Ordered through Just Eat with estimated delivery time of 35 mins. It took 1h35 mins and turned up stone cold. Had tried to cancel after an hour but was refused. When I called to complain about the cold food that was an hour late and the fact they would not let me cancel I was met with hostility and a lecture on how it takes 25 minutes to cook a dumpling, and an agressive 'so what do you want me to do about it', I just hung up there as these guys obviously do not give a toss about tgeir customers. AVOID.
John W
Got food for take.away and very good and will go back. Food seemed cooked well but need portions to be slightly bigger. Just better value for money.
Rosie James
we ordered the food at 6:50pm and it said it would arrive at 7:10pm. It’s now 8:40 and we are still waiting. We called multiple times after the first call they said it was on its way then the second call they said they are re printing the order as all of the drivers are back and we do not have our food. God knows if this will ever turn up. Absolute joke.
Joao Conceicao
I would love to know why you have diced to lately flatten your salt and pepper King prawns before you use to cook nice plumped salt and pepper King prawns now they are flat and horribly over cooked hence why I now go to poundhill Chinese food has a certain way of being cooked and this is not at all a Chinese way of cooking over cooked prawns and flattened what has happened
JDD1974
Terrible food, overpriced and completely obnoxious. Without doubt the worst chinese I have ever been to. Avoid at all costs
Colin Hall
I've been going here for a number of years, the food is great and plenty of it.Service is always with a ?
Peter Welsh
Fresh and tasty ready in 15 minutes
Eve B
To be honest food get worse and worse and delivery-have to wait 5 hours. Didn’t pick up the phone at all! If you can’t deliver just update your client. They have no problem taking payment through.Don’t recommend!
Rhino Bull
Unfortunately, although the customer service over the phone hit 5 stars, the quality of the food fell short compared to other Chinese takeaways in Crawley, some in RH11 area hitting 5star.The egg fried rice was like value brand rice with an egg cracked into it, noodles lacked flavour/colour. The bench mark for pricing was very high compared to others locally within 3 miles, Sorry it’s probably not what you expected why try to be fare.
Abbie Harvey
Food is always delicious and arrives quickly. By far our favourite in the area!Tonight someone else took our food, the restaurant were really good and sent a new one immediately, arrived fast after them saying they'd try again! Hot and tasty.
Very poor service, an hour late for delivery and when called twice to chase this was lied to about it being with us in minutes operator also rude and ended the call whilst I was still talking. Food was extremely expensive this was our first and last use of Chinese Garden. I also sent an email which is what was advised on the confirmation of order and had no reply. Avoid
Daniel Pearse
Food was okay but got home to realise part of the order was missing. Never answer the phone and awful customer service.
Tony Holden
Never walk past a takeaway whilst you're hungry. Smelt so good I had to buy something to take home. Very nice indeed.
Katrina Botting
Don't order online. Order accepted and payment taken. Half hour later email saying order denied. Disgusting customer service. They say not enough drivers (acceptable) but then said I could go and collect! I wanted delivery for a reason...no car. Fuming taken money and no sign of refund! They should not take money and accept order! AVOID!
katrina196
Ordered on line, payment taken, order accepted. Half hour later email stating order denied! Phoned and they stated not enough drivers, that's fair enough but person on phone extremely rude, only alternative was to go and collect, explained didn't have my car but she just kept repeating herself. Still waiting for refund!
Ordered through Just Eat with estimated delivery time of 35 mins. It took 1h35 mins and turned up stone cold. Had tried to cancel after an hour but was refused. When I called to complain about the cold food that was an hour late and the fact they would not let me cancel I was met with hostility and a lecture on how it takes 25 minutes to cook a dumpling, and an agressive 'so what do you want me to do about it', I just hung up there as these guys obviously do not give a toss about tgeir customers. AVOID.
Got food for take.away and very good and will go back. Food seemed cooked well but need portions to be slightly bigger. Just better value for money.
we ordered the food at 6:50pm and it said it would arrive at 7:10pm. It’s now 8:40 and we are still waiting. We called multiple times after the first call they said it was on its way then the second call they said they are re printing the order as all of the drivers are back and we do not have our food. God knows if this will ever turn up. Absolute joke.
I would love to know why you have diced to lately flatten your salt and pepper King prawns before you use to cook nice plumped salt and pepper King prawns now they are flat and horribly over cooked hence why I now go to poundhill Chinese food has a certain way of being cooked and this is not at all a Chinese way of cooking over cooked prawns and flattened what has happened
Terrible food, overpriced and completely obnoxious. Without doubt the worst chinese I have ever been to. Avoid at all costs
I've been going here for a number of years, the food is great and plenty of it.Service is always with a ?
Fresh and tasty ready in 15 minutes
To be honest food get worse and worse and delivery-have to wait 5 hours. Didn’t pick up the phone at all! If you can’t deliver just update your client. They have no problem taking payment through.Don’t recommend!
Unfortunately, although the customer service over the phone hit 5 stars, the quality of the food fell short compared to other Chinese takeaways in Crawley, some in RH11 area hitting 5star.The egg fried rice was like value brand rice with an egg cracked into it, noodles lacked flavour/colour. The bench mark for pricing was very high compared to others locally within 3 miles, Sorry it’s probably not what you expected why try to be fare.
Food is always delicious and arrives quickly. By far our favourite in the area!Tonight someone else took our food, the restaurant were really good and sent a new one immediately, arrived fast after them saying they'd try again! Hot and tasty.
Restaurantji Recommends
Very poor service, an hour late for delivery and when called twice to chase this was lied to about it being with us in minutes operator also rude and ended the call whilst I was still talking. Food was extremely expensive this was our first and last use of Chinese Garden. I also sent an email which is what was advised on the confirmation of order and had no reply. Avoid
Food was okay but got home to realise part of the order was missing. Never answer the phone and awful customer service.
Never walk past a takeaway whilst you're hungry. Smelt so good I had to buy something to take home. Very nice indeed.
Don't order online. Order accepted and payment taken. Half hour later email saying order denied. Disgusting customer service. They say not enough drivers (acceptable) but then said I could go and collect! I wanted delivery for a reason...no car. Fuming taken money and no sign of refund! They should not take money and accept order! AVOID!
Ordered on line, payment taken, order accepted. Half hour later email stating order denied! Phoned and they stated not enough drivers, that's fair enough but person on phone extremely rude, only alternative was to go and collect, explained didn't have my car but she just kept repeating herself. Still waiting for refund!