Great franchise unit.. Peak lunchtime rush.. Good number of sandwich artists.. clean and quick service..
Jonathan Boxley
Very light on
JASMAINE SMITHEN
I had a salad just awhile ago and the salad was not good...veggies was not fresh and the meatballs were really cold...The creamy ceasar dressing was a bit sour...so I couldn't finish the salad....
Street Legal
Went to get food and got interrogated by the owner on which subways I've previously been ?? poor customer service, poor owner, poor representation of the
Michael M
Pleasant experience within the west Bromwich new square branch, the guy behind the till was quick to take our order very friendly helpful and polite throughout Thursday 28th September 17:30
Rakesh Nahar
Order through Uber, delivered uncooked wedges and Uber wouldn’t refund me. They said they will send the concerns but I ain’t eligible for a refund, wonder how they worked that out.
W5093XWnatalieg
Have not attended this Subway for a year or so and boy the Customer Service is still the same - Poor. Requested a Salad Box with Turkey Breast. I immediately noticed there was roughly a handful of lettuce in the container and the 'Sandwich Artist' went off to collect a new style box (was a smaller white box during my last visit to Subway) but returned with no new bag of lettuce ? I then asked for what I wanted and he seemed reluctant to fill my box with the salad items. If you are paying almost a fiver for it, it should be filled! Also. The turkey was not diced small enough. In addition, I requested Chipotle and Honey Mustard dressing and only a drizzle of one sauce was applied. Due the communication barrier, I was unable to understand the artist when I asked that he scan my app so I could collect points, he mentioned printing code on my receipt in order for me to receive my points. A few hours hours on. I checked the app and have realised I have to enter a code which I do not have in order to retrieve my points. This is a new system since the last time I used my app ??♀️
S “S”
Worst customer service ever and rude staff, too moody and have too much attitude and need to sort themselves out and be more respectful towards customers . DO NOT GO HERE
Mohammed Rahmanian
HiI-went collection here for two sandwiches orderVery bad quality both my order (leftover toppings) and someone customer service very bad talking with asI never come back here for order
Peter D
Well... there we go... from £12.10 to £16.00 jump in one week (32.2% increase). The new menu is just a disguise for a MASSIVE increase, coupled with the massive reduction in salad on the subs, this is no longer in the " cheap eats" category and up there in the "fine dining" category, without the fine bit. From three times a week, for a couple of years, I think that may be goodbye, and good luck.
Sunday i came this store with my family. 15.30 pm the guy served he was so good and friendly. Thank you
George Jackson
It's a place to have a quiet meal and drink but the staff need to be friendlier and more helpful
sharon Stewart
Stopped for quick bite, was clean and service efficient- however the staff could be a little friendlier with the odd smile and thank you not going amiss.
Emma Thomas
Absolutely awful service. The staff are some of the rudest people I have ever encountered. No manners and everything they say comes with an attitude. They do not listen properly when making your order so get the order wrong without fail every time. The last time I visited they put far too much sauce on. I tried to scrape of what I could but it was inedible so went in the bin.Don’t waste your time here!
Great franchise unit.. Peak lunchtime rush.. Good number of sandwich artists.. clean and quick service..
Very light on
I had a salad just awhile ago and the salad was not good...veggies was not fresh and the meatballs were really cold...The creamy ceasar dressing was a bit sour...so I couldn't finish the salad....
Went to get food and got interrogated by the owner on which subways I've previously been ?? poor customer service, poor owner, poor representation of the
Pleasant experience within the west Bromwich new square branch, the guy behind the till was quick to take our order very friendly helpful and polite throughout Thursday 28th September 17:30
Order through Uber, delivered uncooked wedges and Uber wouldn’t refund me. They said they will send the concerns but I ain’t eligible for a refund, wonder how they worked that out.
Have not attended this Subway for a year or so and boy the Customer Service is still the same - Poor. Requested a Salad Box with Turkey Breast. I immediately noticed there was roughly a handful of lettuce in the container and the 'Sandwich Artist' went off to collect a new style box (was a smaller white box during my last visit to Subway) but returned with no new bag of lettuce ? I then asked for what I wanted and he seemed reluctant to fill my box with the salad items. If you are paying almost a fiver for it, it should be filled! Also. The turkey was not diced small enough. In addition, I requested Chipotle and Honey Mustard dressing and only a drizzle of one sauce was applied. Due the communication barrier, I was unable to understand the artist when I asked that he scan my app so I could collect points, he mentioned printing code on my receipt in order for me to receive my points. A few hours hours on. I checked the app and have realised I have to enter a code which I do not have in order to retrieve my points. This is a new system since the last time I used my app ??♀️
Worst customer service ever and rude staff, too moody and have too much attitude and need to sort themselves out and be more respectful towards customers . DO NOT GO HERE
HiI-went collection here for two sandwiches orderVery bad quality both my order (leftover toppings) and someone customer service very bad talking with asI never come back here for order
Well... there we go... from £12.10 to £16.00 jump in one week (32.2% increase). The new menu is just a disguise for a MASSIVE increase, coupled with the massive reduction in salad on the subs, this is no longer in the " cheap eats" category and up there in the "fine dining" category, without the fine bit. From three times a week, for a couple of years, I think that may be goodbye, and good luck.
Restaurantji Recommends
Sunday i came this store with my family. 15.30 pm the guy served he was so good and friendly. Thank you
It's a place to have a quiet meal and drink but the staff need to be friendlier and more helpful
Stopped for quick bite, was clean and service efficient- however the staff could be a little friendlier with the odd smile and thank you not going amiss.
Absolutely awful service. The staff are some of the rudest people I have ever encountered. No manners and everything they say comes with an attitude. They do not listen properly when making your order so get the order wrong without fail every time. The last time I visited they put far too much sauce on. I tried to scrape of what I could but it was inedible so went in the bin.Don’t waste your time here!
Perfect service & sandwiches Thank you