So it’s a chain tgi Fridays, the food is what it is. Nothing wrong with it and it’s fairly priced, but won’t win awards. Decent standard grub.The service here was absolutely excellent. They have an app that the waitress was only too happy to show me how to use, with good deals in. It wasn’t working for the deal I selected but they sorted it anyway, no fuss whatsoever and it was all done before I knew there was any problem.Place was very clean and although quiet, had a brilliant atmosphere. Music on but not deafening and I was dining alone and sat in a nice quiet corner. Despite that, service was attentive and helpful, very very good.Can’t recommend enough. Would recommend/10Vegetarian options: Decent choice and some very tasty substitutionsDietary restrictions: Plenty of choice and asked about in the way in to make sureParking: Small car park, with paid options nearbyWheelchair accessibility: Step free entry and exit
Mark Johnson
It was a table for one this evening and they fulfilled my eating on my tod requirements of being quick and efficient whilst also being friendly and welcoming superbly. The minor issue with my order was sorted so quickly and effortlessly that I'd consider it a positive too.
George Key
Very expensive.
Tim Gisburn
Not cheap. Food's ok.
Sophia Emalia
Had an awful experience here in February. I spoke to to the manager via phone and was told to contact them online. We still haven't heard anything back, I know they received my messages as it said it went through. Very very poor management and food. I would advise to go elsewhere. Food was absolutely horrendous and we couldn't eat most of it, it was rock hard solid and the bits that were okay were very small in portion size. we told the manager and said we had pictures to show. We didn't want a refund just some acknowledgement and maybe an apology.
Edd Perks
I’m not sure how TGI’s is still in business. It cost me £30 for a burger and a beer which was completely un-extraordinary. Who can afford to pay those kind of prices for a basic burger? Oh, and they forgot the bacon but the nice waitress brought some out on a plate for me to self-assemble my premium burger…
Andy Conway
Average food, laughably overpriced.This was the first time I've been to TGI Friday and I'm happy to say it will be the last. £18 for a bog standard burger, for that price I'd expect a deluxe burger, not something easily outclassed by Burger King at a fraction of the price. "Loaded" fries included ONE small piece of bacon, a tiny amount of semi-melted grated cheese and a weird "sauce", for almost £7. Honeycomb cheesecake which was a soggy mess and missing the whipped cream. The only decent food was the hoisin chicken wings at £16 for a mean-sized sharer portion. The building itself (especially the toilets) are in real need of refurbishment. To be I'm baffled how this place is still open!
Adam
Very expensive. Pint and burger with fries £30. The young girl serving us was pleasant and the only positive from the experience. But all 4 of our mains arrived spread over 10mins with no real explanation of the delay from the kitchen so some people had finished their meal before I even got mine. The place was relatively quiet. Even drinks took 15-20mins to come
Ren1986
Well this place was something else, prices in this place have sky rocketted, i wouldnt advise anyone to go there anymore, a meal that was around £13 now costs £20, i checked online at deliveroo and its actually cheaper to order online, the food prices are different which i find baffeling, after finishing our food it took 30 minutes before i had to ask someone to take our plates and bill, the steak was £24 and was over done rubbery and dry, the mushroom burnt and soggy and just bad in general. Now the worst thing there is the cocktails, says 2 for 1, last time i was there it was £13 which isnt too bad, its £18 now 18! And at 2 for 1 they are saying thats £18 for 1 cocktail, talk about ripped off. Please avoid tgi's.
Renate Kurtisa
Really gone down the hill, food used to be well presented and fresh. Wouldn’t go back again tho food was dry and 0 presentation.
After waiting I had to find someone to find me a table. Had to wait for a dirty table to be cleaned when there were plenty of clean ones available. Had to wait almost 10 minutes to order. Food was average. Missing dipping sauce. Tomato sauce bottle was filthy. Requested a refill of my bottomless lemonade which never came. Card machine had a flat battery. It's like a Carry on Film without the jokes.
