As I was out for the day on business, I thought that I would pop in to Sainsbury's for something to eat.However, when I got there, the only thing that I could have was breakfast as this was the only thing that was on the menu. But as I don't mind the odd breakfast, I ordered it (( this was I first mistake as I also ordered a coffee then when I went to sit down my food arrived the same time as me (( it was Cold and obviously not fresh !!! )) So I took it back, then within 5 minutes was back, so clearly not fresh again Just reheated As the sausages were burnt, the bacon was hard. The beans were still not hot. The only thing that was really eddabal was the egg. However, because I was pushed for time, I still ate or as much of it as i could. Needless to say, I won't be going back !!! Stay away !!!
Terry-David Hayler
I had the full English breakfast for £5.25, great value . Coffee was good and reasonably priced. The staff are friendly and efficient.
Frances Fagg
Dissapointng food often cold when you get it, always shortof staff, when that happens a lower standard is the norm.I hardly go there now once I finish shopping i leave without stoppingv like i used to.
Chris Walton
It’s always freezing cold in this cafe I don’t understand why the manager thinks it’s okay?? No wonder there’s never more people Han a handful of people in there
N JS
Dirty floors, tables and cutlery.Staff moaning about how busy they are… only two tables taken in the whole place.Very poor attitude.
richardwP6951IR
The Sainsburys cafe in chichester offers excellent value for money meals. A full english breakfast for £4.85,excellent value and such polite staff.
Escape63382337181
Ordered two all day breakfasts on a Saturday lunchtime. Cutlery was filthy for a start. Plates on which food was served was dirty. Food was cold and the bacon barely cooked. Shocking !!!! Was refunded after speaking to a manager who was very nice and attentive. Sort it out sainsburys.
Mary O'Keeffe
Average products - grumpy shouty staff!
T4689IWcatherineg
Disgusting customer service. No delivery of order. No call from driver to say would not be delivering order due to a puncture. Have they not signed up to the AA ( or equivalent)? Waited for 20 mins on hold to speak to customer services to find out what was going on. First operator was incredibly unhelpful and frankly obnoxious. He offered me a delivery slot 25hrs later which did not suit me as I was not in. If you cannot stick to your side of the contract you should be offering a slot that suits the customer not you. Why can't you add the shop to the next van in the area? I got some poor excuse about the van being overweight. What nonsense, are you seriously telling me that a couple of bags of shopping puts a van over a specific weight. How did the operator know how much my bags weigh? I needed these products for a specific purpose and it was not a general food shop. As a service you should be busting a gut to get the food to the customer who are depending on the service. This obnoxious individual refused to put my complaint through to a manager as this wasn't part of their procedure. Again, seriously? The whole attitude was "like or lump it." He then put the phone down on me when I cricitised their service to customers throughout the whole Covid pandemic which frankly has also been disgusting. I really wasn't having this so called back to operator no 2. Again waited over 20 mins to speak to operator no 2. I got as far as giving my name and stating I wanted to speak to a manager. She put the phone down on me. Call operator no 3 took 35 mins to pick up the phone. She told me a manager would call me back within 24-48 hours. No call back was made. I left it 4 days and rang again. I was told a manager would call me back within 24-48 hours. Guess what 3 days later still no call back. I will never shop at Sainsburys again. You aren't cheap and your customer service is non existent and an absolute disgrace.
Jenny Taplin
Not always very quick in getting your meal to you and, sometimes, the meal is quite cool instead of piping hot. This is due to lack of staff.
Mixed bag... thoughtful staff but soggy beige food if you choose the bean burger.. jacket potatoes generous and good, paninis bit dry. Just needs a bit more thought and management
Angela Gardner
We waited 40 minutes for our food, the Cafe is seriously understaffed on a busy lunch time. Food was good when it finally arrived but would not return.
Vickie Driver
Really lovely food. I had cod & chips my friend had ham egg & chips. Hot well cooked & quickly served.
Lotus Shui
Busy place staff a Bit slow but doing their best. Had to wait for tables to be cleared. But suppose that's Sainsbury's not employing enough.
