When you go to Costa, it should be something you look forward to. I only stopped here because my son wanted a toastie. I found the fridge bare compared to other Costa’s. The staff quite rude and a previous time they took a free drink when I asked them not to. They also over charged me on a deal they ran and when I asked about it, the manager was quite intimidating and had some assistance with this from customers who I can only call “his regulars”
moisi moisi
Service very bad and horrible
Fabian Clovis
After eight hot chocolate for me mmmm mmm.
Melly
The staff were so friendly in Costa in Goring!I took my daughter there after one of her mock exams. Great drinks/ food and great service - we will be back for sure!
rachael jackson
Rude staff, no customer service, the man making coffee was swearing and slamming things around, the girl on the till was rude and unhelpful - no Christmas / plain gift cards available after queuing for ages. The kitchen / coffee area was FILTHY! (Chose not to get myself a drink and just got the drink my client asked for)The guy shouting out the drink (wrong drink) so I said no need to be rude, he then started arguing with me saying when was I rude…. When in all seriousness had been rude and miserable the whole duration I was in the shop! So after queuing for 20minutes, I came away with the wrong drink for my client, only one of the 3 gift cards I needed, no gift receipt, no drink for myself due to how dirty it was and fuming after the lack of customer service demonstrated! Wouldn’t recommend to anyone and deffo won’t be returning!
Al G
I bought a roll with 50% off and they charged me full price. I tapped my card before realising but they claimed they had charged the reduced price and lied to me.
Claire Seller
It’s always a bit slow here, a pretty run of the mill costa but sometimes it’s nice to have a Costa coffee even if you do have to wait a while for it ?♀️
Dave Murkin
Good coffee and very polite friendly staff.
Summer99972
I like this branch as staff very friendly. Can be super busy at times due to delivery orders needing to be met, but this isn't the staff's fault. They are working as hard as they can
Glen Jones
Needs a good clean and staff to smarten up.Outside is not well kept and tables left and not cleared.
Very friendly staff always try their best. The manager was outside cleaning the pavement area which obviously shows his commitment to the job. Sam was a great member of staff who served me . All staff are lovely and helpful.Shame about the flooring which lets the team down which i guess is due to higher management.Great costa and I visit lots of different costas .
Cheryl Price
Efficient but could have done with the bar being a little cleaner...didn't affect my experience but as its open for all to see just an observation.
Josh Eaton
Staff are always really friendly, very nice coffee.
When you go to Costa, it should be something you look forward to. I only stopped here because my son wanted a toastie. I found the fridge bare compared to other Costa’s. The staff quite rude and a previous time they took a free drink when I asked them not to. They also over charged me on a deal they ran and when I asked about it, the manager was quite intimidating and had some assistance with this from customers who I can only call “his regulars”
Service very bad and horrible
After eight hot chocolate for me mmmm mmm.
The staff were so friendly in Costa in Goring!I took my daughter there after one of her mock exams. Great drinks/ food and great service - we will be back for sure!
Rude staff, no customer service, the man making coffee was swearing and slamming things around, the girl on the till was rude and unhelpful - no Christmas / plain gift cards available after queuing for ages. The kitchen / coffee area was FILTHY! (Chose not to get myself a drink and just got the drink my client asked for)The guy shouting out the drink (wrong drink) so I said no need to be rude, he then started arguing with me saying when was I rude…. When in all seriousness had been rude and miserable the whole duration I was in the shop! So after queuing for 20minutes, I came away with the wrong drink for my client, only one of the 3 gift cards I needed, no gift receipt, no drink for myself due to how dirty it was and fuming after the lack of customer service demonstrated! Wouldn’t recommend to anyone and deffo won’t be returning!
I bought a roll with 50% off and they charged me full price. I tapped my card before realising but they claimed they had charged the reduced price and lied to me.
It’s always a bit slow here, a pretty run of the mill costa but sometimes it’s nice to have a Costa coffee even if you do have to wait a while for it ?♀️
Good coffee and very polite friendly staff.
I like this branch as staff very friendly. Can be super busy at times due to delivery orders needing to be met, but this isn't the staff's fault. They are working as hard as they can
Needs a good clean and staff to smarten up.Outside is not well kept and tables left and not cleared.
Restaurantji Recommends
Very friendly staff always try their best. The manager was outside cleaning the pavement area which obviously shows his commitment to the job. Sam was a great member of staff who served me . All staff are lovely and helpful.Shame about the flooring which lets the team down which i guess is due to higher management.Great costa and I visit lots of different costas .
Efficient but could have done with the bar being a little cleaner...didn't affect my experience but as its open for all to see just an observation.
Staff are always really friendly, very nice coffee.
Great coffee. Friendly, helpful staff.
My cold drink was warm!