Have ordered food from here before several months and good quality. However tonight has been at the extreme spectrum. Portions have been halved, meal’s incredibly dry with no flavour and running in oil. Rang up to discuss and was greeted by “don’t you know prices have gone up” with no acknowledgment of quality of food. I’ve never left a negative review of a restaurant or takeaway before but felt obliged to share with customers. I hope they improve both food and service as local companies are the heart of a community
Dan Hill
Have used them for years but just had the worst takeaway from them and won’t be going back. Kung pow chilli prawns were a mess and had no flavour other than chewy batter. Chicken balls batter were soft and the chicken hard. Only thing that was good was the chow mein. If you pay 42 for three people and six dishes I expect much better.
darren dowe
Best chinese takeaway in area ?.
Nigel Jardine
Takeaway as no seating anymore. Crispy dramatic duck was soggy, fat not rendered out. Special fried rice dry and lacking anything special.Tepid in temperature. Will not be going
Charlie
Best Chinese Takeaway in East Grinstead! Lovely food and very fast delivery! Sweet and Sour Chicken Balls are amazing! ???
Ken
Really disappointed. We don't have many Chinese takeaways in East Grinstead and tonight's takeaway was awful. Greasy, chewy meet, bland, cold. I never leave reviews but please take this as constructive and fix this.
Remy Taylor
Outstanding takeaway experience. from the quick service to the mouthwatering dishes. Definitely ordering again!
Tina T
Asked for ribs, got loads of boney knuckles no meat on them, try to get my money back from them though live chat, they kicked me off because I said I was going to report them, as I sent them photos of the so called ribs, do not buy ribs from there.the photo is supposed to be pork ribs.
Bonnie L
We will never use them again! We turned up at 7pm which was when the order was supposed to be ready. We then proceeded to wait another 20 minutes. When we got home much to our surprise multiple dishes were missing. We then called and they told us the food we ordered was not on the menu (it was). My grandfather then called and was called a liar. We then added up the order and as we thought we were missing dishes and had been charged for them. We only wanted an apology not a refund! Do not order from here!
Salsa
Delivery arrived bang on time. Food was delicious.Ordered Set meal B for three people, which was more than enough for 4 hungry people and left overs for lunch tomorrow.We eat the meal backwards!, starting with the main course dishes , then the Aromatic Duck, then the Mixed Appetisers, that way you don't fill yourself up on the appetisers!
Food was uneatable!Service was rude!Order was wrong!And we did not get what we ordered!Never will order again,We called them to tell them about the food and we got a awful respond?
Braelynn Hamlet
The consistency has been great that we always recommend this place to friends and family and they have loved it too.
Alex Wilson
My favourite Chinese restaurant in the city! They have authentic Chinese food and the price is reasonable.
Watsoon Shane
Good quality and selection. I would frequent this place for takeaway when I worked in the area.
Grahame Palmer
I have been using New Evergreen since the late 1990s and it has always been superb !! Good value speedy delivery and fantastic food !!
Have ordered food from here before several months and good quality. However tonight has been at the extreme spectrum. Portions have been halved, meal’s incredibly dry with no flavour and running in oil. Rang up to discuss and was greeted by “don’t you know prices have gone up” with no acknowledgment of quality of food. I’ve never left a negative review of a restaurant or takeaway before but felt obliged to share with customers. I hope they improve both food and service as local companies are the heart of a community
Have used them for years but just had the worst takeaway from them and won’t be going back. Kung pow chilli prawns were a mess and had no flavour other than chewy batter. Chicken balls batter were soft and the chicken hard. Only thing that was good was the chow mein. If you pay 42 for three people and six dishes I expect much better.
Best chinese takeaway in area ?.
Takeaway as no seating anymore. Crispy dramatic duck was soggy, fat not rendered out. Special fried rice dry and lacking anything special.Tepid in temperature. Will not be going
Best Chinese Takeaway in East Grinstead! Lovely food and very fast delivery! Sweet and Sour Chicken Balls are amazing! ???
Really disappointed. We don't have many Chinese takeaways in East Grinstead and tonight's takeaway was awful. Greasy, chewy meet, bland, cold. I never leave reviews but please take this as constructive and fix this.
Outstanding takeaway experience. from the quick service to the mouthwatering dishes. Definitely ordering again!
Asked for ribs, got loads of boney knuckles no meat on them, try to get my money back from them though live chat, they kicked me off because I said I was going to report them, as I sent them photos of the so called ribs, do not buy ribs from there.the photo is supposed to be pork ribs.
We will never use them again! We turned up at 7pm which was when the order was supposed to be ready. We then proceeded to wait another 20 minutes. When we got home much to our surprise multiple dishes were missing. We then called and they told us the food we ordered was not on the menu (it was). My grandfather then called and was called a liar. We then added up the order and as we thought we were missing dishes and had been charged for them. We only wanted an apology not a refund! Do not order from here!
Delivery arrived bang on time. Food was delicious.Ordered Set meal B for three people, which was more than enough for 4 hungry people and left overs for lunch tomorrow.We eat the meal backwards!, starting with the main course dishes , then the Aromatic Duck, then the Mixed Appetisers, that way you don't fill yourself up on the appetisers!
Restaurantji Recommends
Food was uneatable!Service was rude!Order was wrong!And we did not get what we ordered!Never will order again,We called them to tell them about the food and we got a awful respond?
The consistency has been great that we always recommend this place to friends and family and they have loved it too.
My favourite Chinese restaurant in the city! They have authentic Chinese food and the price is reasonable.
Good quality and selection. I would frequent this place for takeaway when I worked in the area.
I have been using New Evergreen since the late 1990s and it has always been superb !! Good value speedy delivery and fantastic food !!