Staff were nice the food however was dire. The pizza was so tough it could have been used as a deadly weapon. my chicken dish was a small portion slimy slithers of chicken covered in a bland tomato sauce. Wont be going
Lewis Waite
Good place to have food overall brilliant great service from Ellie who was polite and kind and showed great customer service will definitely be
trudyb317
Poor service, when we paid their was no card payment receipt and the waitress said it's okay it's been approved, no receipt provided of card payment. Extremely poor all round.
Sophie
There is a million better places to go in Leeds! Its over priced and over rated.The server we got was soo bad. Besides sitting us down and taking drinks once he never came back. Not ever. Even to bring the bill! We had to grab a person, not serving our area, walking passed just to take our order.Food came out and plates weren't cleared. So the main came and our taboe was full. Was never asked how it was to mention issues. Didnt come back for more drinks. We only saw the young boy who clears tables.The price of the food which is either really good or really bad (no consistency) is far too high for what it is.The manager actually came and spoke to us at the end and gave us a discount, which was appreciated, but I'd still rather of gone and spent my money literally anywhere else!Starters:Garlic bomb - was delicious. Really sweet and savoury. StunningCreamy mushrooms- vile. Had burnt had bread. Parts were warm and parts stone cold. Just sloppy cold mushrooms.Main:Salami pizza- not good at all. It was wet and soggy in parts.Carbonara- was incredible. Really creamy and deliciousThe food was very inconsistent on what was nice and what wasnt. StrangeParking: Q-Park available in the light, charges apply though
tiger077
Visited here last week I had 150 points in my Zizzi rewards but it was impossible to get into it. The waiter tried but failed. He was very good about it though and allowed a free main and desert which the points would have covered. The fact that this is only marked a 2 though is that my daughter asked for pepper for her main which was duly brought, she put it all over her meal only to find the pepper container was filled with salt! Obviously we complained and they said the mistake was because the s and p letters on the tops of the containers sometimes came off and then were replaced wrongly. They offered to remake the dish but we were a bit short of time so she scraped most of the salt off which made the food look very unappetising. Obviously we weren't charged for this dish either so while it was an inexpensive meal all round the whole experience was really poor. Very dissapointed.
Michelle Dilley
The Mother’s Day menu on Mother’s Day is unavailable with the majority of items out of stock, they wouldn’t replace the menu with alternatives as a lot of the main menus was also out of stock. The waitress was rude and the assistant manager a waste of space. Complaints and suggestions were not taken on board. Had to explain our disappointment several times and not one person attempted to do anything to resolve the issues just waited until the end of the poor excuse of a meal and said we’ve knocked 50% off and shrugged. We have dined at Zizzis many time before and never had this experience I’m unsure if it’s local to this specific restaurant but we will not be returning.
Sophie Keebles
Small portion lasagna and expensive, Scruffy waiter tripped over a bin in the corridor managing to kick it right to the side of our table and just left it there, so he could take a customers order. ( I wish I had took a photo) He then came to us an took order and he went to leave , he just ignored the bin that was right there, I had to call him back and say “ would you take the bin away please”waited 25 minutes for drinks to arrive, 5 minutes after the food. He put the food down and said “ don’t worry I haven’t forgot your drinks haha”
Mark Ellis
Great meal in a central location. Delivery of meals prompt and service very
Mariana Almeida
The food was amazing and the costumer service even better. We were served by Gisela and her costumer service was exceptional, very attentive and helpful. Will definitely
Sergio Ferreira
Apart from having the best food at this restaurant it had the best customer service from Gisela, very attentive and helpful it was a 5 star service!!
The food was amazing one of the best meals I ever had great chef !! Probably the best customer service I could ask for from the amazing Gisela, very attentive and helpful!! Will definitely come back
Mariana A
The food was amazing and the environment too! Gisela serve us and she was very attentive and helpful, it was a 5 star service from her! Will definitely come back
Chloe
Lovely
Phil B
Excellent customer service from Ella and Nick. Polite, very friendly, helpful and unobtrusive. From entering to leaving it was a very positive experience. Our pizzas were delicious. Will certainly return when back in Leeds.
