don't get the chicken balls, you'll be surprised by a breaded chicken nugget instead of chicken breast. very cheap, everything else was just okay. i feel ripped off still. delivery took AGES.the lad on the phone was lovely though.
Peter Billington
Food is great and always on time. Staff are super friendly!
Passenger00255391953
Really disappointed with WOK A WAY. After waiting over 2 hrs for our order my husband phoned to see if it was on its way to be told they hadn't started making it yet, as they were busy. Member of staff said they would cook it now and if my husband picked the order up instead of waiting for delivery he would knock £8 off. My husband went to pick it up and not all of the order was there, they had run out of food. We had ordered at 6pm. With further discount the takeaway was brought home. Unfortunately the quality of food was the worst we've ever had from a Chinese. We threw most of it away and wished we had just cancelled the order. Complete waste of time and money.
whatnohair
I must express my disappointment with the delivery service, which arrived 90 minutes late. To put it into perspective, I could have easily strolled into town, enjoyed a leisurely evening meal, and returned home before this company managed to deliver. When the delivery finally arrived, I was told, "We are busy." While I understand that businesses can get overwhelmed, I was not informed beforehand about their busy schedule. After working a full day and feeling rather hungry, this excuse did not sit well with me. If a company is hectic, they may consider temporarily halting new orders. However, I must admit that despite the delay, the food itself was fantastic. Nevertheless, I remain pretty dissatisfied with the level of customer service provided. To add insult to injury, I was informed that I could receive a quicker delivery on my next order. This does not leave me with a great impression. Improve your customer service, please
Cmackenzie3476
Cold food when delivered and tiny portions. Terrible customer service when called to register complaint. Had to reheat food once delivered and despite paying a delivery fee and ordering 2 hours in advance it was late by almost half an hour
Kitchen Witch
Was unsure cos of some of the unfair reviews but friends highly recommended it, we wasn't disappointed whatsoever! It was delicious, the portions where huge and was delivered in 20mins, tip to anybody who dislikes long waiting times when its busy, remember when you have to wait for food it means A: it's been freshly cooked, and B: they're very busy, which tells you the food must be good! Will definitely be ordering again in the future ?
Simon Rice
The meal tonight was excellent, will be ordering again soon
Leon Das
The flavours were fine, not too greasy or just full of salt. Salt and pepper chicken nuggets were the only option for a salt and pepper chicken dish and were not very tasty or spicy. Some of the ribs were tough and chewy, couldn’t eat some of them. The chow mein wasn’t what I would expect in that type of dish.
Peter Dev
Just had soup and mixed starters. Superb!!!
Bobby Joe Walker
Fab place friendly staff and spot on food especially there sweet and sour ?
Just eaten takeaway from here ordered on jist eat. The crispy chilli beef was chewy the ribs like sponges full of grease. Honestly this was super expensive and not worth the price. The fried rice was bland like a packet rice.
Steve Simpson
Ordered yesterday £30 worth of food and it definitely was the worst Chinese I have ever had they forgot part of order so rest was cold I ordered a mix curry it came with bean sprouts green beens so they changed it when I got the next one it was like slop with hardly no meat ? and cold .definitely would not be recommending or ordering here again .If I could put a below 0 I would discussed.
Tina Lawrence
Friendly and helpful staff who are very attentive to my dietary needs. Such lovely food. My favourite takeaway! Thank you ?
Julie Cecere
This was the worst food I’ve eaten in a long time . I definitely won’t be getting any food from here again . The starter ribs were inedible … fatty ,cold and generally disgusting . The special fried rice was terrible . Overcooked rice and prawns that looked uncooked .Parking: Outside the shop
Rebecca Hill
If I could rate 0 stars I would.The food was over an hour late. The takeaway were not answering the phone or communicating over the Uber eats app, so we had no idea whether it was actually going to show up.The delivery man was incredibly rude, argumentative and unprofessional.If you are ‘overwhelmed’ and can’t handle the volume of orders, why not stop taking orders for a short while on the app?The chicken satay was chewy. The deep fried chicken in OK sauce consisted of soft cubes- not at all how it was advertised. Not worth the wait that’s for sure!Will not be ordering from here again.
don't get the chicken balls, you'll be surprised by a breaded chicken nugget instead of chicken breast. very cheap, everything else was just okay. i feel ripped off still. delivery took AGES.the lad on the phone was lovely though.
