Used to eat here every time in white rose till today woman on counter was so rude and disrespectful I would never go back . She needs training or sacking horrible
Derek Booth
Today myself and my wife treated ourselves at your outlet we both have very bad mobility problems. A lovely waitress asked us polity to sit at our table she got or order and brought it to us the food was beautiful thank you very much to the waitress and all
Debbie Collings
Amazing fish and chips, but staff were just in a rush to get rid of you and looked
Akash Das
The fish and chips restaurant provided a delightful dining experience. The food was impeccably prepared, with the crispy batter of the fish complementing the tender flakiness inside. The service was attentive, enhancing the overall satisfaction, and the welcoming ambiance created a pleasant environment for enjoying a classic meal.
Chi tham
I have to say at 1st I went to this chip shop over the one at Tommy was a big mistake but i thought I'll try it out for few weeks. Reason being the curry sauce was not hot it was nearly room temperature, the chips portion I got was small as the gentleman behind fryer was about to fry more the lady at counter said there's enough and I also ask for some scraps which I never got any, there was a big tub in the oven and they didn't give me any or offer me any, as any other chip shop would ask and offer it to customers. What's good to you when you might throw it away and dont tell me you will re heat it, the amount times I ask for scraps with my fish and chips you staff said theres none but today i did see a big tub. I didn't say anything as I was expecting they was give decent portion for the hard earning money we earnt and to spend with them but what a suprise the portion was like a kids portion. I understand cost of living is high and the supplies they get can be expensive but if your prices are higher than any other chip shop surely you must give a suitable amount portion for customers, if you start reducing size then I expect the prices to remain same or cheaper than other locals. If the business is trying to save money on energy to not fry or not heating sauce properly be careful what your doing as food agency standards will shut your business for that as you are not following to the standards. Any takeaway or chip shop you buy any curry sauce it's piping hot and yours is near room temperature that's not right. I was thinking in my head why I got small portion chips and why is sauce not hot all this relates to cut cost of energy and reduce supplies to be use.All I can say is you need to give what customers pay for that's golden rule 1 to keep your customers happy and may return. Regardless if I get reply or not I will not be calling the manager and speak about this as only thing I can think what will happen is the manager will say I exaggerated and tell me to grow up, but my reply is it's not only me who's not happy with the portion its alot of customers not just me. Also if you have a minute go other chip shop and check out the amount of customers queuing for fish and chips compare to yours, its sad to say when I turn up at 5pm for my food your que and dinning was literally no where near as busy as the other chip shop at Tommy was. I have been to your shop over 3 weeks and I was at.your shop every Monday to Friday in the evening and I witnessed what I saw. Only reason I went to you because parking was not an issue. I hope my review would persuade you to make changes in your business so customers would return.
Jake
Quick service, decently priced, and the food is delicious. Competes with my favourite chippy in Portsmouth.
Ian Gibson
On delivery apps, no option for scraps, that has to be illegal in Yorkshire?
Chelsea Goodwin
*UPDATE* I have just seen your reply and I am even more appalled. You can not come back to me with some cop out statement. Your “new” staff member needs further training then and shouldn’t be allowed to speak to guests until she’s clear on what she’s saying. And I can assure you there were at least 3 other prams in the restaurant so why would she have picked us out of all these? We were given no help or advice just simply told to leave our newborn outside. It was straight rude the way we were treat and spoken too. I have posted on Facebook and all my friends and family agree. Absolutely disgusting “family restaurant” if you’re going to tell one family they aren’t allowed prams make sure the whole place is following the same rules.Absolutely disgusting service, went in today with a double pram as I have a toddler and a newborn. Was told I’d have to leave the pram outside the shop (with my baby in as she was asleep) even though there was room for the pram. I’m disgusted, you have to have a lot of courage to take two young children out of the house and been treated like that is the reason why most families stay indoors. Never will ever Be purchasing something from there again. Girl with glasses and older lady. Should be ashamed.
Avenged Moose
Absolutely amazing! I came tonight with my son and had a fantastic experience. The staff were polite and very friendly. The food was some of the best chip shop food I've ever had, and £15 to feed the 2 of us was brilliant.I want to personally thank the young girl who was cleaning up as her customer service went above and beyond. She brought our food over to us so i wouldn't have to leave my son alone to collect it, every time she was near us she came over and interacted with my son while clearing up. She made it a personal experience and made things easier for my son to enjoy.Will 100% be coming again.
Andy Tipple
I would just like to take the timeTo say fantastic foodAnd brilliant ladyThat always look after my 92 year old mother and my selfYou just have to give your selfsA pat on the backThanks againAndrew p Tipple
Halal ?? when they wipe stuff touch the haram stuff how is it not contaminated?
David H
The fish and chips are consistently good.Everything is cooked fresh to order but there's not usually a long wait.The staff are friendly.Wheelchair access is good.
Brian Whittaker
In 1 st floor food court of White Rose Shopping Centre. Toilets at opposite side of court. Plenty of parking including accessible by wheelchair. Mainly fish & chips but also does very good breakfasts Including breakfast sandwiches.
Daz G
One of the staff made an elderly lady collect her dinner from the counter from the other end of the eatery...instead of taking it to her.....the staff member walked across to tell her instead of taking it to her....very bad service absolutely no manners or respect for customers especially the elderly
David Smith
Really fresh fish with nice light batte. Very clean tables and chairs all sanitised after each customer.
