Manager reaction to feedback appalling to say the least. Would not allow us to explain our feedback and review when asked. Poor execution of customer service recovery - non existent. It’s a shame as all other staff were very pleasant and courteous. If only the manager as he called himself upheld customer expectations and objectives. Active listening and communication lacking to enhance customer expectations - very disappointing indeed. The proprietor of this establishment seriously needs to consider orchestration by current management in position. Quite clearly not git for purpose and unable to interact with customers with a valid concern regarding their menu choice. A very dignified response from our reservation, fair and responsive reaction to what was a car crash reaction from the manager who seemed completely myopic in his conclusion to our complaint. Will sadly not be returning to this establishment. I thoroughly recommend the curry village and at worst you have another alternative within the village.
Ken Spencer
THE BEST INDIAN restaurant I've ever eaten at! Always great service and attention to detail,After moving away and returning, I'd went to Cinnamon,Again, the same attentive service and quality food and service. 5 stars all the way!!.Thank you!!
Ben Harmes
Fantastic food, friendly staff and very clean with a wide drink selection.
Pippa Maslin
Everything that I have tried is absolutely delicious.I am vegetarian and my favourites are the tarka dall, brinjal bhaji, peas aloo, chapati, and paratha. In fact, the tarka dall is the best that I have had anywhere - nice and garlicky!My late father became very selective when his health deteriorated. He as good as lost his appetite. One dish that he *would* eat and enjoy was the prawn dhansak. It became very important to us as a family!Cinnamon is much-loved by the Maslins. Thank you to the owner and his staff. Keep up the wonderful work!
Robert Gates
Lovely food. Very friendly staff.
Tom Healy
Just had my first takeaway from them. I enjoyed it. Fast order over the phone and 20 minutes late at the restaurant for pick up and pay.
David Dempster
A good meal with good service for a fair price. I'll be back ??
Trey Krajewski
This used to be our favourite place for a takeaway but it has started to be hit or miss and the final straw was with our last order where x2 members of the family got food poisoning (and we've not eaten anywhere else).When we called to make the restaurant aware of the situation, the manager/owner laughed at us over the phone and wouldn't accept responsibility for what happened. Be very careful if deciding to go here and if you get food poisoning as well make sure to report as I'm afraid Cinnamon won't take it seriously.
sam woodcock
Used to be a great curry house but the last few times we have had issues with our orders,dishes we have paid for but missing from the take away bag even a complete korma and rice!!! With a side of poppadoms missing also was a tikka masala but in place of the missing food we 4 cartons of plain rice!!! I don't even eat rice? Not a good look Cinnamon. Shocking and a waste of money for us. Now all orders are checked before we leave the restaurant
Andrew Gillespie
The food at the Cinnamon has remained consistently at a very high standard for some years now - starters,mains and side dishes. Couldn't fault the meal we had last night feb 2023 . Well worth a visit !
Came in to eat at 7pm didn’t get food until 9pm. Terrible attitude from the staff. 1 round of drinks in 2 hours. We was a group of 10 and was neglected…. However the food was nice.
Sue Graham
We had an amazing dinner at Cinnamon last night, it was our first time eating here but it won’t be the last. the food and service was exceptional. We would definitely recommend it
Renzo S
We order takeaway and it was one of the best Indian food we have tried.
Grazina Mpofu
Great food and service ? absolutely amazing.
Nicky Powell
Treated friends out for their wedding anniversary. Fab food every time
Manager reaction to feedback appalling to say the least. Would not allow us to explain our feedback and review when asked. Poor execution of customer service recovery - non existent. It’s a shame as all other staff were very pleasant and courteous. If only the manager as he called himself upheld customer expectations and objectives. Active listening and communication lacking to enhance customer expectations - very disappointing indeed. The proprietor of this establishment seriously needs to consider orchestration by current management in position. Quite clearly not git for purpose and unable to interact with customers with a valid concern regarding their menu choice. A very dignified response from our reservation, fair and responsive reaction to what was a car crash reaction from the manager who seemed completely myopic in his conclusion to our complaint. Will sadly not be returning to this establishment. I thoroughly recommend the curry village and at worst you have another alternative within the village.
THE BEST INDIAN restaurant I've ever eaten at! Always great service and attention to detail,After moving away and returning, I'd went to Cinnamon,Again, the same attentive service and quality food and service. 5 stars all the way!!.Thank you!!
Fantastic food, friendly staff and very clean with a wide drink selection.
Everything that I have tried is absolutely delicious.I am vegetarian and my favourites are the tarka dall, brinjal bhaji, peas aloo, chapati, and paratha. In fact, the tarka dall is the best that I have had anywhere - nice and garlicky!My late father became very selective when his health deteriorated. He as good as lost his appetite. One dish that he *would* eat and enjoy was the prawn dhansak. It became very important to us as a family!Cinnamon is much-loved by the Maslins. Thank you to the owner and his staff. Keep up the wonderful work!
Lovely food. Very friendly staff.
Just had my first takeaway from them. I enjoyed it. Fast order over the phone and 20 minutes late at the restaurant for pick up and pay.
A good meal with good service for a fair price. I'll be back ??
This used to be our favourite place for a takeaway but it has started to be hit or miss and the final straw was with our last order where x2 members of the family got food poisoning (and we've not eaten anywhere else).When we called to make the restaurant aware of the situation, the manager/owner laughed at us over the phone and wouldn't accept responsibility for what happened. Be very careful if deciding to go here and if you get food poisoning as well make sure to report as I'm afraid Cinnamon won't take it seriously.
Used to be a great curry house but the last few times we have had issues with our orders,dishes we have paid for but missing from the take away bag even a complete korma and rice!!! With a side of poppadoms missing also was a tikka masala but in place of the missing food we 4 cartons of plain rice!!! I don't even eat rice? Not a good look Cinnamon. Shocking and a waste of money for us. Now all orders are checked before we leave the restaurant
The food at the Cinnamon has remained consistently at a very high standard for some years now - starters,mains and side dishes. Couldn't fault the meal we had last night feb 2023 . Well worth a visit !
Restaurantji Recommends
Came in to eat at 7pm didn’t get food until 9pm. Terrible attitude from the staff. 1 round of drinks in 2 hours. We was a group of 10 and was neglected…. However the food was nice.
We had an amazing dinner at Cinnamon last night, it was our first time eating here but it won’t be the last. the food and service was exceptional. We would definitely recommend it
We order takeaway and it was one of the best Indian food we have tried.
Great food and service ? absolutely amazing.
Treated friends out for their wedding anniversary. Fab food every time