Came with my 3 year old for the 'Easter Egg Hunt'. Both Sam and Andrew were very friendly and welcoming. Stayed for brunch and it was delicious, will be returning!
Maddie Nelson-Nield
The dirty burgers were incredibly dry, when I say dry, it was the meat, so bland and over cooked. The burger bun was lathered in burger sauce which is not in the description on the menu. The chips were cold, and the onions rings were obviously the scraps leftover.The prices do NOT match the quality of food, why charge so much for less than average food. The wait time for the food is ridiculous, at one stage no tables were getting their meals.Nobody came back to check on the meals which is where feedback would have been given.Wish we listened to the reviews and gone elsewhere. The manager tried to rectify the complaint but unfortunately we just wanted a nice meal out, and we’d much prefer to spend £100 and have a great time than £40 and not enjoy anything other than the company.
Heather Doughty
Had a lovely visit at the castle, the new manager was very welcoming, warm and friendly. Me and my partner are not from the area and she made us feel very at home. She made come great food recommendations which were delicious. Will 100% visit again and will send any friends and family there way.
Aaron Morris
Amazing food and service!
Katherine Nicholson
We, a party of 4, arrived for a 6pm dinner on a Thursday. The place was almost completely dead. It took 15 minutes after being seated for anyone to take our drink orders. It was another 30 before someone took our starter orders.We had been seated for AN HOUR AND A HALF before we had even received our starters! Our mains arrived roughly 10 minutes after we finished our starters, and they were disappointing, to say the least.The aubergine lasagna was pitifully small. There was no side offered with it, and so the person that ate it was finished with her meal an entire 10 minutes before everyone else.The pub was also out of several main ingredients, including prawns. The seafood linguine was bland; it was like there was not any sauce at all.The steak pie (which was the replacement offered after they ran out of the chicken pie) had a pastry that was too thick and over-baked; it caused the person’s knife to crash into his plate when he tried to cut it due to the amount of force he had to use to try and cut it.The sea bass was fine; not great, but it at least had a decent portion size.Our server(?) did not seem to care about how long it had taken us. He did not offer an apology or explanation over our, again, hour and a half long wait, until we explicitly mentioned that we were unhappy. He also did not seem to care that we had grievances at all. He was quick to shift blame, saying that it was because a server hadn’t shown for her shift, the cooks were being slow that night, or the new menu needed improving.When we had finished our meals, he asked us how it was. We responded honestly. He gave a (to us) half-hearted attempt at an apology, and then asked if we wanted desserts (which we would be paying for). We said no. He then asked if we were sure, because they were really good. We again said no. He started walking off, and then asked if we wanted after-dinner coffees.We again declined. We have no clue why he was so pushy about this, but it was unnerving. He did comp the steak pie, stating a few times that it was because we shouldn’t pay for a meal that we didn’t enjoy; if that’s the case, then perhaps the entire experience should have been comped.We saw at least one other table leave because they had to wait so long to be served. We almost left too, but we kept hoping that the pace would pick up and we’d be served at any minute.We have no clue what exactly happened tonight. The Castle seems to be on the decline, with service being poorer and slower every time we go there. The slowness was the worst part of all - if that was really caused by a single server not showing, then you *really* need to hire more help, because this sort of thing is going to kill your business, in our opinions.
Robert Moore
Nice pub
Anne Morgan
Having read previous reviews I am reluctant to submit another as I am not convinced they have any impact on your performance.It was some 30 minutes before we received a drink at the table —it seems nobody was in charge to make sure your customers were being looked after.Many dishes were not available.My Crispy Duck was spare on duck —half were seriously under cooked and fatty and therefore discarded. The dish was presented on an oversized portion of noodle salad and quite tasteless.My wife’s meal of fish and chips was served on a plate that was too small and the skin was still on the fish.Wine prices are seriously inflated— at £ 10 plus for a glass of Sauvignon is well in excess of a Good NZ bottle .
Richard Derrick
Absolutely shocking! I will add a more detailed review tomorrow.The General Manager should hang his head in shame though.EDIT: I have followed up with an email to the GM.
Lewis Robinson
Service was very slow, we were here for over 2 hours for a main course and dessert; server not very attentive otherwise we would have spent a lot more money. Main course options were missing lots from the menu and there were only 3 dessert options available.
Janet Fitzpatrick
Food is beautiful and staff was very nice and helpful josh and Tracy really
Poor, booked 7.3opm meal 8pm Beef and fish meals unavailable very disappointed Chicken very dry and Yorkshire puddings unable to put a knife through Dessert waited 30 minutes to be served although not many people left in restuarant, my wife was treated by my son and daughter in law for mother's day and we did not find it upto your usual standards for the price we paid !
kelly clarkson
An early mother's day outing. The food was by far the best we've had in a long time. The overall time we where there was worth every penny, the food was lovely and the staff were lovely even though it was very busy.
