Englefield
Staff were lovely, really enjoyed being there and we brought our own surprise birthday cake. Staff brought it out lite and then provided plates too. Very kind.
Pritesh M
My wife and I came to watch a movie (without the kids) and after we realised that we had not eaten, so managed to get into this Nando's before it closed. They were cleaning up at 9:30pm, so staff were pretty much milling around. However, we were served in a professional way and the food was to a Nando's level. Best thing was, one couple had come over from the hotel, and they were in their nightgown and pyjamas. Added to the whole experience! Wouldn't say no to coming again, so if you're in the vicinity, if it is open, and you're hungry (and like Nando's), then you won't be disappointed.
Maria Goddard
The service was very sufficient and quick once ordered our menu great location great access for disabled plenty of spacePlenty of choices to sit when we visit Nando's before it got busy
E
Tasty chicken in a very clean restaurant. The music is slightly loud making it a bit difficult to talk and hear without raising your voice above normal. The staff are friendly, but not overly on point. We needed a high chair and I got it myself and no staff assisted. They asked us about our food right after serving it before we had even eaten any. They never came back to ask about dessert, so we went elsewhere. The bathrooms could have been a bit cleaner which would have made the overall experience a bit better, but overall it was pleasant. At the end of the day, you go to Nandos for some delicious, moist, flavourful chicken and that's what we got.Kid-friendliness: They have highchairs and a disabled/baby toilet. Didn't see or get any colouring activities for my 3 year old. Luckily we brought our own.
Stacey Baker
Great food! Lovely decor! We didn't have to wait long for our meals either. The staff was great! Definitely going back.
Jayne Barnett
We visited here after seeing the Barbie film so it was really busy. The virtual queuing worked really well. The young staff were so attentive despite how busy they were. The table was clean & the food delicious & once we were seated arrived really speedily. I was with my two 11 year old grandchildren & they loved it! Thank you.
Lanty Do
First time. Food was OK didn't like that waitress doesn't take your food order, you can order off your phone. Beer was well expensive though, probably my biggest gripe. Must say though the stoff were excellent.
Charlotte R
I visited nandos showcase in Coventry on the evening of 15/07/23. My partner and I wanted to grab some food before going to the cinema so arrived early knowing there would be a wait on tables as it was a Saturday night. We got there and spoke to a young guy on the door (no name badge so couldn’t tell you his name) - he told us it was a 40 minute wait on tables and to wait outside in the queue if we wanted a table. We were fine with this wait and went outside to wait. He didn’t take our name or any other details just asked us to wait outside, we thought this was odd as usually they take a name but nonetheless we thought maybe they had a different system in place as we hadn’t been to this nandos branch before. About 15 minutes later, it started to rain so we decided to wait inside the doorway. Whilst waiting inside we saw people scanning a qr code to be added to a virtual queue. My partner then went to speak to the guy on the door and asked of we were actually in the queue as we were told to just wait outside. The guy then got really defensive and said he had told us to scan the qr code which he didn’t and we didn’t even know was on the inside door as this nandos is not our local. After arguing with my partner, he then said he would stick us on the virtual queue manually which we appreciated. So we carried on waiting and about 15 minutes later, two girls walked in who he seemed to know well and they asked for a table and he told them he had a 40 minute wait as he had 65 tables waiting. They seemed to have a laugh about this and that they didn’t want to wait that long so he told them to go order their food and he will sort them out with a table. Baring in mind by this point we had been waiting 30-35 mins and there were other people who had been waiting longer than us, he sorted out these two girls who he knew with a table there and then. He realised we had just watched him do this and panicked and said he was sorting us out with a table right away, which he did. We weren’t fussed about waiting but we were annoyed with how we were not told about scanning the qr code and then how his friends were just sorted out with a table there and then. We saw him do the same for another person that he clearly knew. Once seated, we did have a lovely meal - the food was good, but no one came to check on us or even clear our plates whilst we finished our drinks. Staff seemed to just be walking around aimlessly despite it being really busy. I know its nandos but our local branch do really well to check on you even if the restaurant is really busy. We were left disappointed by the customer service but happy with our food.
Lovely friendly service - great with my 3 year old - and spacious dining room. My chicken and chips were spot on but my garlic bread was hard and stale, and the broccoli was quite over cooked and over-garlicked. Great option so close off the M6 though - far better than anything at a service station.
Pauldeby
Arrived at 4pm after a cinema visit , the restaurant was quiet, ordered two half chickens one with hot sauce one with medium sauce , after waiting 40 minutes for our order to arrive ,we had one with hot sauce and one with no sauce which we had to return. The food was Luke warm.
Lorna C
We were served by Lim and he was incredibly helpful and polite. Have visited before and luckily he was working again which was a nice surprise. The food was fantastic and all the servers were incredibly helpful and polite. We will be visiting again. ?
Khusbu M
Love a good Nando's! The new chickpea wrap is so good, especially with the sweet chilli jam and pickled onion. So, food was great as usual and this is big place so it was really nice. The staff are very helpful too.
Gursharan Sangha
No issues, was quiet when we came on a Thursday evening, seated quickly,polite staff, great quality meal.
