KFC East Grinstead - London Road

66 London Rd, East Grinstead
01342 323818

Recent Reviews

lachlan r

The floor was a mess the tables weren’t clean and had to clean them out selves. service was slow and the machine never gave us a receipt. Krushem machine was their but not on the menu but staff are too lazy to turn the machine on like McDonald’s.

Mand J

I don’t know how but they always manage to forget something from my order.

Simon Smith

Tasteless chicken in a 1mm thick bun served with soggy chips while local kids use the place to charge their electric Scooters. We were going to dine in but it was freezing inside and the scooter kids opened the door every time someone closed it. Ended up eating some in the car before binning the rest.

Alex L

Not too crowded. Great for family meal out.

Alex Barnes

I’ve ordered a couple times from this kfc and every time their is always a issue with food that I’ve paid for that hasn’t turned up and when trying to get in contact with them no

Georgina Roberts

Absolutely disgusting. Ordered 2 meals for me and my brother. Two meals that werent the same at all, and part of my meal came on his instead of mine. First issue was that his meal was about the size you would give a toddler. Second issue was, the store opened at 11, got pur food at 11:30 and it was cold. The third issue was that part of my meal was on his. I respectfully went up and complained, I was nice about it and they started raising their voice at me, which was when I started raising my voice. The staff were extremely unprofessional and rude, very disrespectful, and they stared at us the entire time we ate. Absolutely disgusting. They should hire staff who actually care and want the job. It was 11 am and they literally just didn't want to be there. I don't like mcdonalds but it would have been much better than the cold meal I had in KFC. The next issue was, the cold drinks were actually warmer than the meal. The gravy was also still hot even after I finished my cold meal. £32.90 for food that wasn't even remotely good

Exploration606383

Ordered through their app. Order wasn’t ready. Staff when asked about order were rude. When we got the food back to where we were staying it was missing over £10 of food. Rang the restaurant (line quality was terrible) refund was refused for missing food and told unless we were willing to go back and collect the food they wouldn’t do anything. Terrible service.

T M

Ordered my food from this shop three hours ago. Delivered by KFC Deliveroo just now. The management at the shop were rude as was Deliveroo helpline. Who told me they can compensate me with£4. My order was £18.96. There are missing items too. Never order takeaways from this shop. The food is very cold and ruined. They have the audacity to send it with missing side orders too.

Paula Roberts

I wish I could give minus stars! The chicken pieces were more like sparrows, despite the store opening at 11, the food was cold when received at 11.30, the staff were beyond rude and stared at us the whole time until we left, very intimidating!

Kai Bateman

This place is a disaster from start to finish. The staff are very slow rude and not helpful at all. My wait time was 35 mins to be told I’ve got to wait an extra 4 minutes for the chicken to be cooked. If I could I’d give it 0

David Walker

??? | ???? ?????????Worst KFC in the United Kingdom. On several occasions absolutely abysmal.Even in perspective to “Restaurants” like Crawley and Tonbridge this place is a joke.KFC need to sort this mess out. Too many “Restaurants” are turning into complete disasters!

Alff Smith

Very rude staff who are lazyFirst I was told I couldn’t pay cash but the person after me could pay cash (racist) then had to wait 35mins for my food (there was only 4 people in the restaurant and I was the second) then I was told I hadn’t ordered any chicken wings yet it says it on my receipt that I payed for them once I got my food the chicken wa dry

davewzo

Worst KFC in the United Kingdom. On several occasions absolutely abysmal. Even in perspective to “Restaurants” like Crawley and Tonbridge this place is a joke. KFC need to sort this mess out. Too many “Restaurants” are turning into complete disasters!

daveczaz

Worst KFC in the United Kingdom. On several occasions absolutely abysmal. Even in perspective to “Restaurants” like Crawley and Tonbridge this place is a joke. KFC need to sort this mess out. Too many “Restaurants” are turning into complete disasters!

Chris Organic

Had mostly terrible and below average experiences here. Staff probably need more training cos they just can't copeVegetarian options: Very limited, usually not availableKid-friendliness: Average

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