ANN ZEMLIK
Great food and surroundings and friendly staff.Could do to be a touch quicker between courses , but that’s being hyper critical. Thoroughly enjoyed the experience.
Nicola Haw
More negatives than positives .Cold food ,dry meat and small portions won't be going back however staff were very professional .I paid 17.95 for a one course Sunday lunch chicken roast which came with two chicken legs , the waiter brought me a chicken breast when asked about this.The vegetables were cold and the green veg was brought to the table much later at 5 minutes later than the main and not very well presented.I would have expected a hot dinner at least for that price .We went at 6pm Sunday was this the reason for cold food ????Other guests had small portion sizes .The chicken breast was extremely dry and contained bones.The cost of desserts was nearly £9.95 overpriced again.Please don't waste your money .The ambience of the place was good with open fires and great decor, but unfortunately they weren't lit, central heating was on so it was warm enough.I didn't hand my plate back for warming as last time it happened it was several minutes before my plate returned and I didn't want to eat alone.Cold food ,dry meat and small portions won't be going back.When I mentioned my cold dinner on payment ,the waiter said you should have said at the time I can't knock anything of the bill as it was not mentioned at the time.Please save your money guys .....food cold and inadequate.
Neil Fozzard
Called in for a pint the other week, atmosphere was excellent, open fires and that wonderful smell, the food I sneaked a peak at looked very good. A week later we are back. Bar staff friendly and knowledgeable. I'm not one for menus, so starter and main chef's choice. Goat's cheese starter, lovely presentation with a fantastic flavour combination (salty then sweet). Main course belly pork on a sliced potato base with a side of greens, cooked to perfection, crispy skin to belly pork and fat rendered down to melt in the mouth, potatoes held shape and not mushy. Partner decided on classic fish and chips with minted mushy peas, batter not as crispy as a chip shop (but they have industrial sized fryers), fish was perfect and good quality, chips (twice cooked) crispy outside and fluffy on the inside. If I could pick any fault it would be the minted peas, couldn't taste the mint, tasted like a completely different herb. I like a chef that will have a drink off me and chef definitely earned a pint ? highly recommended and we'll definitely be back.
Came with my 3 year old for the 'Easter Egg Hunt'. Both Sam and Andrew were very friendly and welcoming. Stayed for brunch and it was delicious, will be returning!
The dirty burgers were incredibly dry, when I say dry, it was the meat, so bland and over cooked. The burger bun was lathered in burger sauce which is not in the description on the menu. The chips were cold, and the onions rings were obviously the scraps leftover.The prices do NOT match the quality of food, why charge so much for less than average food. The wait time for the food is ridiculous, at one stage no tables were getting their meals.Nobody came back to check on the meals which is where feedback would have been given.Wish we listened to the reviews and gone elsewhere. The manager tried to rectify the complaint but unfortunately we just wanted a nice meal out, and we’d much prefer to spend £100 and have a great time than £40 and not enjoy anything other than the company.
Had a lovely visit at the castle, the new manager was very welcoming, warm and friendly. Me and my partner are not from the area and she made us feel very at home. She made come great food recommendations which were delicious. Will 100% visit again and will send any friends and family there way.
Amazing food and service!
We, a party of 4, arrived for a 6pm dinner on a Thursday. The place was almost completely dead. It took 15 minutes after being seated for anyone to take our drink orders. It was another 30 before someone took our starter orders.We had been seated for AN HOUR AND A HALF before we had even received our starters! Our mains arrived roughly 10 minutes after we finished our starters, and they were disappointing, to say the least.The aubergine lasagna was pitifully small. There was no side offered with it, and so the person that ate it was finished with her meal an entire 10 minutes before everyone else.The pub was also out of several main ingredients, including prawns. The seafood linguine was bland; it was like there was not any sauce at all.The steak pie (which was the replacement offered after they ran out of the chicken pie) had a pastry that was too thick and over-baked; it caused the person’s knife to crash into his plate when he tried to cut it due to the amount of force he had to use to try and cut it.The sea bass was fine; not great, but it at least had a decent portion size.Our server(?) did not seem to care about how long it had taken us. He did not offer an apology or explanation over our, again, hour and a half long wait, until we explicitly mentioned that we were unhappy. He also did not seem to care that we had grievances at all. He was quick to shift blame, saying that it was because a server hadn’t shown for her shift, the cooks were being slow that night, or the new menu needed improving.When we had finished our meals, he asked us how it was. We responded honestly. He gave a (to us) half-hearted attempt at an apology, and then asked if we wanted desserts (which we would be paying for). We said no. He then asked if we were sure, because they were really good. We again said no. He started walking off, and then asked if we wanted after-dinner coffees.We again declined. We have no clue why he was so pushy about this, but it was unnerving. He did comp the steak pie, stating a few times that it was because we shouldn’t pay for a meal that we didn’t enjoy; if that’s the case, then perhaps the entire experience should have been comped.We saw at least one other table leave because they had to wait so long to be served. We almost left too, but we kept hoping that the pace would pick up and we’d be served at any minute.We have no clue what exactly happened tonight. The Castle seems to be on the decline, with service being poorer and slower every time we go there. The slowness was the worst part of all - if that was really caused by a single server not showing, then you *really* need to hire more help, because this sort of thing is going to kill your business, in our opinions.
