Sunday Carvery just wow food was banging so fresh and the beef just melted in your mouth. An absolute treasure of a place to visit. See you soon most definitely!!
Sarah Irish
Fabulous food and wonderful staff so helpful and friendly. Home cooked tasty food so
Nikki Hill
First visit in years last week and I'd heard mixed reviews but I found the food was lovely and half decent
Sharron Doyle
I personally dont normally leave bad reviews as it was stated on sat 23rd march by the owner, we are all human and mistakes can happen!Unfortunately these mistakes do not get rectified with lies.To say we was late and to say we took over the restaurant and we stopped others dining is despicable. Even if these statements about us were true this does not warrant the poor quality of the food that was served this night. If there was such problems in the kitchen, I believe communication would have helped the whole situation.
susan houghton
I believe the rest of my party has stated what happened on Saturday evening during the birthday party and it is very unfortunate that the responses back are not correct or constructive, because they were when you spoke to me at least at the time.There was a failing in the kitchen, due to the equipment malfunctioning, it doesn't happen all the time, but I feel that if there had been better communication at the time, this may have helped.You did apologise at the time, and that is appreciated.Needless to say the overall experience wasn't good for the party.I will say that the staff serving did all they could to assist on all points, hence why we left a tip.Improvements need to be made and maybe more staff could help when large parties are in. Or maybe serving the food as its ready, instead of trying to keep it all together at the same time.Certainly the last few meals served were better.As we discussed you are trying to build a business up, but you need to address the good and the bad. Nothing is perfect but it could have been alot better.
Mary Bagley
Unfortunately this is not a good review, a party of 23 was there Sat 23rd March 2024 table was booked for 6.30, was still waiting on mains at 8.40 most of the food was cold and sent back, 4 of us didn't even have a main as the wait was that long, staff in tears and a chef (if he was indeed a chef) shouting at the 2 young girls doing there best, I personally had to take glasses and plates from the starters to the kitchen as it was very understaffed, I also attended 2 weeks previous to give them a pre order list of food. The owner appeared and gave us 3 complimentary bottle of prosecco for the trouble but like I pointed out to him nobody in our party drinks prosecco so what's the point, 3 ladies in our party took the prosecco home. To say I was disappointed as it was my twins birthday meal and my husbands is an understatement, I hope they see this review and make changes to what was a fantastic place to eat to now not. I was also informed there the fryers set on fire, another person in our party was told the grill went up in flames, no fire alarms went off and if there was in fact a fire the pub surely should have been evacuated due to safety reasons. Won't be going back thats for sure.REPLY BACK TO OWNER:Wow you are a liar...all people were there before 6.30 got a drink at the bar and went to where we were to be seated, not everyone sat down as there wasn't enough room for people to sit because of how the tables were arranged, I approached one of your young ladies to see if we could change the arrangement and she said yes and then we helped her as in her words there's no one else booked in for those tables anyway. Your chef was shouting at the young waitresses and was witnessed by other members of the public in the pub, other people were also asking why it was taking so long for there food to come out, there was other diners in your restaurant apart from us so NO we did not take up the whole restaurant as you have stated, I did personally take plates to the kitchen and clear glasses from out tables, your chef snapped my head off when I asked to have some gravy to heat the meals up that were cold and low and behold the gravy was cold too. The long and short of this is......we were not rude to anyone, the one barmaid was crying because our night had been spoilt and she felt guilty, not her fault at all and we showed that by giving the 3 girls a tip and reassured them that non of it was their fault, if it sits right with you to lie then that's fine but what I will not tolerate is you making us out to be rude people when we are not. We have dined in that restaurant more than once and I had my 50th birthday there (another big party of people) and we had a great night, great food and great service.....you wasn't in charge then!!!
Donna McKenna
We were at the meal for 23 people on Saturday and I agree with Mary Bagley on her comments.we arrived at 6 o clock and the rest of the party arrived just before 6.30 and then we went straight round to sit. There was not enough room for people to sit or even for your staff to serve meals. We asked if they could rearrange tables and told us there were no bookings at the other tables so it was fine to use them to make it easier for everyone. No one was rude to the girls, and several of our party heard them being shouted at. I personally spoke to the bar manager who was in tears and told her not to get upset as it was the fault of the kitchen and not her. We were told by staff there were 2 fires on the hob, we can't all be lying. My potato and leek soup was bland, tasting like it was just blended potato, no leeks at all, others tasted it and said the same. I work in a catering establishment and have up to 50 covers in one sitting and not once has cold food gone out. 90 percent of the meals were cold. Meals were coming out intermittently, at some points over half an hour apart. By the time I got my meal, a lamb shank, everyone else had eaten. If the chef can't cope he shouldn't be in the kitchen. The girls worked their arses off and if we were so horrid to them, then why did we leave a substantial tip for the 3 girls. I seriously hope you can turn things around, but for the time being I won't be recommending your establishment.