Sarah Williams
Husband not impressed with his all day breakfast but the veggie lasagne was nice and the kids lunch bags are a great idea
As I was out for the day on business, I thought that I would pop in to Sainsbury's for something to eat.However, when I got there, the only thing that I could have was breakfast as this was the only thing that was on the menu. But as I don't mind the odd breakfast, I ordered it (( this was I first mistake as I also ordered a coffee then when I went to sit down my food arrived the same time as me (( it was Cold and obviously not fresh !!! )) So I took it back, then within 5 minutes was back, so clearly not fresh again Just reheated As the sausages were burnt, the bacon was hard. The beans were still not hot. The only thing that was really eddabal was the egg. However, because I was pushed for time, I still ate or as much of it as i could. Needless to say, I won't be going back !!! Stay away !!!
I had the full English breakfast for £5.25, great value . Coffee was good and reasonably priced. The staff are friendly and efficient.
Dissapointng food often cold when you get it, always shortof staff, when that happens a lower standard is the norm.I hardly go there now once I finish shopping i leave without stoppingv like i used to.
It’s always freezing cold in this cafe I don’t understand why the manager thinks it’s okay?? No wonder there’s never more people Han a handful of people in there
Dirty floors, tables and cutlery.Staff moaning about how busy they are… only two tables taken in the whole place.Very poor attitude.
The Sainsburys cafe in chichester offers excellent value for money meals. A full english breakfast for £4.85,excellent value and such polite staff.
Ordered two all day breakfasts on a Saturday lunchtime. Cutlery was filthy for a start. Plates on which food was served was dirty. Food was cold and the bacon barely cooked. Shocking !!!! Was refunded after speaking to a manager who was very nice and attentive. Sort it out sainsburys.
Average products - grumpy shouty staff!
Disgusting customer service. No delivery of order. No call from driver to say would not be delivering order due to a puncture. Have they not signed up to the AA ( or equivalent)? Waited for 20 mins on hold to speak to customer services to find out what was going on. First operator was incredibly unhelpful and frankly obnoxious. He offered me a delivery slot 25hrs later which did not suit me as I was not in. If you cannot stick to your side of the contract you should be offering a slot that suits the customer not you. Why can't you add the shop to the next van in the area? I got some poor excuse about the van being overweight. What nonsense, are you seriously telling me that a couple of bags of shopping puts a van over a specific weight. How did the operator know how much my bags weigh? I needed these products for a specific purpose and it was not a general food shop. As a service you should be busting a gut to get the food to the customer who are depending on the service. This obnoxious individual refused to put my complaint through to a manager as this wasn't part of their procedure. Again, seriously? The whole attitude was "like or lump it." He then put the phone down on me when I cricitised their service to customers throughout the whole Covid pandemic which frankly has also been disgusting. I really wasn't having this so called back to operator no 2. Again waited over 20 mins to speak to operator no 2. I got as far as giving my name and stating I wanted to speak to a manager. She put the phone down on me. Call operator no 3 took 35 mins to pick up the phone. She told me a manager would call me back within 24-48 hours. No call back was made. I left it 4 days and rang again. I was told a manager would call me back within 24-48 hours. Guess what 3 days later still no call back. I will never shop at Sainsburys again. You aren't cheap and your customer service is non existent and an absolute disgrace.
Not always very quick in getting your meal to you and, sometimes, the meal is quite cool instead of piping hot. This is due to lack of staff.
Restaurantji Recommends
Mixed bag... thoughtful staff but soggy beige food if you choose the bean burger.. jacket potatoes generous and good, paninis bit dry. Just needs a bit more thought and management
We waited 40 minutes for our food, the Cafe is seriously understaffed on a busy lunch time. Food was good when it finally arrived but would not return.
Really lovely food. I had cod & chips my friend had ham egg & chips. Hot well cooked & quickly served.
Busy place staff a Bit slow but doing their best. Had to wait for tables to be cleared. But suppose that's Sainsbury's not employing enough.
Husband not impressed with his all day breakfast but the veggie lasagne was nice and the kids lunch bags are a great idea