Dragon City

31 Westgate, Otley
01943 850585

Recent Reviews

Jack Pike

Really fresh taste. Each dish had distinct flavour. Best chicken balls I’ve ever had, they are crispy and the chicken moist but not fatty. Everything tasted clean and satisfying.

R B

Crispy beef had no beef ?? wasnt good at all. Curry was okay. No peppers etc in salt & pepper.

Sam Gate

First time ordering tonight. Good flavour and great portions. Will be back!

Amanda Ridding

Been ordering from here for a while and quite often it's delivered late if ordering over the weekend which is to be expected I suppose during those busier days. This last weekend we ordered and the food arrived 40 minutes later than it suggested on their website. We realised immediately that not all food was there so ran outside to tell the driver who rang the owner for us and said he would be back with the missing food which we said was a portion of noodles and the chicken skewers from the starter. Around 40 minutes later again the delivery arrived and we were given our main dish but without the noodles and missing starter items. The delivery driver suggested calling ourselves so we did. The person answering the phone just kept saying they didn't know what to do as the owner wouldn't deliver the missing items to us and then suggested we pick it up ourselves. I said that was fine but seemed a bit unfair considering they charge £5 delivery which is expensive as it is. They agreed to give us the £5 back and I was trying to check they were aware it was just noodles and part of the starter but the owner kept repeating our main dish saying they would cook another. I kept saying we didn't need that just the missing items. In my mind we were trying to save them making extra but they just kept getting more annoyed and rude on the phone, and then they hung up. We headed over to collect what was missing and they had again made us the main dish, we at least had the noodles but had no replacement for our starter. We were so hungry at that point and realising after 2 hours of trying to get our order we may as well cut our losses and head home. Really disappointed with the rude attitude, even if it is busy you need to have better customer service. Giving it 2 stars purely because their food is generally good (when you get what you order) and the delivery driver was very helpful and polite.

victoria hannam

Top notch food just what was needed after an 8 hour

Nigel P

Food gone downhill, very poor quality now. Beware the different prices, dont order online - its a rip off

Marie Cousins

Friendly and fast service. Cater for vegetarians unlike most chinese takeaways and very tastyVegetarian options: Mock chicken, duck and tofu!

AmyRW1993

Ordered last week, delivery was an hour and a half. They forgot the egg fried rice side that went with my dish, when I called they said they wouldn't deliver it as they were too busy. After a phone argument they agreed to deliver the rice in 20 mins, the driver turned up after 45 minutes which then meant my whole meal was cold. Gave them the benefit of the doubt and ordered again this week, paid £3.80 for 2x pancake rolls as per the menu, they only sent 1. When I called, the man on phone said you only get 1 now then hung up the phone. This is not a cheap takeaway, but even more annoying when you don't receive the dishes or full items you have paid for. We have been a customer of this place for many years, however the recent disgusting customer service means we will no longer be returning.

Johnny Northerner

Visited for the first time last night. Chips are the least greasy I think I have ever seen and the Thai green curry is beautiful! I will be back.

joncX652AP

The food was Cold and under portions half portions of chips all containers was half full DO NOT COME HERE IF YOUR HUNGRY YOU WILL NOT BE SATISFIED when I contacted restaurant they got very rude and would not refund AVOID THIS CHINEESE RESTAURANT we spent £20 for two people and was still hungry and re ordered somewhere else Avoid these scammers

Jody Booth

We placed a big order from them and despite ordering lots for our group, including any pancakes, we were very disappointed.

Ollie Thompson

One of the better Chinese takeaways in the Otley area. Food is pretty decent and quite reasonable.

Emily Bielby

Food always full of flavor and loads to choose from - customer service 10/10

email849

Zero stars would be given to management if available. Part of order missing and no compensatory offerings when returning to collect them. Special curry dishes contain a total of two prawns and a whole lot of mushroom. The special chow mein is disgusting, all grease, no veggies and again two prawns. Would not visit this hovel again

Paul Warburton

Friendly & efficient. Food was absolutely average & I'm being generous. However this was reflected in the very reasonable price. Perfect for some people but my personal preference is to pay more for better quality.You get what you pay for, right?

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