Terrible? Chicken was so small and over cooked and dry! When challenged the supervisor she blamed the measly size of the butterfly chicken on the supplier! But you still charge the same price for a piece of chicken the size of the palm of a one year old! Also so dry! Poor Nando’s
Didn't book but quickly seated even though they were busy. Enjoyed my chicken pitta and peach tea.
Staff were lovely, really enjoyed being there and we brought our own surprise birthday cake. Staff brought it out lite and then provided plates too. Very kind.
My wife and I came to watch a movie (without the kids) and after we realised that we had not eaten, so managed to get into this Nando's before it closed. They were cleaning up at 9:30pm, so staff were pretty much milling around. However, we were served in a professional way and the food was to a Nando's level. Best thing was, one couple had come over from the hotel, and they were in their nightgown and pyjamas. Added to the whole experience! Wouldn't say no to coming again, so if you're in the vicinity, if it is open, and you're hungry (and like Nando's), then you won't be disappointed.
The service was very sufficient and quick once ordered our menu great location great access for disabled plenty of spacePlenty of choices to sit when we visit Nando's before it got busy
Tasty chicken in a very clean restaurant. The music is slightly loud making it a bit difficult to talk and hear without raising your voice above normal. The staff are friendly, but not overly on point. We needed a high chair and I got it myself and no staff assisted. They asked us about our food right after serving it before we had even eaten any. They never came back to ask about dessert, so we went elsewhere. The bathrooms could have been a bit cleaner which would have made the overall experience a bit better, but overall it was pleasant. At the end of the day, you go to Nandos for some delicious, moist, flavourful chicken and that's what we got.Kid-friendliness: They have highchairs and a disabled/baby toilet. Didn't see or get any colouring activities for my 3 year old. Luckily we brought our own.
Great food! Lovely decor! We didn't have to wait long for our meals either. The staff was great! Definitely going back.
We visited here after seeing the Barbie film so it was really busy. The virtual queuing worked really well. The young staff were so attentive despite how busy they were. The table was clean & the food delicious & once we were seated arrived really speedily. I was with my two 11 year old grandchildren & they loved it! Thank you.
First time. Food was OK didn't like that waitress doesn't take your food order, you can order off your phone. Beer was well expensive though, probably my biggest gripe. Must say though the stoff were excellent.
I visited nandos showcase in Coventry on the evening of 15/07/23. My partner and I wanted to grab some food before going to the cinema so arrived early knowing there would be a wait on tables as it was a Saturday night. We got there and spoke to a young guy on the door (no name badge so couldn’t tell you his name) - he told us it was a 40 minute wait on tables and to wait outside in the queue if we wanted a table. We were fine with this wait and went outside to wait. He didn’t take our name or any other details just asked us to wait outside, we thought this was odd as usually they take a name but nonetheless we thought maybe they had a different system in place as we hadn’t been to this nandos branch before. About 15 minutes later, it started to rain so we decided to wait inside the doorway. Whilst waiting inside we saw people scanning a qr code to be added to a virtual queue. My partner then went to speak to the guy on the door and asked of we were actually in the queue as we were told to just wait outside. The guy then got really defensive and said he had told us to scan the qr code which he didn’t and we didn’t even know was on the inside door as this nandos is not our local. After arguing with my partner, he then said he would stick us on the virtual queue manually which we appreciated. So we carried on waiting and about 15 minutes later, two girls walked in who he seemed to know well and they asked for a table and he told them he had a 40 minute wait as he had 65 tables waiting. They seemed to have a laugh about this and that they didn’t want to wait that long so he told them to go order their food and he will sort them out with a table. Baring in mind by this point we had been waiting 30-35 mins and there were other people who had been waiting longer than us, he sorted out these two girls who he knew with a table there and then. He realised we had just watched him do this and panicked and said he was sorting us out with a table right away, which he did. We weren’t fussed about waiting but we were annoyed with how we were not told about scanning the qr code and then how his friends were just sorted out with a table there and then. We saw him do the same for another person that he clearly knew. Once seated, we did have a lovely meal - the food was good, but no one came to check on us or even clear our plates whilst we finished our drinks. Staff seemed to just be walking around aimlessly despite it being really busy. I know its nandos but our local branch do really well to check on you even if the restaurant is really busy. We were left disappointed by the customer service but happy with our food.
Restaurantji Recommends
Lovely friendly service - great with my 3 year old - and spacious dining room. My chicken and chips were spot on but my garlic bread was hard and stale, and the broccoli was quite over cooked and over-garlicked. Great option so close off the M6 though - far better than anything at a service station.
Arrived at 4pm after a cinema visit , the restaurant was quiet, ordered two half chickens one with hot sauce one with medium sauce , after waiting 40 minutes for our order to arrive ,we had one with hot sauce and one with no sauce which we had to return. The food was Luke warm.
We were served by Lim and he was incredibly helpful and polite. Have visited before and luckily he was working again which was a nice surprise. The food was fantastic and all the servers were incredibly helpful and polite. We will be visiting again. ?
Love a good Nando's! The new chickpea wrap is so good, especially with the sweet chilli jam and pickled onion. So, food was great as usual and this is big place so it was really nice. The staff are very helpful too.
No issues, was quiet when we came on a Thursday evening, seated quickly,polite staff, great quality meal.