Used to eat here every time in white rose till today woman on counter was so rude and disrespectful I would never go back . She needs training or sacking horrible
Today myself and my wife treated ourselves at your outlet we both have very bad mobility problems. A lovely waitress asked us polity to sit at our table she got or order and brought it to us the food was beautiful thank you very much to the waitress and all
Amazing fish and chips, but staff were just in a rush to get rid of you and looked
The fish and chips restaurant provided a delightful dining experience. The food was impeccably prepared, with the crispy batter of the fish complementing the tender flakiness inside. The service was attentive, enhancing the overall satisfaction, and the welcoming ambiance created a pleasant environment for enjoying a classic meal.
I have to say at 1st I went to this chip shop over the one at Tommy was a big mistake but i thought I'll try it out for few weeks. Reason being the curry sauce was not hot it was nearly room temperature, the chips portion I got was small as the gentleman behind fryer was about to fry more the lady at counter said there's enough and I also ask for some scraps which I never got any, there was a big tub in the oven and they didn't give me any or offer me any, as any other chip shop would ask and offer it to customers. What's good to you when you might throw it away and dont tell me you will re heat it, the amount times I ask for scraps with my fish and chips you staff said theres none but today i did see a big tub. I didn't say anything as I was expecting they was give decent portion for the hard earning money we earnt and to spend with them but what a suprise the portion was like a kids portion. I understand cost of living is high and the supplies they get can be expensive but if your prices are higher than any other chip shop surely you must give a suitable amount portion for customers, if you start reducing size then I expect the prices to remain same or cheaper than other locals. If the business is trying to save money on energy to not fry or not heating sauce properly be careful what your doing as food agency standards will shut your business for that as you are not following to the standards. Any takeaway or chip shop you buy any curry sauce it's piping hot and yours is near room temperature that's not right. I was thinking in my head why I got small portion chips and why is sauce not hot all this relates to cut cost of energy and reduce supplies to be use.All I can say is you need to give what customers pay for that's golden rule 1 to keep your customers happy and may return. Regardless if I get reply or not I will not be calling the manager and speak about this as only thing I can think what will happen is the manager will say I exaggerated and tell me to grow up, but my reply is it's not only me who's not happy with the portion its alot of customers not just me. Also if you have a minute go other chip shop and check out the amount of customers queuing for fish and chips compare to yours, its sad to say when I turn up at 5pm for my food your que and dinning was literally no where near as busy as the other chip shop at Tommy was. I have been to your shop over 3 weeks and I was at.your shop every Monday to Friday in the evening and I witnessed what I saw. Only reason I went to you because parking was not an issue. I hope my review would persuade you to make changes in your business so customers would return.
Quick service, decently priced, and the food is delicious. Competes with my favourite chippy in Portsmouth.
On delivery apps, no option for scraps, that has to be illegal in Yorkshire?
*UPDATE* I have just seen your reply and I am even more appalled. You can not come back to me with some cop out statement. Your “new” staff member needs further training then and shouldn’t be allowed to speak to guests until she’s clear on what she’s saying. And I can assure you there were at least 3 other prams in the restaurant so why would she have picked us out of all these? We were given no help or advice just simply told to leave our newborn outside. It was straight rude the way we were treat and spoken too. I have posted on Facebook and all my friends and family agree. Absolutely disgusting “family restaurant” if you’re going to tell one family they aren’t allowed prams make sure the whole place is following the same rules.Absolutely disgusting service, went in today with a double pram as I have a toddler and a newborn. Was told I’d have to leave the pram outside the shop (with my baby in as she was asleep) even though there was room for the pram. I’m disgusted, you have to have a lot of courage to take two young children out of the house and been treated like that is the reason why most families stay indoors. Never will ever Be purchasing something from there again. Girl with glasses and older lady. Should be ashamed.
Absolutely amazing! I came tonight with my son and had a fantastic experience. The staff were polite and very friendly. The food was some of the best chip shop food I've ever had, and £15 to feed the 2 of us was brilliant.I want to personally thank the young girl who was cleaning up as her customer service went above and beyond. She brought our food over to us so i wouldn't have to leave my son alone to collect it, every time she was near us she came over and interacted with my son while clearing up. She made it a personal experience and made things easier for my son to enjoy.Will 100% be coming again.
I would just like to take the timeTo say fantastic foodAnd brilliant ladyThat always look after my 92 year old mother and my selfYou just have to give your selfsA pat on the backThanks againAndrew p Tipple
Restaurantji Recommends
Halal ?? when they wipe stuff touch the haram stuff how is it not contaminated?
The fish and chips are consistently good.Everything is cooked fresh to order but there's not usually a long wait.The staff are friendly.Wheelchair access is good.
In 1 st floor food court of White Rose Shopping Centre. Toilets at opposite side of court. Plenty of parking including accessible by wheelchair. Mainly fish & chips but also does very good breakfasts Including breakfast sandwiches.
One of the staff made an elderly lady collect her dinner from the counter from the other end of the eatery...instead of taking it to her.....the staff member walked across to tell her instead of taking it to her....very bad service absolutely no manners or respect for customers especially the elderly
Really fresh fish with nice light batte. Very clean tables and chairs all sanitised after each customer.