I went into Costa Coffee today and was served by a young lady called Molly. Molly was a superstar today as she was all on her own due to staff shortages but managed to stay calm and collected even though she had a queue that was nearly out the door. She smiled at every customer and was very polite too. I think Molly deserves a bonus for today due to the fact that she did at least three peoples work. I will definitely go back next time I am passing through the area.
Michael Mccarthy
Brilliant costa crew especially tom an d Michaela.Wheelchair accessibility: Double doors
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Called in for a coffee whilst planning my next journey.Excellent service. Very friendly and efficient. Good atmosphere. I didn't purchase food, so I can't comment on that. Will visit again when in town.
dan hussey
Arriving to what can only be described as an unorganised, incompetent crew, after ordering 3 warm food, 2 hot drinks and 2 cake items we was fronted with an eye rolling member of staff (THEA), who then said to the barista no hot drinks! Another member of staff left to deal with a burnt hand on her own with no manager present! Only then to be corrected by us. when getting the order, The drinks were wrong the cakes were wrong, cakes were dry, coffee was under average for costa!
Bah Ntamele Waka Mulandini
Nice and professional staff service for sure.
Steve Clark
I used to get my pre-work coffee and T cake here when I lived in LA but have moved away.Happened to visit this week and wow... What a face lift! It was never bad, but looked a little tired before.Now, open aspect, new furniture, brighter decor and paint. Service is as good or better now (never bad anyway).Loved it!
Guy Monkhouse
Very nice staff. Very professional and helpfulKid-friendliness: ExcellentWheelchair accessibility: Good but not dog friendly
Katie Almond
My husband and I went in for a morning hot chocolate this morning. All be it, the hight of rush hour and they were extremely busy which I appreciate. However, you had 3 girls serving/making the drinks and every new order that came through, they were bickering like teenage sisters in front of a large backed up queue of valued customers. Not only this, there was absolutely no service with a smile, no politeness from them, Georgia especially, who also appeared to be very snappy at the other 2 girls and customers. A man with not very good English, tried to pay for his coffee in small change and she refused. After a while, she took the money and every couple of minutes, shook her head and made it very clear she was unhappy. Normally, when you have a shift runner or manager in play, the staff are very different and our experience is never a problem. But today, was something else.
melanie howland
Love this place ...always clean and tidy...quite busy, friendly and helpful staff.
caroline pitches
Staff very friendly and helpful very clean good service great
Cups dirty, staff not helpful, not going there again.
Mahfuj Khan
Very good service staff who served us she was very generous ? thanks
freda holden
Costa Littlehampton is clean , staff efficient and a welcoming place . The only downfall is there are no toasties etc maybe one or two of the undesirable kind ! This is at 11.30am? Surely more need to be ordered and refilled . They are loosing out on a good profit not having these available and custom.
Sara Ratcliffe
This is an excellent Costa and a fave of mine, all staff are friendly and knowledgeable, but if you get Tom you are on to a winner ;P (don't lose him, Costa!)
Tony Barker
THOMAS (Manager) YOU'RE TRULY TALENTED!Took a visit to Costa in Littlehampton, greeted by Thomas and Joseph, handing out free samples in the High Street. Went inside to Costa to order a few drinks, and the staff was very accommodating and efficient.My daughter went up to Thomas to ask for a flower garland (flower necklace) as she took a liking to the Costa staff members' garlands.Thomas went away and came back with a garland for my daughter, very thoughtful!While my family and I were dining, we observed Thomas, and he took the time to speak with other customers, getting to know them personally and bringing drinks over to them.Thomas, you have a brilliant team around you. Should you set up your own coffee shop, please let the community know as I would certainly support your business! You will go far in life, and I do hope Costa head office/senior management recognises your skills, kindness, and overall the professionalism you have kindly demonstrated to myself and to other customers today. It is a breath of fresh air to see you have a fantastic moral compass, treating others with respect, going the extra mile.I wish you all the very best.Tony
I went into Costa Coffee today and was served by a young lady called Molly. Molly was a superstar today as she was all on her own due to staff shortages but managed to stay calm and collected even though she had a queue that was nearly out the door. She smiled at every customer and was very polite too. I think Molly deserves a bonus for today due to the fact that she did at least three peoples work. I will definitely go back next time I am passing through the area.
Brilliant costa crew especially tom an d Michaela.Wheelchair accessibility: Double doors
Called in for a coffee whilst planning my next journey.Excellent service. Very friendly and efficient. Good atmosphere. I didn't purchase food, so I can't comment on that. Will visit again when in town.
Arriving to what can only be described as an unorganised, incompetent crew, after ordering 3 warm food, 2 hot drinks and 2 cake items we was fronted with an eye rolling member of staff (THEA), who then said to the barista no hot drinks! Another member of staff left to deal with a burnt hand on her own with no manager present! Only then to be corrected by us. when getting the order, The drinks were wrong the cakes were wrong, cakes were dry, coffee was under average for costa!
Nice and professional staff service for sure.
I used to get my pre-work coffee and T cake here when I lived in LA but have moved away.Happened to visit this week and wow... What a face lift! It was never bad, but looked a little tired before.Now, open aspect, new furniture, brighter decor and paint. Service is as good or better now (never bad anyway).Loved it!
Very nice staff. Very professional and helpfulKid-friendliness: ExcellentWheelchair accessibility: Good but not dog friendly
My husband and I went in for a morning hot chocolate this morning. All be it, the hight of rush hour and they were extremely busy which I appreciate. However, you had 3 girls serving/making the drinks and every new order that came through, they were bickering like teenage sisters in front of a large backed up queue of valued customers. Not only this, there was absolutely no service with a smile, no politeness from them, Georgia especially, who also appeared to be very snappy at the other 2 girls and customers. A man with not very good English, tried to pay for his coffee in small change and she refused. After a while, she took the money and every couple of minutes, shook her head and made it very clear she was unhappy. Normally, when you have a shift runner or manager in play, the staff are very different and our experience is never a problem. But today, was something else.
Love this place ...always clean and tidy...quite busy, friendly and helpful staff.
Staff very friendly and helpful very clean good service great
Restaurantji Recommends
Cups dirty, staff not helpful, not going there again.
Very good service staff who served us she was very generous ? thanks
Costa Littlehampton is clean , staff efficient and a welcoming place . The only downfall is there are no toasties etc maybe one or two of the undesirable kind ! This is at 11.30am? Surely more need to be ordered and refilled . They are loosing out on a good profit not having these available and custom.
This is an excellent Costa and a fave of mine, all staff are friendly and knowledgeable, but if you get Tom you are on to a winner ;P (don't lose him, Costa!)
THOMAS (Manager) YOU'RE TRULY TALENTED!Took a visit to Costa in Littlehampton, greeted by Thomas and Joseph, handing out free samples in the High Street. Went inside to Costa to order a few drinks, and the staff was very accommodating and efficient.My daughter went up to Thomas to ask for a flower garland (flower necklace) as she took a liking to the Costa staff members' garlands.Thomas went away and came back with a garland for my daughter, very thoughtful!While my family and I were dining, we observed Thomas, and he took the time to speak with other customers, getting to know them personally and bringing drinks over to them.Thomas, you have a brilliant team around you. Should you set up your own coffee shop, please let the community know as I would certainly support your business! You will go far in life, and I do hope Costa head office/senior management recognises your skills, kindness, and overall the professionalism you have kindly demonstrated to myself and to other customers today. It is a breath of fresh air to see you have a fantastic moral compass, treating others with respect, going the extra mile.I wish you all the very best.Tony