I usually go to Costa for a coffee as i get good one for a good price. However this time around the service was flat and not much interest in selling me something.
Craig Pritchard
A little small and doesn't always have the latest season drinks but very friendly, fast and usually nice and quiet to sit and relax whilst having your drink
Ian Harvey
Good coffee, cake and friendly staff ?
Maria Dewey
Not much seating as half was cut off
Scott Randolph
Excellent food and great service.
Richard Kendall
Fantastic team and a lovely atmosphere, just a great place to take a break in!
Poppy Blacow
Great customer service, and I love the drinks
David D
Wednesday 4th August and we came here early morning for a coffee. The branch is located on the ground floor in County Mall. The young guy who took our order, while very polite, was not very competent, easily flustered, in fairness he could have been new to the job. We ordered to flat whites, which were £2.90 each. Our coffees were what we have come to expect from Costa, good and we were enjoying them. Sadly the peace and quiet was shattered as a number of unruly children rampaged through the shop with their parents totally oblivious or not bothered.
Moon Peirce
I love their iced latte, it's great with a shot of caramel
Brigitta Barnett
Welcoming staff, good service, and safe environment, enjoyed the experience.
Visited this branch 10 times. I thought I'll give them a chance to improve, before I say something. Coffee always cold, room temperature. I'm having same coffee for past 12 years and it's for sure worst branch. So after 10 visits I specifically requested extra hot and it's even colder than usually. No froth just cold milk topped up with coffee. To warm up the milk for staff takes around 3 seconds only. Can I ask branch manager to remind staff to use thermometer. I understand I'm coming when you guys start closing down, but with 4 staff members on shift is not that hard to wash 1 thing, or just warm up milk in take away cup and just throw away.
mchawkins1
Not so keen on the social distancing but staff were friendly and helpful in a well organised restaurant and clean toilet
758madhua
Laura the assistant manager is worse manager I have seen costa so far . Customer service is so lacking and no empathy. I have decided not to come here but had to stop this occasion. Not surprised that every time I visit that they have terrible service never would visit again. Should’ve stocked to my instincts. ??
Bushera Hafeez
Five stars to all who work there
Sofia Santos
Great job from manager at this particular costa coffee place! She’s great and her staff is lovely! All the team is really welcoming and always remember what we want! Always a meeting point before a long day at work. Recommend for sure!
I usually go to Costa for a coffee as i get good one for a good price. However this time around the service was flat and not much interest in selling me something.
A little small and doesn't always have the latest season drinks but very friendly, fast and usually nice and quiet to sit and relax whilst having your drink
Good coffee, cake and friendly staff ?
Not much seating as half was cut off
Excellent food and great service.
Fantastic team and a lovely atmosphere, just a great place to take a break in!
Great customer service, and I love the drinks
Wednesday 4th August and we came here early morning for a coffee. The branch is located on the ground floor in County Mall. The young guy who took our order, while very polite, was not very competent, easily flustered, in fairness he could have been new to the job. We ordered to flat whites, which were £2.90 each. Our coffees were what we have come to expect from Costa, good and we were enjoying them. Sadly the peace and quiet was shattered as a number of unruly children rampaged through the shop with their parents totally oblivious or not bothered.
I love their iced latte, it's great with a shot of caramel
Welcoming staff, good service, and safe environment, enjoyed the experience.
Restaurantji Recommends
Visited this branch 10 times. I thought I'll give them a chance to improve, before I say something. Coffee always cold, room temperature. I'm having same coffee for past 12 years and it's for sure worst branch. So after 10 visits I specifically requested extra hot and it's even colder than usually. No froth just cold milk topped up with coffee. To warm up the milk for staff takes around 3 seconds only. Can I ask branch manager to remind staff to use thermometer. I understand I'm coming when you guys start closing down, but with 4 staff members on shift is not that hard to wash 1 thing, or just warm up milk in take away cup and just throw away.
Not so keen on the social distancing but staff were friendly and helpful in a well organised restaurant and clean toilet
Laura the assistant manager is worse manager I have seen costa so far . Customer service is so lacking and no empathy. I have decided not to come here but had to stop this occasion. Not surprised that every time I visit that they have terrible service never would visit again. Should’ve stocked to my instincts. ??
Five stars to all who work there
Great job from manager at this particular costa coffee place! She’s great and her staff is lovely! All the team is really welcoming and always remember what we want! Always a meeting point before a long day at work. Recommend for sure!