Got a takeaway delivery. Burger over cooked and very dry, also placed for a specific time an hour in advance and still 20mins late. On the plus side very generous on chip portion. Unfortunately won't be using again.
michael Strong
Have ordered a few times the last 3 orders have taken over 1.75hrs to get here and been stone cold but at least I got something , tonight tried ordering twice online both times order cancelled, tried calling but number rings 3x then cuts of , how can you run a business like this it's gone massively downhill over the past 12 months with service and quite
V6037YWrobertj
Delicious? Served with a side of gastric problems. This is what they think is acceptable, stale tasting burnt burger! Via Just eat.
Vanessa Cook
Tried to contact B&D but this seems the only way. Had chicken burger with fried egg delivered 1730. Didn't finish which is odd for me. Had sore tummy in bed until 0300 then the worst diarrhoea and violent sickness I've ever had, took tablets for diarrhoea which thankfully worked but the violent vomiting continued. Will be reporting further. Dreadful experience.
Ben Case
Best burger I've had in a long time! Ordering was easy, delivery quick, and the food was amazing!
Sam Budd
I never leave bad reviews as I think contacting the restaurant directly is the best way to resolve any complaint regarding food standard.However sadly I have had no option as the communication has been less than satisfactory with such a serious negligence. I got a takeaway delivered, first time using this outlet. The burger was raw, not pink but cold and raw. The chips were soggy as was the chicken burger. Sadly my partner didn’t realise it was raw until he felt the coldness inside as he has no taste buds. After trying to communicate with the restaurant immediately after and getting no response. I tried their email, constant calls to outlet then after 6 days messenger via social media. That got a response which was nothing short of unprofessional and with all evidence sent, still wouldn’t issue a refund and even questioned me why their food was raw. It left me puzzled and extremely frustrated. It is still ongoing but i think the safety of other consumers is foremost why I am now leaving this information.
Sammi317
Takeaway not visit. Received a raw burger and I mean raw. Chips soggy. So was the chicken burger. Attempted contact with emails, telephone calls and finally got response via fb messenger. No apology. Still awaiting a refund 6 days later. The communication from them was nothing short of Insulting. Questioning me why it’s raw. Also accepting it was unacceptable then trying to justify it by it being pink…. Never been one to write bad reviews however there is absolutely no justification for their lack of reply, let alone selling food that isn’t suitable for consumption. Despite receiving proof of all attempts of contact refuse to acknowledge they had and still ongoing. Will NEVER use again. £28 wasted money. Food standards agency need to know about this type of negligence.
Short Adventures
Love the food but I accidentally made two orders and these guys have yet to refund me for a meal I didn't have.. Very frustrating and disappointed from a long term customer.
Miriam Abdulmasih
Burger beef patty was cooked nicely, bun was nice...it lacks a bit of sauce inside the burger.Fries were nice and crispy.You have to be careful how you put your order at the till, it seems if you say I want the burger and fries and drinks that this doesn't count as a meal deal!The other thing is the taste of the drinks out of drinks dispenser does not taste right, we tried a few, all were not tasting right
Joshua B
The burger was massively undercooked and the meat tasted off. The hotdog went the other way and was massively over cooked and was incredibly dry. Absolutely awful food. Won’t be ordering again
Had the Mexican dog, nice but sausage was very dry
Ryan Jones
Terrible food! The hotdog was so soggy it completely fell apart, the frankfurter had absolutely no taste at all. I ordered the pulled pork fries as a side and they had minimal flavour too. I also ordered the pot of cheese sauce to put on the fries but it came in an obviously used container as it stunk of seafood and the cheese sauce had no flavour so I wasn’t going to use flavourless, seafood smelling sauce. Would not recommend.
Ben
The hot dog I ordered from them was absolutely disgusting, It tasted like it had been under a hot plate for days no flavour and crumbly.The Burger was below average, it was similar to on microwave burger.Overall terrible will never order from there again!
Leah Hayes
Took 1 hour and 20 mins to get here, have eaten here a few times and always been nice..better than nice...until tonight, took ages to get here on a Wednesday night, sweet potato fries were well over cooked, almost burnt but soggy as waited so long maybe, sausage was so dry...felt like it had been under a hot ate for 3 hours!
