Dear Ridgacre Restaurant Management,I want to express my sincere gratitude for the delightful breakfast experience my party, consisting of four adults and a toddler, recently enjoyed at your establishment. Despite there being only one server present, Lorraine, who also happened to be the manager, she worked tirelessly to ensure we had a lovely experience.Lorraine's dedication and warmth made a significant difference to our visit. In particular, I want to highlight her kindness towards my 2-year-old son. When he became upset, she went above and beyond by giving him a pig teddy, which instantly lifted his spirits. He took a big liking to her, and her thoughtful gesture made our breakfast even more memorable.The breakfast options were outstanding, and the quality of the food exceeded our expectations. The kitchen staff ensured that our cooked breakfasts were hot and delicious, which we greatly appreciated. Additionally, the exceptional service provided by Lorraine created a welcoming atmosphere that we truly appreciated.Overall, our experience at Ridgacre Restaurant was nothing short of wonderful, thanks in large part to Lorraine's dedication and exemplary service. We look forward to returning soon for another enjoyable dining experience.With warm regards,Ashleigh ShinglerKid-friendliness: Great place for kids!
Dave Green
All good nice
Everything Matters
It's absolutely disgusting food frozen jacket potatoes and tiny chicken wings very over priced overall avoid could not melt butter in the jacket potato stone cold but all get is sorry about the potato....
susan Parton
Be careful when eating here as if you forget to register your car reg when you enter you get fined £100 for 1hr stay . I am an old woman and got very anxious when the letter arrived so paid the fine .Staff should remind people when they enter not rely on small signs when you enter . Staff were not very helpful and couldn’t wait to get rid of me .Older car drivers BEWARE shall not be going back
Simon Goodier
Thank you to all the brilliant staff at this great restaurant. Just spent 2 days having great food (Breakfast and Dinner) here as part of a large group. Despite a lot of us, food always came quickly, hot, very tasty and... together.... You deserve
emseyjane
Pub smells like urine. Actual urine. That is not a drains issue. Glad we weren't eating here. And shuts at 9.30pm Sundays, dinking the bell for 30 mins.
Karen Moreton
It was nice food service was good ,we was asked couple of times if we was ok and did we want more drinks which we did ,we felt looked after.
Deepuk Chander
polite staff..nice food..left happy.nice
Frances Kirkpatrick
String in my meal, server not interested it was only a bit of string, no explanation given. Not good enough, food cost enough for that at least, never eat there
Keith Adams
Our first visit in about five years. Staff and menu changes are noticeable. Food was excellent, service first class, we went as a family group and will certainly be returning in the near future.Parking: 50+Wheelchair accessibility: Level access no problems.
Went for breakfast with friends. Lorraine our server was exceptionally friendly and accommodating. Had a good laugh and a good time. Very affordable meal at 9.99 and Drew the chef cooks a great tasting
Maggie May
We enjoyed a very pleasant evening at The Ridgeacre just before Christmas. We were very quickly shown to a table by a lovely member of staff who told us about the festive and usual menus we were also given a drinks menu and advised about the festive cocktails. I decided to choose from the festive menu and had the salmon followed by Christmas pudding. The salmon was absolutely stunning very tasty and a very large portion. The Christmas pudding again was really good and the brandy sauce just right. I had the Father Christmas cocktail and really enjoyed it. My husband had a burger but no desert as he was full up. He said his burger and fries was excellent as always. Throughout our sever was very attentive and ensured we had everything we needed. We do love eating here as it’s a lovely friendly atmosphere and the food is always excellent and great value.
Lou Moon
With its connection to the Premier Inn next door, you'd think there would be some empathy with travelling customers, sadly this wasn't our experience. We hoped for a drink before settling in and booked our cab to enable this. We arrived at 10.45, just in time for last orders. Despite there being a small group of people in the bar, there was no one in sight behind the bar. When someone surfaced to say they weren't serving anymore, we were surprised. We'd been able to get a drink the previous night, without problem, as we'd done throughout the 10yrs we'd stayed at the hotel. When I asked what time they stopped serving, I was told 10.30, in a brusque non apologetic way before the bar staff and promptly withdrew. Yet, this was a Friday and their webite states they're open until 11pm. Once bitten, twice shy, we'll put our hard earned money behind a local bar next time.
Keya Anderson
I came here on a sunday and the waitress was very uninterested and the plates were absolutely filthy would not
Lou M
This hotel is like a home from home for us. We've been coming for years. I can't fault the hotel. But this review isn't about the hotel, it's about the adjoining bar The Ridgeacre. Despite most local bars closing at 11.00p.m. this bar shuts at 10.30pm,. and the staff couldn't be ruder if they tried. Basically, if you want a drink before sleeping in a strange bed, don't stay here, they don't care.