Gracie Clarke
Came to the why not inn for a meal 23/03/2024 booking for 22 people and 1 child, pre-ordered food about 2 weeks prior to the booking, table was booked for 18:30 and everyone arrived promptly, my specific party arrived approx 18:20 and everyone else was already seated in the bar awaiting to be seated in the restaurant, we ordered drinks and sat down for the meal, on arrival we were ushered to the restaurant for seating however due to how staff arranged the seating we were unable to use 2 chairs so politely asked staff to re-arrange this for us , a young girl with glasses and dark hair who was very polite helped us re-arrange so we could all be seated correctly. Starters came out , soup was just blended potato with no flavour, the soup could’ve been used as cement to build a house. Staff did not come to clear the table from the starters so a few members of the party cleared the tables and took used plates to the kitchen. As said previously, all food was pre-ordered 2 weeks prior to arrival however food wasn’t served promptly and were still waiting for food at 20:40, members of the party had asked up to 3 times where food was and when it was going to be served and staff replied “soon, sorry for the wait”. Meals came out freezing cold, not cooked correctly, and multiple meals had to be sent back to the kitchen. Not once, throughout our time at the restaurant, was any of the party rude to the waitresses or staff. We reassured the young girls who were waitressing that it is not their fault and eventually stopped the rest of the meals coming out as members were past hunger and it was coming up to 21:00. During the couple of hours waiting for food, the chef was seen to be shouting at the young waitresses by all 22 members of the party and addition members of the public seated in the restaurant. One of the young waitresses became distressed and upset therefore members of our party tried to reassure her and again stated it is not their fault. The owner eventually came down to speak to the party and stated the food was delayed due to 2 fires in the kitchen, we asked why no fire alarms went off and if there were fires why were we not evacuated for safety reasons? The owner had no reply to this. Although we were given complimentary Prosecco for the trouble caused , it doesn’t excuse the rudeness of the chef and the way he treated the young waitresses serving us. I believe the young girls were serving drinks at the bar, serving food, plating food and supposed to be clearing tables. We asked for one of the waitresses to come over and explained to her again it was not her fault and they shouldn’t be upset , we tipped £25 between them for their hard work which they were very grateful for. When leaving the restaurant, the owner asked what he could do to improve his business… firstly , if you are aware of a booking containing 22 people and KNOW you cannot handle that many people do not book them in , hire more staff for starters and chef who can cook and be professional to other members of staff. The owner also replied to a previous review stating there have been good reviews for their “little” pub. Yes the restaurant is little so don’t you expect a group of 22 to take up a small portion of the restaurant. So why would this be a problem if you’re making money , which is what you want isn’t it ? There were still about 3 tables in our area of the restaurant who had members of the public seated , people in the bar were also asking where their food was .We have been numerous times to this restaurant and never had any issues until this visit.
Jayne O'sullivan
Lovely welcoming friendly pub not a massive place but nice with outside seating area and smoking area ...staff are friendly food was good and home cooked Will definitely be visiting again ...
kim bradley
Watched Cheltenham Gold Cup, great atmosphere. The prices are very reasonable too,We also watched 2 singers who were amazing, it’s good to have somewhere local to watch live music.The staff were so friendly and had a really good time.Please visit you won’t be disappointed.We have ate here previously, Sunday roast was amazing, good portion and value for moneyI would recommend a visit
Just had the Mother's day 3 course meal .Food was lovely, I couldn't fault any of it . Staff polite and professional. I would recommend.
Lou Read
First time for me and my family. Fantastic food, generous plateful and great value for money. Friendly staff and a warm welcome, highly recommended ?