Food is great and always on time. Staff are super friendly!
Really disappointed with WOK A WAY. After waiting over 2 hrs for our order my husband phoned to see if it was on its way to be told they hadn't started making it yet, as they were busy. Member of staff said they would cook it now and if my husband picked the order up instead of waiting for delivery he would knock £8 off. My husband went to pick it up and not all of the order was there, they had run out of food. We had ordered at 6pm. With further discount the takeaway was brought home. Unfortunately the quality of food was the worst we've ever had from a Chinese. We threw most of it away and wished we had just cancelled the order. Complete waste of time and money.
I must express my disappointment with the delivery service, which arrived 90 minutes late. To put it into perspective, I could have easily strolled into town, enjoyed a leisurely evening meal, and returned home before this company managed to deliver. When the delivery finally arrived, I was told, "We are busy." While I understand that businesses can get overwhelmed, I was not informed beforehand about their busy schedule. After working a full day and feeling rather hungry, this excuse did not sit well with me. If a company is hectic, they may consider temporarily halting new orders. However, I must admit that despite the delay, the food itself was fantastic. Nevertheless, I remain pretty dissatisfied with the level of customer service provided. To add insult to injury, I was informed that I could receive a quicker delivery on my next order. This does not leave me with a great impression. Improve your customer service, please
Cold food when delivered and tiny portions. Terrible customer service when called to register complaint. Had to reheat food once delivered and despite paying a delivery fee and ordering 2 hours in advance it was late by almost half an hour
Was unsure cos of some of the unfair reviews but friends highly recommended it, we wasn't disappointed whatsoever! It was delicious, the portions where huge and was delivered in 20mins, tip to anybody who dislikes long waiting times when its busy, remember when you have to wait for food it means A: it's been freshly cooked, and B: they're very busy, which tells you the food must be good! Will definitely be ordering again in the future ?
The meal tonight was excellent, will be ordering again soon
The flavours were fine, not too greasy or just full of salt. Salt and pepper chicken nuggets were the only option for a salt and pepper chicken dish and were not very tasty or spicy. Some of the ribs were tough and chewy, couldn’t eat some of them. The chow mein wasn’t what I would expect in that type of dish.
Just had soup and mixed starters. Superb!!!
Fab place friendly staff and spot on food especially there sweet and sour ?
Restaurantji Recommends
Just eaten takeaway from here ordered on jist eat. The crispy chilli beef was chewy the ribs like sponges full of grease. Honestly this was super expensive and not worth the price. The fried rice was bland like a packet rice.
Ordered yesterday £30 worth of food and it definitely was the worst Chinese I have ever had they forgot part of order so rest was cold I ordered a mix curry it came with bean sprouts green beens so they changed it when I got the next one it was like slop with hardly no meat ? and cold .definitely would not be recommending or ordering here again .If I could put a below 0 I would discussed.
Friendly and helpful staff who are very attentive to my dietary needs. Such lovely food. My favourite takeaway! Thank you ?
This was the worst food I’ve eaten in a long time . I definitely won’t be getting any food from here again . The starter ribs were inedible … fatty ,cold and generally disgusting . The special fried rice was terrible . Overcooked rice and prawns that looked uncooked .Parking: Outside the shop
If I could rate 0 stars I would.The food was over an hour late. The takeaway were not answering the phone or communicating over the Uber eats app, so we had no idea whether it was actually going to show up.The delivery man was incredibly rude, argumentative and unprofessional.If you are ‘overwhelmed’ and can’t handle the volume of orders, why not stop taking orders for a short while on the app?The chicken satay was chewy. The deep fried chicken in OK sauce consisted of soft cubes- not at all how it was advertised. Not worth the wait that’s for sure!Will not be ordering from here again.