Great staff, quality food In a lovely environment.Wheelchair accessibility: Good access due to lifts with wide flat walkways.
Bernadette Abbott
I just wrote a review and it hasn't been published. Wonder why?
TIM KINDRED
We’ve being enjoying food at pizza express Solihull for a good few years now and it’s our go to place for pizza.The food is always exceptional as is the service but today was one step even above that.Vickie is the most welcoming manager and after asking how our Xmas had been I mentioned it was our 33rd wedding anniversary.We ordered food which again was delicious and once finished asked for the bill.We were shocked when the young server came with this lovely surprise.Pizza express had also very kindly given us the meal on the house.This was such an unexpected kind gesture and in all the excitement we forgot to tip the server! Something which I will correctThank you so much Vickie and her team
Katie Lambe
Large group of us went for our works meal. The food was great. Service was outstanding. Mary our waitress was absolutely brilliant, so attentive and friendly. It can be hard serving a large group but this didn’t phase her. She was brilliant. Thanks Mary!
Cristina Bidmead
Food was not upto Pizza Express standard. Presentation not good andNot fully
Kate Lewis
Visited for lunch on a Saturday and can’t complain. Staff told me about the club and I joined, got free dough balls and a discount. Could also pay on the app which I found handy as well. Very nice food, the portions are slightly smaller than you’d expect for the money though.
Damon Cushing
Cold food, long waiting between ordering and food arriving. Over cooked pasta, cold garlic mushrooms and a freezing restaurant. Not a good evening. Waitress and manager apologetic and got a discount, but still let's the chain down as we weren't the only table having issues. Short staffed shouldn't be customers problem. Same dish in photos, but one was over cooked and with less sauce. ?
Claire Slattery
Absolutely wonderful adult pizza making party at Pizza Express last night.Hannah our host was a delightful young lady, who couldn’t do enough for us and as for Alex the chef, well he is a superstar too. Fabulous duo and I thoroughly recommend this restaurant as the pizzas are delicious.Ps. The Manageress who’s name I think is Vickie was a fantastic person to deal with too
Lousie Homes
Came in for a mealFor 2 . Mary was excellent told us about the app amazing discount the Manager was Also great . compliments to the 2 chefs working today food was spot
Mark Dugmore
Food was bland and tasteless, Calzone was wet and lacked flavour, defrosted spinach boiled aubergine made the bulk of the watery content inside, halloumi was greasy and it was hard to establish it was actually halloumi, portions overall were small. The only plus was the garlic bread olives and dips. Service was slow and lacked any desire or interest, we were only asked if we enjoyed the food after asking for the bill, after replying no we were met with the response of never mind. £60 for this is just terrible Pizza Express standards have slipped massively and the kids they have working there don’t care….. very disappointing and we will not be choosing to eat there in the future.
I can try now had an excellent meal in PizzaExpress Solihull fully recommended excellent staff abs. AP said the manager and Hannah fully recommend you. Try it this week
520shert
I was in lakeside for a quick shopping spree and being a pizza express fan I thought I would treat myself to a lunch. After being seated it took nearly 20 minutes of asking someone to take my order numerous times to finally ordering. I ordered a chicken Caesar salad and at the end of picking out all the brown lettuce leaves, 30% of the lettuce leaves in the end were all brown, two pieces of anchovies, no croutons which I was told would cost me extra, I asked for more dressing because the little cup it came in was only a third filled. I put half the lettuce leaves on the napkin to show the waiting staff but my feedback was brushed off. I waited for 15 minutes to pay bill and decided to walk with my bill to the front to pay however, staff walked past me to seat other diners and ignored me. Worst food and customer service. Shame because I’ve always loved pizza express but my experience in lakeside has always been awful.
claredoh2
Terrible service. Dirty glasses. Dishes not removed from the table we had to move our own onto another table. Main course lasagne served cold in the middle. Massive food poisoning risk. Manager wouldn’t even take it off the bill. Just knocked some money off. He couldn’t really have cared less. Dreadful.
DeathsDragon95
We were in the area and decided to get something to eat from here. The place was quiet and we were shown to a table straight away. We ordered drinks which I had the large peroni which was good. For the main I had the duo ramano which I had the 'duo romana' which I chose 'padana' for one half and the other half 'sloppy giuseppe'. This was good, we didn't have to wait overly long for the food to arrive. Overall the place seemed clean, the person who was serving us was really friendly and helpful. The food was good.
Jill T
The food was really nice apart from one of the pizzas were quite greasy but the taste was full of flavour. There was a member of staff Asian guy he seemed to be completely lost just walking around, he did wonder over to our table but seemed scared stiff when we asked if we could order some more drinks. He said he would go and ask someone else to take our order for second drinks which I found odd as he was hovering by our table and didn't seem to clear our starters or anything to be honest I was unsure of his purpose there I think he was to. He wondered off to talk to the chef. We flagged a lady down to get some more drinks in the end. The same guy then when we asked for the bill and two boxes to takeaway he then seemed to ask a girl to go and get them to which she just looked at him and advised him where they were as if to say he should get them himself. Was very quiet but apart from the chef who was on point, I'd say the chef could've ran the show on his own he provided more customer service than anyone else by asking if we enjoyed and observing when we needed things which surely shouldn't just be upto him. More training needs to be given to the wondering guys.