Nice pub
Having read previous reviews I am reluctant to submit another as I am not convinced they have any impact on your performance.It was some 30 minutes before we received a drink at the table —it seems nobody was in charge to make sure your customers were being looked after.Many dishes were not available.My Crispy Duck was spare on duck —half were seriously under cooked and fatty and therefore discarded. The dish was presented on an oversized portion of noodle salad and quite tasteless.My wife’s meal of fish and chips was served on a plate that was too small and the skin was still on the fish.Wine prices are seriously inflated— at £ 10 plus for a glass of Sauvignon is well in excess of a Good NZ bottle .
Absolutely shocking! I will add a more detailed review tomorrow.The General Manager should hang his head in shame though.EDIT: I have followed up with an email to the GM.
Service was very slow, we were here for over 2 hours for a main course and dessert; server not very attentive otherwise we would have spent a lot more money. Main course options were missing lots from the menu and there were only 3 dessert options available.
Food is beautiful and staff was very nice and helpful josh and Tracy really
Restaurantji Recommends
Poor, booked 7.3opm meal 8pm Beef and fish meals unavailable very disappointed Chicken very dry and Yorkshire puddings unable to put a knife through Dessert waited 30 minutes to be served although not many people left in restuarant, my wife was treated by my son and daughter in law for mother's day and we did not find it upto your usual standards for the price we paid !
An early mother's day outing. The food was by far the best we've had in a long time. The overall time we where there was worth every penny, the food was lovely and the staff were lovely even though it was very busy.
Great food and surroundings and friendly staff.Could do to be a touch quicker between courses , but that’s being hyper critical. Thoroughly enjoyed the experience.
More negatives than positives .Cold food ,dry meat and small portions won't be going back however staff were very professional .I paid 17.95 for a one course Sunday lunch chicken roast which came with two chicken legs , the waiter brought me a chicken breast when asked about this.The vegetables were cold and the green veg was brought to the table much later at 5 minutes later than the main and not very well presented.I would have expected a hot dinner at least for that price .We went at 6pm Sunday was this the reason for cold food ????Other guests had small portion sizes .The chicken breast was extremely dry and contained bones.The cost of desserts was nearly £9.95 overpriced again.Please don't waste your money .The ambience of the place was good with open fires and great decor, but unfortunately they weren't lit, central heating was on so it was warm enough.I didn't hand my plate back for warming as last time it happened it was several minutes before my plate returned and I didn't want to eat alone.Cold food ,dry meat and small portions won't be going back.When I mentioned my cold dinner on payment ,the waiter said you should have said at the time I can't knock anything of the bill as it was not mentioned at the time.Please save your money guys .....food cold and inadequate.
Called in for a pint the other week, atmosphere was excellent, open fires and that wonderful smell, the food I sneaked a peak at looked very good. A week later we are back. Bar staff friendly and knowledgeable. I'm not one for menus, so starter and main chef's choice. Goat's cheese starter, lovely presentation with a fantastic flavour combination (salty then sweet). Main course belly pork on a sliced potato base with a side of greens, cooked to perfection, crispy skin to belly pork and fat rendered down to melt in the mouth, potatoes held shape and not mushy. Partner decided on classic fish and chips with minted mushy peas, batter not as crispy as a chip shop (but they have industrial sized fryers), fish was perfect and good quality, chips (twice cooked) crispy outside and fluffy on the inside. If I could pick any fault it would be the minted peas, couldn't taste the mint, tasted like a completely different herb. I like a chef that will have a drink off me and chef definitely earned a pint ? highly recommended and we'll definitely be back.