Soggy sloppy supposed to be crispy noodles, woody inedible bamboo shoots, overcooked yellow broccoli, sweet, and sour sauce was pink salt, and white vinegar, very disappointed chicken curry was made with uncooked spices, the rice was o.k,but overall bin fodder.
Jemima lammas
Crispy noodles were like pot noodles, bamboo shoots woody, and inedible, sweet, and sour sauce was pink salt mixed with white vinegar, broccoli was soggy, and yellow, not happy at all.
Stuart D
I wanted to treat my elderly parents who wanted a good Chinese meal. At 92 Dad is not very steady on his feet and Mum is Celiac and obviously requires gluten free. I rang the day before to ensure that both of these issues could be catered for. I was told there are only 3 steps to get into the restaurant and we would only have to speak to the waiter on arrival regarding the dietary issues. The fact is there are only three steps into the restaurant but then after that there are numerous steps inside as the building is on a variety of levels. As regards the dietary needs we were told that I should have called ahead of time (which I did) and that all of the food was now marinating and initially there was nothing available. After numerous visits of the waiter who didn’t seem to have a clue, eventually the manager came over and gave my mother just 1 choice only and spoke to her as if this was a big favour. The entire experience was ruined from the first instance knowing that what I was told on the phone was nonsense. My advice is do not go here if you have any disabilities.
Claire A
Beautifully decorated inside and the food was delicious. Really welcoming friendly staff - will return to try more dishes.
OllieShaw
£330 Lunch bill for family of 8 + 1 small child. This included £30 service charge. This only included one small beer alcoholic drink & lots of Chinese tea. The food main courses were very good But £18 charge for 4 small side plates of prawn crackers was excessive & rarely charged by most Chinese restaurants. Also £16.80 for a soup size bowl of egg fried rice which was supposed to be for 3 was very expensive. Unfortunately you dont know about these until the bill arrives so if you go to China palace Arundel ask for each portion of rice in an individual bowl & beware the small dishes plates of prawn crackers are £4.50 each, nobody minds paying for good food & service but we felt we were ripped off & shall not be returning.
David Harding
Great food, lovely atmosphere. Tad expensive but worth it.
sarah_gray
Visited midweek evening for birthday meal. Hadn’t been here in years and came hoping that we would get a decent Chinese meal, which seems difficult to get elsewhere locally. We weren’t disappointed! We started with spring rolls and chicken satay both delicious and fresh. We had chicken with ginger and garlic and chicken chow mein mains. We also had steak in black bean sauce on recommendation of our waiter. It was the best steak I’ve ever had in a Chinese or in many other places to be fair! It was so tender and absolutely delicious! Still thinking about it now!!!! ? Service was really good, friendly and helpful but not intrusive. It was busy for a Thursday which must be a good sign. Surroundings are lovely and all in all we had a really lovely evening - thanks China Palace for making my birthday eve so nice. Will definitely be back soon!
Roger Gray
What a superb Chinese restuarant ! Ate there Friday lunchtime and had the place virtually to ourselves although there was a constant stream of people collecting take aways.Staff were friendly and welcoming and the food was out of this world. Chicken satay and spare ribs as starters followed with sweet n sour chicken balls with egg fried rice. I kid you not the very best Chinese I've tasted in many a year.Highly recommended.
Olha Sakhno
Best Chinese food I've tasted in the UK so far! Great atmosphere and amazing service! Would highly recommend!Thank you so much for the tasty meal and wonderful experience!Vegetarian options: Please with the variety of vegetarian options especially for a Chinese cuisine.
Julie Snape
The food as usual was delicious if a bit priceyBut the service wasn't particularly friendly, our waiter looked like he wanted to be anywhere except at work. A smile from him would have been niceWheelchair accessibility: There is none
I phoned on the Sat to book, was advised they close at 2 and last food orders 1.30, so I asked if ok to book 1.15, was told yes. Arrived on time on Sunday to an empty restaurant, first thing said to us was that they close at 2. After that friendly greeting I asked if we would be thrown out at 2, was told we wouldn't be. Another couple arrived shortly after us to the same greeting re closing time, they promised they knew what they wanted and would be very quick. Our menus arrived, covered in food sauces, we asked for clean ones. We ordered a set menu, waiter looked concerned, said starters would have to come same time as crispy duck, we said ok. While having our starters, waiter came out to advise mains would come soon as chef was finishing. We were made to feel very uncomfortable and under serious time pressure throughout, really feel they shouldn't bother opening for lunch if this is their attitude to customer service. I thought this was going to be an enjoyable experience in a restaurant with a good reputation. Unfortunately it was nothing of the sort, we will never return.
S Robinson
2nd visit here and William and his team couldn’t have looked after us better. Great table, lovely wine and fantastic food and the way William personally ensured my sister who’s Gluten intolerant had a specific meal made just for her was so very appreciated - will be back again and would so so recommend
libbz18
Outstanding food, welcome and service. Lovely atmosphere. Staff couldn’t do more for us and everyone was looked after perfectly. Delicious - possibly the best Chinese I’ve had.
Michelle K
Best chinese takeaway we've ever had!! Was staying locally in Arundel. Very accommodating as arrived a little early but SO friendly and quick. Was all so tasty and gutted not closer to where we live.
sidders3
Ordered takeout. Really expensive with having to tip Uber driver. And quality of food, really disappointing. Do not understand high ratings.