Ian Neale
We had a good night
Toni Lowe
Went Saturday night party of 16 , 50th birthday celebration for staff member, brilliant service staff really friendly would definitely
Paul Banner
Food a little below par from recent visits....belly draft not as we usually find and chips weren't nice at all....sorry but can only review as i find it....waitress
Sunday Carvery just wow food was banging so fresh and the beef just melted in your mouth. An absolute treasure of a place to visit. See you soon most definitely!!
Fabulous food and wonderful staff so helpful and friendly. Home cooked tasty food so
First visit in years last week and I'd heard mixed reviews but I found the food was lovely and half decent
I personally dont normally leave bad reviews as it was stated on sat 23rd march by the owner, we are all human and mistakes can happen!Unfortunately these mistakes do not get rectified with lies.To say we was late and to say we took over the restaurant and we stopped others dining is despicable. Even if these statements about us were true this does not warrant the poor quality of the food that was served this night. If there was such problems in the kitchen, I believe communication would have helped the whole situation.
I believe the rest of my party has stated what happened on Saturday evening during the birthday party and it is very unfortunate that the responses back are not correct or constructive, because they were when you spoke to me at least at the time.There was a failing in the kitchen, due to the equipment malfunctioning, it doesn't happen all the time, but I feel that if there had been better communication at the time, this may have helped.You did apologise at the time, and that is appreciated.Needless to say the overall experience wasn't good for the party.I will say that the staff serving did all they could to assist on all points, hence why we left a tip.Improvements need to be made and maybe more staff could help when large parties are in. Or maybe serving the food as its ready, instead of trying to keep it all together at the same time.Certainly the last few meals served were better.As we discussed you are trying to build a business up, but you need to address the good and the bad. Nothing is perfect but it could have been alot better.
Unfortunately this is not a good review, a party of 23 was there Sat 23rd March 2024 table was booked for 6.30, was still waiting on mains at 8.40 most of the food was cold and sent back, 4 of us didn't even have a main as the wait was that long, staff in tears and a chef (if he was indeed a chef) shouting at the 2 young girls doing there best, I personally had to take glasses and plates from the starters to the kitchen as it was very understaffed, I also attended 2 weeks previous to give them a pre order list of food. The owner appeared and gave us 3 complimentary bottle of prosecco for the trouble but like I pointed out to him nobody in our party drinks prosecco so what's the point, 3 ladies in our party took the prosecco home. To say I was disappointed as it was my twins birthday meal and my husbands is an understatement, I hope they see this review and make changes to what was a fantastic place to eat to now not. I was also informed there the fryers set on fire, another person in our party was told the grill went up in flames, no fire alarms went off and if there was in fact a fire the pub surely should have been evacuated due to safety reasons. Won't be going back thats for sure.REPLY BACK TO OWNER:Wow you are a liar...all people were there before 6.30 got a drink at the bar and went to where we were to be seated, not everyone sat down as there wasn't enough room for people to sit because of how the tables were arranged, I approached one of your young ladies to see if we could change the arrangement and she said yes and then we helped her as in her words there's no one else booked in for those tables anyway. Your chef was shouting at the young waitresses and was witnessed by other members of the public in the pub, other people were also asking why it was taking so long for there food to come out, there was other diners in your restaurant apart from us so NO we did not take up the whole restaurant as you have stated, I did personally take plates to the kitchen and clear glasses from out tables, your chef snapped my head off when I asked to have some gravy to heat the meals up that were cold and low and behold the gravy was cold too. The long and short of this is......we were not rude to anyone, the one barmaid was crying because our night had been spoilt and she felt guilty, not her fault at all and we showed that by giving the 3 girls a tip and reassured them that non of it was their fault, if it sits right with you to lie then that's fine but what I will not tolerate is you making us out to be rude people when we are not. We have dined in that restaurant more than once and I had my 50th birthday there (another big party of people) and we had a great night, great food and great service.....you wasn't in charge then!!!
We were at the meal for 23 people on Saturday and I agree with Mary Bagley on her comments.we arrived at 6 o clock and the rest of the party arrived just before 6.30 and then we went straight round to sit. There was not enough room for people to sit or even for your staff to serve meals. We asked if they could rearrange tables and told us there were no bookings at the other tables so it was fine to use them to make it easier for everyone. No one was rude to the girls, and several of our party heard them being shouted at. I personally spoke to the bar manager who was in tears and told her not to get upset as it was the fault of the kitchen and not her. We were told by staff there were 2 fires on the hob, we can't all be lying. My potato and leek soup was bland, tasting like it was just blended potato, no leeks at all, others tasted it and said the same. I work in a catering establishment and have up to 50 covers in one sitting and not once has cold food gone out. 90 percent of the meals were cold. Meals were coming out intermittently, at some points over half an hour apart. By the time I got my meal, a lamb shank, everyone else had eaten. If the chef can't cope he shouldn't be in the kitchen. The girls worked their arses off and if we were so horrid to them, then why did we leave a substantial tip for the 3 girls. I seriously hope you can turn things around, but for the time being I won't be recommending your establishment.