Leah Simpson
Start with the positives, of which there aren’t many. The person who greeted us was friendly and our waitress was polite and attentive. The cocktails were nice - although how TGI can market these as 2-4-1 when they are £18 EACH is beyond me. That’s Sports Direct levels of false marketing!We’re now £93 lighter for what I can only describe as extremely poor pub food. The sirloin steak was tough as leather, and covered with ‘seasoning’ to hide the fact that it was clearly not fresh and not cooked to our preference - it was, if I was to be generous, medium well at best when we actually asked for rare.The accompanying mushroom and tomato weren’t much more than a soggy, watery mess. The chips weren’t terrible - would’ve helped if they weren’t lukewarm, though. Our other main consisted of frozen chicken pieces doused in glazing (notice the common theme of trying to cover up poor quality food with overpowering seasoning) again accompanied by lukewarm chips.We mentioned this to Waitress, who did offer to refer us to her Manager, although we politely declined since 2 other tables in our vicinity had also complained within a 10 minute timeframe - better to cut our losses and run.If I’d have received these meals on a 2 for £20 pub offer, I’d understand and wouldn’t think much of it. The fact that this set us back nearly £100 is something else. I’m genuinley not someone to complain, I’ve worked in a service industry myself, but I’ve never seen such a poor standard for such a ridiculously high price.
Zais Linares
Went with the family for bf birthday. The area where we sat was a bit cold so i had to keep my coat on. Food took pretty long but it was delicious.Kid-friendliness: Loved the kids menu. Also I totally recommend getting the app n checking for the days the kids eat free, worth it! My Kids loved their food!Wheelchair accessibility: My youngest uses a wheelchair but i usually travel with her pram in case she falls asleep and it was a bit hard passing through the front.
Chris Ramsden
Vegan food was decent, but the prices are just mad. Very expensive. Unlikely to go back.
Caitlin Woods
We came to the restaurant this evening and had a very disappointing evening.We were one of about 10 tables in the restaurant, and we felt like we had been forgotten about the whole evening.We waited 45 minutes before our server even realised that we hadn't had our starters, to which i advised we hadn't eaten yet and to bring the starter out with the mains. Another 15 minutes went by, and eventually, our meals were brought out, along with the starters. The food portions were small (especially the FULL rack of ribs, which usually costs £30 however we are VERY glad we used our rewards as we wouldn't have been happy to pay for the amount we got! Hardly any meat & may as well have been straight from the freezer - nowhere near as good as what they used to be!).It's like the 'team' dont want to work as a team, and it was almost as if it was 'normal' for service to take as long as it did, especially seeing as it was so quiet! Our waiter wasn't very knowledgable of the Uptown/Downtown menu, and was confused when we asked about using the app (Rewards) like he hadn't heard of it before.After our experience this evening and being a customer for over 6+ years, we will probably never return to the restaurant again. We were severely disappointed.
So it’s a chain tgi Fridays, the food is what it is. Nothing wrong with it and it’s fairly priced, but won’t win awards. Decent standard grub.The service here was absolutely excellent. They have an app that the waitress was only too happy to show me how to use, with good deals in. It wasn’t working for the deal I selected but they sorted it anyway, no fuss whatsoever and it was all done before I knew there was any problem.Place was very clean and although quiet, had a brilliant atmosphere. Music on but not deafening and I was dining alone and sat in a nice quiet corner. Despite that, service was attentive and helpful, very very good.Can’t recommend enough. Would recommend/10Vegetarian options: Decent choice and some very tasty substitutionsDietary restrictions: Plenty of choice and asked about in the way in to make sureParking: Small car park, with paid options nearbyWheelchair accessibility: Step free entry and exit
It was a table for one this evening and they fulfilled my eating on my tod requirements of being quick and efficient whilst also being friendly and welcoming superbly. The minor issue with my order was sorted so quickly and effortlessly that I'd consider it a positive too.
Very expensive.
Not cheap. Food's ok.
Had an awful experience here in February. I spoke to to the manager via phone and was told to contact them online. We still haven't heard anything back, I know they received my messages as it said it went through. Very very poor management and food. I would advise to go elsewhere. Food was absolutely horrendous and we couldn't eat most of it, it was rock hard solid and the bits that were okay were very small in portion size. we told the manager and said we had pictures to show. We didn't want a refund just some acknowledgement and maybe an apology.
I’m not sure how TGI’s is still in business. It cost me £30 for a burger and a beer which was completely un-extraordinary. Who can afford to pay those kind of prices for a basic burger? Oh, and they forgot the bacon but the nice waitress brought some out on a plate for me to self-assemble my premium burger…
Average food, laughably overpriced.This was the first time I've been to TGI Friday and I'm happy to say it will be the last. £18 for a bog standard burger, for that price I'd expect a deluxe burger, not something easily outclassed by Burger King at a fraction of the price. "Loaded" fries included ONE small piece of bacon, a tiny amount of semi-melted grated cheese and a weird "sauce", for almost £7. Honeycomb cheesecake which was a soggy mess and missing the whipped cream. The only decent food was the hoisin chicken wings at £16 for a mean-sized sharer portion. The building itself (especially the toilets) are in real need of refurbishment. To be I'm baffled how this place is still open!