Silvia Darling
They forced you to order online but you were not able to pay by PayPal. So, we cancelled our order but we were very hungry and sad.
Got a takeaway delivery. Burger over cooked and very dry, also placed for a specific time an hour in advance and still 20mins late. On the plus side very generous on chip portion. Unfortunately won't be using again.
Have ordered a few times the last 3 orders have taken over 1.75hrs to get here and been stone cold but at least I got something , tonight tried ordering twice online both times order cancelled, tried calling but number rings 3x then cuts of , how can you run a business like this it's gone massively downhill over the past 12 months with service and quite
Delicious? Served with a side of gastric problems. This is what they think is acceptable, stale tasting burnt burger! Via Just eat.
Tried to contact B&D but this seems the only way. Had chicken burger with fried egg delivered 1730. Didn't finish which is odd for me. Had sore tummy in bed until 0300 then the worst diarrhoea and violent sickness I've ever had, took tablets for diarrhoea which thankfully worked but the violent vomiting continued. Will be reporting further. Dreadful experience.
Best burger I've had in a long time! Ordering was easy, delivery quick, and the food was amazing!
I never leave bad reviews as I think contacting the restaurant directly is the best way to resolve any complaint regarding food standard.However sadly I have had no option as the communication has been less than satisfactory with such a serious negligence. I got a takeaway delivered, first time using this outlet. The burger was raw, not pink but cold and raw. The chips were soggy as was the chicken burger. Sadly my partner didn’t realise it was raw until he felt the coldness inside as he has no taste buds. After trying to communicate with the restaurant immediately after and getting no response. I tried their email, constant calls to outlet then after 6 days messenger via social media. That got a response which was nothing short of unprofessional and with all evidence sent, still wouldn’t issue a refund and even questioned me why their food was raw. It left me puzzled and extremely frustrated. It is still ongoing but i think the safety of other consumers is foremost why I am now leaving this information.
Takeaway not visit. Received a raw burger and I mean raw. Chips soggy. So was the chicken burger. Attempted contact with emails, telephone calls and finally got response via fb messenger. No apology. Still awaiting a refund 6 days later. The communication from them was nothing short of Insulting. Questioning me why it’s raw. Also accepting it was unacceptable then trying to justify it by it being pink…. Never been one to write bad reviews however there is absolutely no justification for their lack of reply, let alone selling food that isn’t suitable for consumption. Despite receiving proof of all attempts of contact refuse to acknowledge they had and still ongoing. Will NEVER use again. £28 wasted money. Food standards agency need to know about this type of negligence.
Love the food but I accidentally made two orders and these guys have yet to refund me for a meal I didn't have.. Very frustrating and disappointed from a long term customer.
Burger beef patty was cooked nicely, bun was nice...it lacks a bit of sauce inside the burger.Fries were nice and crispy.You have to be careful how you put your order at the till, it seems if you say I want the burger and fries and drinks that this doesn't count as a meal deal!The other thing is the taste of the drinks out of drinks dispenser does not taste right, we tried a few, all were not tasting right
The burger was massively undercooked and the meat tasted off. The hotdog went the other way and was massively over cooked and was incredibly dry. Absolutely awful food. Won’t be ordering again
Restaurantji Recommends
Had the Mexican dog, nice but sausage was very dry
Terrible food! The hotdog was so soggy it completely fell apart, the frankfurter had absolutely no taste at all. I ordered the pulled pork fries as a side and they had minimal flavour too. I also ordered the pot of cheese sauce to put on the fries but it came in an obviously used container as it stunk of seafood and the cheese sauce had no flavour so I wasn’t going to use flavourless, seafood smelling sauce. Would not recommend.
The hot dog I ordered from them was absolutely disgusting, It tasted like it had been under a hot plate for days no flavour and crumbly.The Burger was below average, it was similar to on microwave burger.Overall terrible will never order from there again!
Took 1 hour and 20 mins to get here, have eaten here a few times and always been nice..better than nice...until tonight, took ages to get here on a Wednesday night, sweet potato fries were well over cooked, almost burnt but soggy as waited so long maybe, sausage was so dry...felt like it had been under a hot ate for 3 hours!
They forced you to order online but you were not able to pay by PayPal. So, we cancelled our order but we were very hungry and sad.