Staff were nice the food however was dire. The pizza was so tough it could have been used as a deadly weapon. my chicken dish was a small portion slimy slithers of chicken covered in a bland tomato sauce. Wont be going
Good place to have food overall brilliant great service from Ellie who was polite and kind and showed great customer service will definitely be
Poor service, when we paid their was no card payment receipt and the waitress said it's okay it's been approved, no receipt provided of card payment. Extremely poor all round.
There is a million better places to go in Leeds! Its over priced and over rated.The server we got was soo bad. Besides sitting us down and taking drinks once he never came back. Not ever. Even to bring the bill! We had to grab a person, not serving our area, walking passed just to take our order.Food came out and plates weren't cleared. So the main came and our taboe was full. Was never asked how it was to mention issues. Didnt come back for more drinks. We only saw the young boy who clears tables.The price of the food which is either really good or really bad (no consistency) is far too high for what it is.The manager actually came and spoke to us at the end and gave us a discount, which was appreciated, but I'd still rather of gone and spent my money literally anywhere else!Starters:Garlic bomb - was delicious. Really sweet and savoury. StunningCreamy mushrooms- vile. Had burnt had bread. Parts were warm and parts stone cold. Just sloppy cold mushrooms.Main:Salami pizza- not good at all. It was wet and soggy in parts.Carbonara- was incredible. Really creamy and deliciousThe food was very inconsistent on what was nice and what wasnt. StrangeParking: Q-Park available in the light, charges apply though
Visited here last week I had 150 points in my Zizzi rewards but it was impossible to get into it. The waiter tried but failed. He was very good about it though and allowed a free main and desert which the points would have covered. The fact that this is only marked a 2 though is that my daughter asked for pepper for her main which was duly brought, she put it all over her meal only to find the pepper container was filled with salt! Obviously we complained and they said the mistake was because the s and p letters on the tops of the containers sometimes came off and then were replaced wrongly. They offered to remake the dish but we were a bit short of time so she scraped most of the salt off which made the food look very unappetising. Obviously we weren't charged for this dish either so while it was an inexpensive meal all round the whole experience was really poor. Very dissapointed.
The Mother’s Day menu on Mother’s Day is unavailable with the majority of items out of stock, they wouldn’t replace the menu with alternatives as a lot of the main menus was also out of stock. The waitress was rude and the assistant manager a waste of space. Complaints and suggestions were not taken on board. Had to explain our disappointment several times and not one person attempted to do anything to resolve the issues just waited until the end of the poor excuse of a meal and said we’ve knocked 50% off and shrugged. We have dined at Zizzis many time before and never had this experience I’m unsure if it’s local to this specific restaurant but we will not be returning.
Small portion lasagna and expensive, Scruffy waiter tripped over a bin in the corridor managing to kick it right to the side of our table and just left it there, so he could take a customers order. ( I wish I had took a photo) He then came to us an took order and he went to leave , he just ignored the bin that was right there, I had to call him back and say “ would you take the bin away please”waited 25 minutes for drinks to arrive, 5 minutes after the food. He put the food down and said “ don’t worry I haven’t forgot your drinks haha”
Great meal in a central location. Delivery of meals prompt and service very
The food was amazing and the costumer service even better. We were served by Gisela and her costumer service was exceptional, very attentive and helpful. Will definitely
Apart from having the best food at this restaurant it had the best customer service from Gisela, very attentive and helpful it was a 5 star service!!
Restaurantji Recommends
Absolutely Perfect
The food was amazing one of the best meals I ever had great chef !! Probably the best customer service I could ask for from the amazing Gisela, very attentive and helpful!! Will definitely come back
The food was amazing and the environment too! Gisela serve us and she was very attentive and helpful, it was a 5 star service from her! Will definitely come back
Lovely
Excellent customer service from Ella and Nick. Polite, very friendly, helpful and unobtrusive. From entering to leaving it was a very positive experience. Our pizzas were delicious. Will certainly return when back in Leeds.