Emily ! What can I say… amazing customer service. Even after our fussy 5 year old said in front of Emily that she would prefer to go to Nando’s due to enjoying the gluten free mash. To which Emily’s response was we have mash here too! ?We went through the menu which was great as we struggle to eat out with our daughter who is coeliac. My daughter enjoyed her dinner and Emily made it a really enjoyable experience and put us at ease by just being herself with our daughter and just the little things like getting some colouring and including her in the conversations. 5 star experience !Thank you Emily ☺️
Niamh Miller
came in for food over the weekend, service was great and really enjoyed the garlic bread cheese, would come
tracey heaton
Just called in for coffee with friends. Very friendly and efficient service, excellent coffee too.Parking: Plenty of free car parking, located at a shopping centreWheelchair accessibility: All 1 level
Vicky A
Won't be going back. Food was poor quality and bland, obviously cooked from frozen. Mentioned to the waitress that the chips were very dry and we weren't happy with them, nothing was done about it. Service was very slow, staff seemed disinterested. Floor and tables were not clean, we saw a waitress/supervisor wiping the table crumbs onto the seats and leaving them there. The music was playing far too loud, zero atmosphere, couldn't wait to finish and leave.
sandra roberts
Lunch with my daughters it was lovely it was really special thankyou xxWheelchair accessibility: That's the only thing that I'd say is wrong very narrow not a lot of room for wheelchairs x
Kinhira Shoy
Visited here in half term and the food was great, decent price and very good service provided by the staff, despite it being very busy. Would recommend.
C SR
Stopped for some food while I was out shopping, food came really quick and was very tasty. Greeted on arrival by a lovely member of staff and was served by some other lovely members, excellent service. A lot of choices on the menu, will be back
Darcie Yates
staff are brilliant, food was good and value for money, easy dining :)
Joanna
Just felt not looked after. Outside area was closed and we didnt know. no notices people were sat there still took so. Long with service and getting the
Lee Cunnigham
Rude impolite staff and management is no better if i could give them zero stars i would!!! shocking behaviour and i will be emailing the head office to further complain about are issues!!! avoid at all costs!!!! And i’ve been going to frankie’s and bennies for the last 20 years and we’ve also held our business meetings and dinners there and will never attend or book again! one word for the staff is vile!
Would give no stars if I could, left us sat at a table waiting for 10 minutes while staff wandered past us ignoring us on their phones, its worth noting the restaurant wasnt busy at all. They were too interested in Facebook to serve us and more bothered to talk to their colleagues, gave us a very unprofessional attitude, I won't be returning.Kid-friendliness: Ignored us so not recommended
Chris Smith
Food was awful. We complained about 4 out 8 courses we had.The best part of our experience was the waiter who was pleasant & helpful.We will not return.
Chris Vincent
Went for a table today was stood waiting for 20 minutes just to get seated after been told 2 minutes when we first arrived the staff were only bothered about taking orders rather than seating waiting customers we were need up leaving after not getting seated and we felt really disappointed in the lack or customer service and professionalism it’s definitely a restaurant we won’t be returning too.
Emily ! What can I say… amazing customer service. Even after our fussy 5 year old said in front of Emily that she would prefer to go to Nando’s due to enjoying the gluten free mash. To which Emily’s response was we have mash here too! ?We went through the menu which was great as we struggle to eat out with our daughter who is coeliac. My daughter enjoyed her dinner and Emily made it a really enjoyable experience and put us at ease by just being herself with our daughter and just the little things like getting some colouring and including her in the conversations. 5 star experience !Thank you Emily ☺️
came in for food over the weekend, service was great and really enjoyed the garlic bread cheese, would come
Just called in for coffee with friends. Very friendly and efficient service, excellent coffee too.Parking: Plenty of free car parking, located at a shopping centreWheelchair accessibility: All 1 level
Won't be going back. Food was poor quality and bland, obviously cooked from frozen. Mentioned to the waitress that the chips were very dry and we weren't happy with them, nothing was done about it. Service was very slow, staff seemed disinterested. Floor and tables were not clean, we saw a waitress/supervisor wiping the table crumbs onto the seats and leaving them there. The music was playing far too loud, zero atmosphere, couldn't wait to finish and leave.
Lunch with my daughters it was lovely it was really special thankyou xxWheelchair accessibility: That's the only thing that I'd say is wrong very narrow not a lot of room for wheelchairs x
Visited here in half term and the food was great, decent price and very good service provided by the staff, despite it being very busy. Would recommend.
Stopped for some food while I was out shopping, food came really quick and was very tasty. Greeted on arrival by a lovely member of staff and was served by some other lovely members, excellent service. A lot of choices on the menu, will be back
staff are brilliant, food was good and value for money, easy dining :)
Just felt not looked after. Outside area was closed and we didnt know. no notices people were sat there still took so. Long with service and getting the
Rude impolite staff and management is no better if i could give them zero stars i would!!! shocking behaviour and i will be emailing the head office to further complain about are issues!!! avoid at all costs!!!! And i’ve been going to frankie’s and bennies for the last 20 years and we’ve also held our business meetings and dinners there and will never attend or book again! one word for the staff is vile!
Restaurantji Recommends
Would give no stars if I could, left us sat at a table waiting for 10 minutes while staff wandered past us ignoring us on their phones, its worth noting the restaurant wasnt busy at all. They were too interested in Facebook to serve us and more bothered to talk to their colleagues, gave us a very unprofessional attitude, I won't be returning.Kid-friendliness: Ignored us so not recommended
Food was awful. We complained about 4 out 8 courses we had.The best part of our experience was the waiter who was pleasant & helpful.We will not return.
Went for a table today was stood waiting for 20 minutes just to get seated after been told 2 minutes when we first arrived the staff were only bothered about taking orders rather than seating waiting customers we were need up leaving after not getting seated and we felt really disappointed in the lack or customer service and professionalism it’s definitely a restaurant we won’t be returning too.
Over priced food. Under rated descriptions.
Lunchtime