Mould on food burnt food standards have fallen very badly long wait for
Brandon Shipley
Food was warm and delivered at a reasonable pace for the small number of orders however At roughly 10 to 2 this afternoon a woman making drinks was swearing and having very inappropriate conversations with colleagues and telling someone they should get anorexia. As a fast food company and host to a lot of children for food, this simply is not acceptable when you have young children around you who could quite easily repeat what this woman was saying.
Uamr (Josh)
Boycott McDonald's. They provided free food to occupying forces of a little nation in middle east who un-alived tens of thousands of children and their families. Photos all over Internet as evidence. Smiling face Ronald M'Donald is as evil as they come. What awful upper management who allowed this.Fried Food is unhealthy. Their marketing guys just added an 'S' in between the phrase 'Fat Food'
Jason N
Do they have training on customer services nowadays?As a general observation, staff don't look happy. As you go into the store, they don't look like they are ready to serve.Very recently, one of my parents asked for some extra milk for his coffee, he waited and had no attention from the staff. This ended up with some very unpleasant responses from the store manager.We have made a complaint before for a similar event, they said they are confident we will notice a change next time. But sadly the recent services we had are pretty much the same.Look for another McDonald's if you can. You will get better experience at the Greggs opposite to this McDonald's.
Christopher Frances
Gr8 service here.
Joe Blogs
Went for a Sausage & egg muffin meal for breakfast & got a double Bacon one instead.Didn't reliased until I got to work, so went back later on my break & the lady got a manager out and said "I can't make another 1 for as breakfast ended 3hours ago, u can either come back tomorrow & I can make u another 1 or u can get a refund"Dude didn't apologise or says say "sorry, I'll give u a full refund & make u any meal u want on the house for any inconvenience".He was just a grumpy young lad with no manners or any customer service skills.The double bacon samdwich looks like the oil need changing too ????? more greasy then my hair ????
Aminat Balogun
Terrible service and hot chocolate was too watery compared to what’s being served in other McDonald’s outlet
Alausa Abimbola
All meal order was horrible. Hot chocolate was just brown
Tess Schofield
Very helpful kind staff. I spilled a bit of drink the the lady said don't worry I will do it. When we finished eating I took our tray to rubbish and same assistant thanked me !
A very large McDonalds in the heart of Solihull.Food was very quick and the staff very friendly.
paul gates
Food luke warm, no dips included. Waited at counter for about 10 minutes being ignored despite it being quiet.
imnuk 7
Service is bad but what can you expect its McDonalds always busy barley ever have receipt printers working on the kiosks and table service is never on barley can get frozen drinks if you want a cheap meal well McDonalds is the place to
Sudhir Pandey
Poor service, they made a mistake and wouldn’t
Naughty Auntie
Order came quickly to the table, sadly the fries were cold.Soon rectified but should not have happened in the first place.Vegetarian options: Some vegetarian options.
Mould on food burnt food standards have fallen very badly long wait for
Food was warm and delivered at a reasonable pace for the small number of orders however At roughly 10 to 2 this afternoon a woman making drinks was swearing and having very inappropriate conversations with colleagues and telling someone they should get anorexia. As a fast food company and host to a lot of children for food, this simply is not acceptable when you have young children around you who could quite easily repeat what this woman was saying.
Boycott McDonald's. They provided free food to occupying forces of a little nation in middle east who un-alived tens of thousands of children and their families. Photos all over Internet as evidence. Smiling face Ronald M'Donald is as evil as they come. What awful upper management who allowed this.Fried Food is unhealthy. Their marketing guys just added an 'S' in between the phrase 'Fat Food'
Do they have training on customer services nowadays?As a general observation, staff don't look happy. As you go into the store, they don't look like they are ready to serve.Very recently, one of my parents asked for some extra milk for his coffee, he waited and had no attention from the staff. This ended up with some very unpleasant responses from the store manager.We have made a complaint before for a similar event, they said they are confident we will notice a change next time. But sadly the recent services we had are pretty much the same.Look for another McDonald's if you can. You will get better experience at the Greggs opposite to this McDonald's.
Gr8 service here.
Went for a Sausage & egg muffin meal for breakfast & got a double Bacon one instead.Didn't reliased until I got to work, so went back later on my break & the lady got a manager out and said "I can't make another 1 for as breakfast ended 3hours ago, u can either come back tomorrow & I can make u another 1 or u can get a refund"Dude didn't apologise or says say "sorry, I'll give u a full refund & make u any meal u want on the house for any inconvenience".He was just a grumpy young lad with no manners or any customer service skills.The double bacon samdwich looks like the oil need changing too ????? more greasy then my hair ????
Terrible service and hot chocolate was too watery compared to what’s being served in other McDonald’s outlet
All meal order was horrible. Hot chocolate was just brown
Very helpful kind staff. I spilled a bit of drink the the lady said don't worry I will do it. When we finished eating I took our tray to rubbish and same assistant thanked me !
One of the best very
Restaurantji Recommends
A very large McDonalds in the heart of Solihull.Food was very quick and the staff very friendly.
Food luke warm, no dips included. Waited at counter for about 10 minutes being ignored despite it being quiet.
Service is bad but what can you expect its McDonalds always busy barley ever have receipt printers working on the kiosks and table service is never on barley can get frozen drinks if you want a cheap meal well McDonalds is the place to
Poor service, they made a mistake and wouldn’t
Order came quickly to the table, sadly the fries were cold.Soon rectified but should not have happened in the first place.Vegetarian options: Some vegetarian options.