Very expensive. Pint and burger with fries £30. The young girl serving us was pleasant and the only positive from the experience. But all 4 of our mains arrived spread over 10mins with no real explanation of the delay from the kitchen so some people had finished their meal before I even got mine. The place was relatively quiet. Even drinks took 15-20mins to come
Well this place was something else, prices in this place have sky rocketted, i wouldnt advise anyone to go there anymore, a meal that was around £13 now costs £20, i checked online at deliveroo and its actually cheaper to order online, the food prices are different which i find baffeling, after finishing our food it took 30 minutes before i had to ask someone to take our plates and bill, the steak was £24 and was over done rubbery and dry, the mushroom burnt and soggy and just bad in general. Now the worst thing there is the cocktails, says 2 for 1, last time i was there it was £13 which isnt too bad, its £18 now 18! And at 2 for 1 they are saying thats £18 for 1 cocktail, talk about ripped off. Please avoid tgi's.
Really gone down the hill, food used to be well presented and fresh. Wouldn’t go back again tho food was dry and 0 presentation.
Restaurantji Recommends
After waiting I had to find someone to find me a table. Had to wait for a dirty table to be cleaned when there were plenty of clean ones available. Had to wait almost 10 minutes to order. Food was average. Missing dipping sauce. Tomato sauce bottle was filthy. Requested a refill of my bottomless lemonade which never came. Card machine had a flat battery. It's like a Carry on Film without the jokes.
Start with the positives, of which there aren’t many. The person who greeted us was friendly and our waitress was polite and attentive. The cocktails were nice - although how TGI can market these as 2-4-1 when they are £18 EACH is beyond me. That’s Sports Direct levels of false marketing!We’re now £93 lighter for what I can only describe as extremely poor pub food. The sirloin steak was tough as leather, and covered with ‘seasoning’ to hide the fact that it was clearly not fresh and not cooked to our preference - it was, if I was to be generous, medium well at best when we actually asked for rare.The accompanying mushroom and tomato weren’t much more than a soggy, watery mess. The chips weren’t terrible - would’ve helped if they weren’t lukewarm, though. Our other main consisted of frozen chicken pieces doused in glazing (notice the common theme of trying to cover up poor quality food with overpowering seasoning) again accompanied by lukewarm chips.We mentioned this to Waitress, who did offer to refer us to her Manager, although we politely declined since 2 other tables in our vicinity had also complained within a 10 minute timeframe - better to cut our losses and run.If I’d have received these meals on a 2 for £20 pub offer, I’d understand and wouldn’t think much of it. The fact that this set us back nearly £100 is something else. I’m genuinley not someone to complain, I’ve worked in a service industry myself, but I’ve never seen such a poor standard for such a ridiculously high price.
Went with the family for bf birthday. The area where we sat was a bit cold so i had to keep my coat on. Food took pretty long but it was delicious.Kid-friendliness: Loved the kids menu. Also I totally recommend getting the app n checking for the days the kids eat free, worth it! My Kids loved their food!Wheelchair accessibility: My youngest uses a wheelchair but i usually travel with her pram in case she falls asleep and it was a bit hard passing through the front.
Vegan food was decent, but the prices are just mad. Very expensive. Unlikely to go back.
We came to the restaurant this evening and had a very disappointing evening.We were one of about 10 tables in the restaurant, and we felt like we had been forgotten about the whole evening.We waited 45 minutes before our server even realised that we hadn't had our starters, to which i advised we hadn't eaten yet and to bring the starter out with the mains. Another 15 minutes went by, and eventually, our meals were brought out, along with the starters. The food portions were small (especially the FULL rack of ribs, which usually costs £30 however we are VERY glad we used our rewards as we wouldn't have been happy to pay for the amount we got! Hardly any meat & may as well have been straight from the freezer - nowhere near as good as what they used to be!).It's like the 'team' dont want to work as a team, and it was almost as if it was 'normal' for service to take as long as it did, especially seeing as it was so quiet! Our waiter wasn't very knowledgable of the Uptown/Downtown menu, and was confused when we asked about using the app (Rewards) like he hadn't heard of it before.After our experience this evening and being a customer for over 6+ years, we will probably never return to the restaurant again. We were severely disappointed.