Came to the why not inn for a meal 23/03/2024 booking for 22 people and 1 child, pre-ordered food about 2 weeks prior to the booking, table was booked for 18:30 and everyone arrived promptly, my specific party arrived approx 18:20 and everyone else was already seated in the bar awaiting to be seated in the restaurant, we ordered drinks and sat down for the meal, on arrival we were ushered to the restaurant for seating however due to how staff arranged the seating we were unable to use 2 chairs so politely asked staff to re-arrange this for us , a young girl with glasses and dark hair who was very polite helped us re-arrange so we could all be seated correctly. Starters came out , soup was just blended potato with no flavour, the soup could’ve been used as cement to build a house. Staff did not come to clear the table from the starters so a few members of the party cleared the tables and took used plates to the kitchen. As said previously, all food was pre-ordered 2 weeks prior to arrival however food wasn’t served promptly and were still waiting for food at 20:40, members of the party had asked up to 3 times where food was and when it was going to be served and staff replied “soon, sorry for the wait”. Meals came out freezing cold, not cooked correctly, and multiple meals had to be sent back to the kitchen. Not once, throughout our time at the restaurant, was any of the party rude to the waitresses or staff. We reassured the young girls who were waitressing that it is not their fault and eventually stopped the rest of the meals coming out as members were past hunger and it was coming up to 21:00. During the couple of hours waiting for food, the chef was seen to be shouting at the young waitresses by all 22 members of the party and addition members of the public seated in the restaurant. One of the young waitresses became distressed and upset therefore members of our party tried to reassure her and again stated it is not their fault. The owner eventually came down to speak to the party and stated the food was delayed due to 2 fires in the kitchen, we asked why no fire alarms went off and if there were fires why were we not evacuated for safety reasons? The owner had no reply to this. Although we were given complimentary Prosecco for the trouble caused , it doesn’t excuse the rudeness of the chef and the way he treated the young waitresses serving us. I believe the young girls were serving drinks at the bar, serving food, plating food and supposed to be clearing tables. We asked for one of the waitresses to come over and explained to her again it was not her fault and they shouldn’t be upset , we tipped £25 between them for their hard work which they were very grateful for. When leaving the restaurant, the owner asked what he could do to improve his business… firstly , if you are aware of a booking containing 22 people and KNOW you cannot handle that many people do not book them in , hire more staff for starters and chef who can cook and be professional to other members of staff. The owner also replied to a previous review stating there have been good reviews for their “little” pub. Yes the restaurant is little so don’t you expect a group of 22 to take up a small portion of the restaurant. So why would this be a problem if you’re making money , which is what you want isn’t it ? There were still about 3 tables in our area of the restaurant who had members of the public seated , people in the bar were also asking where their food was .We have been numerous times to this restaurant and never had any issues until this visit.
Lovely welcoming friendly pub not a massive place but nice with outside seating area and smoking area ...staff are friendly food was good and home cooked Will definitely be visiting again ...
Watched Cheltenham Gold Cup, great atmosphere. The prices are very reasonable too,We also watched 2 singers who were amazing, it’s good to have somewhere local to watch live music.The staff were so friendly and had a really good time.Please visit you won’t be disappointed.We have ate here previously, Sunday roast was amazing, good portion and value for moneyI would recommend a visit
Restaurantji Recommends
Just had the Mother's day 3 course meal .Food was lovely, I couldn't fault any of it . Staff polite and professional. I would recommend.
First time for me and my family. Fantastic food, generous plateful and great value for money. Friendly staff and a warm welcome, highly recommended ?
We had a good night
Went Saturday night party of 16 , 50th birthday celebration for staff member, brilliant service staff really friendly would definitely
Food a little below par from recent visits....belly draft not as we usually find and chips weren't nice at all....sorry but can only review as i find it....waitress