Soggy sloppy supposed to be crispy noodles, woody inedible bamboo shoots, overcooked yellow broccoli, sweet, and sour sauce was pink salt, and white vinegar, very disappointed chicken curry was made with uncooked spices, the rice was o.k,but overall bin fodder.
Crispy noodles were like pot noodles, bamboo shoots woody, and inedible, sweet, and sour sauce was pink salt mixed with white vinegar, broccoli was soggy, and yellow, not happy at all.
I wanted to treat my elderly parents who wanted a good Chinese meal. At 92 Dad is not very steady on his feet and Mum is Celiac and obviously requires gluten free. I rang the day before to ensure that both of these issues could be catered for. I was told there are only 3 steps to get into the restaurant and we would only have to speak to the waiter on arrival regarding the dietary issues. The fact is there are only three steps into the restaurant but then after that there are numerous steps inside as the building is on a variety of levels. As regards the dietary needs we were told that I should have called ahead of time (which I did) and that all of the food was now marinating and initially there was nothing available. After numerous visits of the waiter who didn’t seem to have a clue, eventually the manager came over and gave my mother just 1 choice only and spoke to her as if this was a big favour. The entire experience was ruined from the first instance knowing that what I was told on the phone was nonsense. My advice is do not go here if you have any disabilities.
Beautifully decorated inside and the food was delicious. Really welcoming friendly staff - will return to try more dishes.
£330 Lunch bill for family of 8 + 1 small child. This included £30 service charge. This only included one small beer alcoholic drink & lots of Chinese tea. The food main courses were very good But £18 charge for 4 small side plates of prawn crackers was excessive & rarely charged by most Chinese restaurants. Also £16.80 for a soup size bowl of egg fried rice which was supposed to be for 3 was very expensive. Unfortunately you dont know about these until the bill arrives so if you go to China palace Arundel ask for each portion of rice in an individual bowl & beware the small dishes plates of prawn crackers are £4.50 each, nobody minds paying for good food & service but we felt we were ripped off & shall not be returning.
Great food, lovely atmosphere. Tad expensive but worth it.
Visited midweek evening for birthday meal. Hadn’t been here in years and came hoping that we would get a decent Chinese meal, which seems difficult to get elsewhere locally. We weren’t disappointed! We started with spring rolls and chicken satay both delicious and fresh. We had chicken with ginger and garlic and chicken chow mein mains. We also had steak in black bean sauce on recommendation of our waiter. It was the best steak I’ve ever had in a Chinese or in many other places to be fair! It was so tender and absolutely delicious! Still thinking about it now!!!! ? Service was really good, friendly and helpful but not intrusive. It was busy for a Thursday which must be a good sign. Surroundings are lovely and all in all we had a really lovely evening - thanks China Palace for making my birthday eve so nice. Will definitely be back soon!
What a superb Chinese restuarant ! Ate there Friday lunchtime and had the place virtually to ourselves although there was a constant stream of people collecting take aways.Staff were friendly and welcoming and the food was out of this world. Chicken satay and spare ribs as starters followed with sweet n sour chicken balls with egg fried rice. I kid you not the very best Chinese I've tasted in many a year.Highly recommended.
Best Chinese food I've tasted in the UK so far! Great atmosphere and amazing service! Would highly recommend!Thank you so much for the tasty meal and wonderful experience!Vegetarian options: Please with the variety of vegetarian options especially for a Chinese cuisine.
The food as usual was delicious if a bit priceyBut the service wasn't particularly friendly, our waiter looked like he wanted to be anywhere except at work. A smile from him would have been niceWheelchair accessibility: There is none
Restaurantji Recommends
I phoned on the Sat to book, was advised they close at 2 and last food orders 1.30, so I asked if ok to book 1.15, was told yes. Arrived on time on Sunday to an empty restaurant, first thing said to us was that they close at 2. After that friendly greeting I asked if we would be thrown out at 2, was told we wouldn't be. Another couple arrived shortly after us to the same greeting re closing time, they promised they knew what they wanted and would be very quick. Our menus arrived, covered in food sauces, we asked for clean ones. We ordered a set menu, waiter looked concerned, said starters would have to come same time as crispy duck, we said ok. While having our starters, waiter came out to advise mains would come soon as chef was finishing. We were made to feel very uncomfortable and under serious time pressure throughout, really feel they shouldn't bother opening for lunch if this is their attitude to customer service. I thought this was going to be an enjoyable experience in a restaurant with a good reputation. Unfortunately it was nothing of the sort, we will never return.
2nd visit here and William and his team couldn’t have looked after us better. Great table, lovely wine and fantastic food and the way William personally ensured my sister who’s Gluten intolerant had a specific meal made just for her was so very appreciated - will be back again and would so so recommend
Outstanding food, welcome and service. Lovely atmosphere. Staff couldn’t do more for us and everyone was looked after perfectly. Delicious - possibly the best Chinese I’ve had.
Best chinese takeaway we've ever had!! Was staying locally in Arundel. Very accommodating as arrived a little early but SO friendly and quick. Was all so tasty and gutted not closer to where we live.
Ordered takeout. Really expensive with having to tip Uber driver. And quality of food, really disappointing. Do not understand high ratings.