Dear Ridgacre Restaurant Management,I want to express my sincere gratitude for the delightful breakfast experience my party, consisting of four adults and a toddler, recently enjoyed at your establishment. Despite there being only one server present, Lorraine, who also happened to be the manager, she worked tirelessly to ensure we had a lovely experience.Lorraine's dedication and warmth made a significant difference to our visit. In particular, I want to highlight her kindness towards my 2-year-old son. When he became upset, she went above and beyond by giving him a pig teddy, which instantly lifted his spirits. He took a big liking to her, and her thoughtful gesture made our breakfast even more memorable.The breakfast options were outstanding, and the quality of the food exceeded our expectations. The kitchen staff ensured that our cooked breakfasts were hot and delicious, which we greatly appreciated. Additionally, the exceptional service provided by Lorraine created a welcoming atmosphere that we truly appreciated.Overall, our experience at Ridgacre Restaurant was nothing short of wonderful, thanks in large part to Lorraine's dedication and exemplary service. We look forward to returning soon for another enjoyable dining experience.With warm regards,Ashleigh ShinglerKid-friendliness: Great place for kids!
All good nice
It's absolutely disgusting food frozen jacket potatoes and tiny chicken wings very over priced overall avoid could not melt butter in the jacket potato stone cold but all get is sorry about the potato....
Be careful when eating here as if you forget to register your car reg when you enter you get fined £100 for 1hr stay . I am an old woman and got very anxious when the letter arrived so paid the fine .Staff should remind people when they enter not rely on small signs when you enter . Staff were not very helpful and couldn’t wait to get rid of me .Older car drivers BEWARE shall not be going back
Thank you to all the brilliant staff at this great restaurant. Just spent 2 days having great food (Breakfast and Dinner) here as part of a large group. Despite a lot of us, food always came quickly, hot, very tasty and... together.... You deserve
Pub smells like urine. Actual urine. That is not a drains issue. Glad we weren't eating here. And shuts at 9.30pm Sundays, dinking the bell for 30 mins.
It was nice food service was good ,we was asked couple of times if we was ok and did we want more drinks which we did ,we felt looked after.
polite staff..nice food..left happy.nice
String in my meal, server not interested it was only a bit of string, no explanation given. Not good enough, food cost enough for that at least, never eat there
Our first visit in about five years. Staff and menu changes are noticeable. Food was excellent, service first class, we went as a family group and will certainly be returning in the near future.Parking: 50+Wheelchair accessibility: Level access no problems.
Restaurantji Recommends
Went for breakfast with friends. Lorraine our server was exceptionally friendly and accommodating. Had a good laugh and a good time. Very affordable meal at 9.99 and Drew the chef cooks a great tasting
We enjoyed a very pleasant evening at The Ridgeacre just before Christmas. We were very quickly shown to a table by a lovely member of staff who told us about the festive and usual menus we were also given a drinks menu and advised about the festive cocktails. I decided to choose from the festive menu and had the salmon followed by Christmas pudding. The salmon was absolutely stunning very tasty and a very large portion. The Christmas pudding again was really good and the brandy sauce just right. I had the Father Christmas cocktail and really enjoyed it. My husband had a burger but no desert as he was full up. He said his burger and fries was excellent as always. Throughout our sever was very attentive and ensured we had everything we needed. We do love eating here as it’s a lovely friendly atmosphere and the food is always excellent and great value.
With its connection to the Premier Inn next door, you'd think there would be some empathy with travelling customers, sadly this wasn't our experience. We hoped for a drink before settling in and booked our cab to enable this. We arrived at 10.45, just in time for last orders. Despite there being a small group of people in the bar, there was no one in sight behind the bar. When someone surfaced to say they weren't serving anymore, we were surprised. We'd been able to get a drink the previous night, without problem, as we'd done throughout the 10yrs we'd stayed at the hotel. When I asked what time they stopped serving, I was told 10.30, in a brusque non apologetic way before the bar staff and promptly withdrew. Yet, this was a Friday and their webite states they're open until 11pm. Once bitten, twice shy, we'll put our hard earned money behind a local bar next time.
I came here on a sunday and the waitress was very uninterested and the plates were absolutely filthy would not
This hotel is like a home from home for us. We've been coming for years. I can't fault the hotel. But this review isn't about the hotel, it's about the adjoining bar The Ridgeacre. Despite most local bars closing at 11.00p.m. this bar shuts at 10.30pm,. and the staff couldn't be ruder if they tried. Basically, if you want a drink before sleeping in a strange bed, don't stay here, they don't care.