Great staff, quality food In a lovely environment.Wheelchair accessibility: Good access due to lifts with wide flat walkways.
I just wrote a review and it hasn't been published. Wonder why?
We’ve being enjoying food at pizza express Solihull for a good few years now and it’s our go to place for pizza.The food is always exceptional as is the service but today was one step even above that.Vickie is the most welcoming manager and after asking how our Xmas had been I mentioned it was our 33rd wedding anniversary.We ordered food which again was delicious and once finished asked for the bill.We were shocked when the young server came with this lovely surprise.Pizza express had also very kindly given us the meal on the house.This was such an unexpected kind gesture and in all the excitement we forgot to tip the server! Something which I will correctThank you so much Vickie and her team
Large group of us went for our works meal. The food was great. Service was outstanding. Mary our waitress was absolutely brilliant, so attentive and friendly. It can be hard serving a large group but this didn’t phase her. She was brilliant. Thanks Mary!
Food was not upto Pizza Express standard. Presentation not good andNot fully
Visited for lunch on a Saturday and can’t complain. Staff told me about the club and I joined, got free dough balls and a discount. Could also pay on the app which I found handy as well. Very nice food, the portions are slightly smaller than you’d expect for the money though.
Cold food, long waiting between ordering and food arriving. Over cooked pasta, cold garlic mushrooms and a freezing restaurant. Not a good evening. Waitress and manager apologetic and got a discount, but still let's the chain down as we weren't the only table having issues. Short staffed shouldn't be customers problem. Same dish in photos, but one was over cooked and with less sauce. ?
Absolutely wonderful adult pizza making party at Pizza Express last night.Hannah our host was a delightful young lady, who couldn’t do enough for us and as for Alex the chef, well he is a superstar too. Fabulous duo and I thoroughly recommend this restaurant as the pizzas are delicious.Ps. The Manageress who’s name I think is Vickie was a fantastic person to deal with too
Came in for a mealFor 2 . Mary was excellent told us about the app amazing discount the Manager was Also great . compliments to the 2 chefs working today food was spot
Food was bland and tasteless, Calzone was wet and lacked flavour, defrosted spinach boiled aubergine made the bulk of the watery content inside, halloumi was greasy and it was hard to establish it was actually halloumi, portions overall were small. The only plus was the garlic bread olives and dips. Service was slow and lacked any desire or interest, we were only asked if we enjoyed the food after asking for the bill, after replying no we were met with the response of never mind. £60 for this is just terrible Pizza Express standards have slipped massively and the kids they have working there don’t care….. very disappointing and we will not be choosing to eat there in the future.
Restaurantji Recommends
I can try now had an excellent meal in PizzaExpress Solihull fully recommended excellent staff abs. AP said the manager and Hannah fully recommend you. Try it this week
I was in lakeside for a quick shopping spree and being a pizza express fan I thought I would treat myself to a lunch. After being seated it took nearly 20 minutes of asking someone to take my order numerous times to finally ordering. I ordered a chicken Caesar salad and at the end of picking out all the brown lettuce leaves, 30% of the lettuce leaves in the end were all brown, two pieces of anchovies, no croutons which I was told would cost me extra, I asked for more dressing because the little cup it came in was only a third filled. I put half the lettuce leaves on the napkin to show the waiting staff but my feedback was brushed off. I waited for 15 minutes to pay bill and decided to walk with my bill to the front to pay however, staff walked past me to seat other diners and ignored me. Worst food and customer service. Shame because I’ve always loved pizza express but my experience in lakeside has always been awful.
Terrible service. Dirty glasses. Dishes not removed from the table we had to move our own onto another table. Main course lasagne served cold in the middle. Massive food poisoning risk. Manager wouldn’t even take it off the bill. Just knocked some money off. He couldn’t really have cared less. Dreadful.
We were in the area and decided to get something to eat from here. The place was quiet and we were shown to a table straight away. We ordered drinks which I had the large peroni which was good. For the main I had the duo ramano which I had the 'duo romana' which I chose 'padana' for one half and the other half 'sloppy giuseppe'. This was good, we didn't have to wait overly long for the food to arrive. Overall the place seemed clean, the person who was serving us was really friendly and helpful. The food was good.
The food was really nice apart from one of the pizzas were quite greasy but the taste was full of flavour. There was a member of staff Asian guy he seemed to be completely lost just walking around, he did wonder over to our table but seemed scared stiff when we asked if we could order some more drinks. He said he would go and ask someone else to take our order for second drinks which I found odd as he was hovering by our table and didn't seem to clear our starters or anything to be honest I was unsure of his purpose there I think he was to. He wondered off to talk to the chef. We flagged a lady down to get some more drinks in the end. The same guy then when we asked for the bill and two boxes to takeaway he then seemed to ask a girl to go and get them to which she just looked at him and advised him where they were as if to say he should get them himself. Was very quiet but apart from the chef who was on point, I'd say the chef could've ran the show on his own he provided more customer service than anyone else by asking if we enjoyed and observing when we needed things which surely shouldn't just be upto him. More training needs to be given to the wondering guys.