I find Pizza plus quality is usually good, but this evening I was served the most sorry looking doner meat and chips I’ve ever seen. Based on the thin, crispy, narrowly cut donor meat, I was left with the impression the carver had spent the preparation time challenging himself to produce the least visually appealing, sorry excuse he possibly could.I returned the food and was informed this was the traditional way of preparing it, and was offered a double portion. I sadly had to refuse the offer, however the customer service and their dedication to defending it made it clear that this is simply the quality they intend to serve moving forwards.I’ve never had a bad meal there and I would still order a pizza, but if you are after a doner fix then I’d strongly recommend going elsewhere, it’s expensive and far below the quality of that offered by alternative food outlets in town.
Gina Vasco
Me and my family absolutely love the Burgers from here. Staff very friendly. I'm not a pizza fan but my friends love their pizza's.
jonathon heron
Tried here for the first time this week / by far the best takeaway in Horsham & Crawley.Great job guys.
kunjm12
If you're a vegetarian or just a pizza lover in general, this place is a must-visit. The combination of delicious pizzas, friendly service, and the willingness to make it just the way you like it makes it a standout pizza shop in town. I can't recommend it enough! One of the things that really sets this pizza shop apart is their attention to detail. They remember me by name, and it makes me feel like a valued customer.
Kai Green
Me and my brother got a pizza to share and it was great , friendly service would recommend.
Sam Thurston
Great food and great service best pizzas in town
tsu 474
Good food at a reasonable price and very prompt delivery
Jake Shorten-wood
Now most of the time the food is relatively good but last few orders have been horrendous and cold just had a delivery didn’t take long to turn up but food was like it was sat on the delivery drivers roof it was stone cold way to much sauce might as well be drowned in the stuff far to much.
Great clean food best kebabs in Horsham bye faro order all the time. Only problem you have to order £18 on line for delivery then get charged £1 for delivery. Which is ok but if your the only one eating u can’t get a delivery on just one persons food you need to change minimum delivery order price to around £13
LauraP1787
Great food with quick service. Great food and speedy service always, on the occasion we have gone into store to order we have always received great customer service. Have ordered multiple times and has always been tasty, hot and exactly what we ordered.
Darren L
This is our go to takeaway.Excellent food. Great staffAbsolutely spotless premises you can tell.
Sam Everley
Absolutely terrible tonight, loyal customers of this place, not anymore, after phoning twice we were lied to saying our order was on the way then 1 hour and 45 minutes after ordering we were told they ran out of doner meat and that’s why it was taking so long after I told who I assume was the manager I wanted the refund he said no problem it’s not about the money, which is a foolish attitude because we won’t be going back last time we order it took 1 hour and ten minutes and was cold
Crystal P
I visited Pizza Plus Horsham for the first time last week, having received a leaflet through the door. Our order was made online and upon arrival at the premises, a gentleman in front of me was being served at the counter, so I waited my turn. Another man then arrived, who appeared to be a regular and he was duly served and departed. All very frendly chat between him and the server. Still I stood there, waiting to be acknowledged whilst the server began replacing the till receipt. As he had some difficulty doing so, another server spent time helping him. At no time during the 10-15 minutes I waited did anyone speak to me or acknowledge my presence. It was only when the server was actually dishing our pizzas up that he asked to check my order receipt. There must have been 5 chefs/packers/servers behind the counter, yet not one of them acknowledged my presence. Was it because I was a woman? I would like to think not, but maybe it's a cultural thing. Whatever it was, they seriously need lessons in customer service. I, myself, have worked extensively on the frontline with the public and it's not always easy, but just a "hallo, sorry to keep you waiting" or a "please bear with us, I'll be with you in a moment" was all that was needed, rather than stoney stares and silence. The food was good, if a little bland, but I'm afraid that we won't be going back there again.
Food was great and I only waited 10 mins.
I find Pizza plus quality is usually good, but this evening I was served the most sorry looking doner meat and chips I’ve ever seen. Based on the thin, crispy, narrowly cut donor meat, I was left with the impression the carver had spent the preparation time challenging himself to produce the least visually appealing, sorry excuse he possibly could.I returned the food and was informed this was the traditional way of preparing it, and was offered a double portion. I sadly had to refuse the offer, however the customer service and their dedication to defending it made it clear that this is simply the quality they intend to serve moving forwards.I’ve never had a bad meal there and I would still order a pizza, but if you are after a doner fix then I’d strongly recommend going elsewhere, it’s expensive and far below the quality of that offered by alternative food outlets in town.
Me and my family absolutely love the Burgers from here. Staff very friendly. I'm not a pizza fan but my friends love their pizza's.
Tried here for the first time this week / by far the best takeaway in Horsham & Crawley.Great job guys.
If you're a vegetarian or just a pizza lover in general, this place is a must-visit. The combination of delicious pizzas, friendly service, and the willingness to make it just the way you like it makes it a standout pizza shop in town. I can't recommend it enough! One of the things that really sets this pizza shop apart is their attention to detail. They remember me by name, and it makes me feel like a valued customer.
Me and my brother got a pizza to share and it was great , friendly service would recommend.
Great food and great service best pizzas in town
Good food at a reasonable price and very prompt delivery
Now most of the time the food is relatively good but last few orders have been horrendous and cold just had a delivery didn’t take long to turn up but food was like it was sat on the delivery drivers roof it was stone cold way to much sauce might as well be drowned in the stuff far to much.
The best pizza in Horsham! ?
Restaurantji Recommends
Great clean food best kebabs in Horsham bye faro order all the time. Only problem you have to order £18 on line for delivery then get charged £1 for delivery. Which is ok but if your the only one eating u can’t get a delivery on just one persons food you need to change minimum delivery order price to around £13
Great food with quick service. Great food and speedy service always, on the occasion we have gone into store to order we have always received great customer service. Have ordered multiple times and has always been tasty, hot and exactly what we ordered.
This is our go to takeaway.Excellent food. Great staffAbsolutely spotless premises you can tell.
Absolutely terrible tonight, loyal customers of this place, not anymore, after phoning twice we were lied to saying our order was on the way then 1 hour and 45 minutes after ordering we were told they ran out of doner meat and that’s why it was taking so long after I told who I assume was the manager I wanted the refund he said no problem it’s not about the money, which is a foolish attitude because we won’t be going back last time we order it took 1 hour and ten minutes and was cold
I visited Pizza Plus Horsham for the first time last week, having received a leaflet through the door. Our order was made online and upon arrival at the premises, a gentleman in front of me was being served at the counter, so I waited my turn. Another man then arrived, who appeared to be a regular and he was duly served and departed. All very frendly chat between him and the server. Still I stood there, waiting to be acknowledged whilst the server began replacing the till receipt. As he had some difficulty doing so, another server spent time helping him. At no time during the 10-15 minutes I waited did anyone speak to me or acknowledge my presence. It was only when the server was actually dishing our pizzas up that he asked to check my order receipt. There must have been 5 chefs/packers/servers behind the counter, yet not one of them acknowledged my presence. Was it because I was a woman? I would like to think not, but maybe it's a cultural thing. Whatever it was, they seriously need lessons in customer service. I, myself, have worked extensively on the frontline with the public and it's not always easy, but just a "hallo, sorry to keep you waiting" or a "please bear with us, I'll be with you in a moment" was all that was needed, rather than stoney stares and silence. The food was good, if a little bland, but I'm afraid that we won't be going back there again.