it seems like they don’t have enough stuff to clean up after the customers. all tables have leftovers and empty cups.
Alison Evans
Lovely place the staff are welcoming and the food/drink is
Charlotte Hughes
Nice place just not a great location staff could be
rawan Mana
I had a coffee and honestly it was really nice coffee but staff is not good because one of there staff member with blond hair I think her name is something starts from K I read from chest batch, she was so rude and bad in behaviour . She served me coffee like i didn’t pay for that and after that she didn’t tell me as well that coffee is mine or not and which coffee is that latte or cappuccino, then I ask her she miss behave with me . So, kindly request to Costa manager to have a look on this . Please.
Uma V
This is absolutely abysmal customer service! They have the audacity to advertise food delivery in a mere 15 minutes, but in reality, it will consume a mind-numbing 2 hours of your precious time just to get the food to your doorstep. If they can't even manage to keep up with their own advertised times, why on earth are they in the business of wasting people's time with their abominable service? It's beyond atrocious!
Gemma D
Just popped in for a bit of lunch with my two daughters. There was no que so we were pleased, however the lady with the curly brown hair that served us (who also had no name badge on) was obviously not happy to serve us! She didn’t say anything just stared at me, there was no hello or how can I help. She just stood arms folded. So proceeded to place my order politely, she took the order but continued to stare over us and made no eye contact, there was no smile or any kind of customer service at all. Made us feel very uncomfortable. I asked for a small size drink and was served and charged for a medium. I thought it was just us she took a dislike to but I watched her continuously serving people with no sign of customer service at all. Come on Costa normally your service is fantastic. I suggest some customer service training is needed to bring her up to Costa customer service standard.
Neha Pun
Great staff, amazing service and coffee!!!!!
Nicki Styles
The store was clean and had two pleasant members of staff.Air con was wonderful during the heat wave.Free WiFi.ToiletsThe store lost a point for lack of choice.Very few options of food or cakes for those with allegens. I counted 2 vegan sandwiches (both out of stock at 1.30 pm)1 cake veganGluten free seems lacking too.Milk and cream alternatives, both chargable.Some outdoor seatingParking: Park at Iceland car parkWheelchair accessibility: No stepsWheelchair accessibleDietary restrictions: This Is why it lost a point!Very few options of food or cakes for those with allegens. I counted 2 vegan sandwiches (both out of stock at 1.30 pm)1 cakeMilk and cream alternatives, both chargable.
Marc Treneman
Nice Costa Coffee Shop to have quick coffee and cake. Excellent service, quick and friendly by Neha. Coffee good and cake tasted great!
It's a great coffee shop, especially with the M&S food
Bebi Manoliu
Best cofe in long time, nice workers and nice ambient
Wendy Harman
Great place to meet friends, staff are friendly
Jason Vowles
Great staff and coffee at the orbital costa but the one in Swindon centre, regent. Not a fan of at all.
David Passmore
Excellent customer service from a friendly and experienced team. Tables clean, and quickly cleared and wiped. I couldn't do without my daily visits for my coffeeParking: Free Asda parking, including disabled.Wheelchair accessibility: Wheelchair and walker friendly
Great staff very friendly.
it seems like they don’t have enough stuff to clean up after the customers. all tables have leftovers and empty cups.
Lovely place the staff are welcoming and the food/drink is
Nice place just not a great location staff could be
I had a coffee and honestly it was really nice coffee but staff is not good because one of there staff member with blond hair I think her name is something starts from K I read from chest batch, she was so rude and bad in behaviour . She served me coffee like i didn’t pay for that and after that she didn’t tell me as well that coffee is mine or not and which coffee is that latte or cappuccino, then I ask her she miss behave with me . So, kindly request to Costa manager to have a look on this . Please.
This is absolutely abysmal customer service! They have the audacity to advertise food delivery in a mere 15 minutes, but in reality, it will consume a mind-numbing 2 hours of your precious time just to get the food to your doorstep. If they can't even manage to keep up with their own advertised times, why on earth are they in the business of wasting people's time with their abominable service? It's beyond atrocious!
Just popped in for a bit of lunch with my two daughters. There was no que so we were pleased, however the lady with the curly brown hair that served us (who also had no name badge on) was obviously not happy to serve us! She didn’t say anything just stared at me, there was no hello or how can I help. She just stood arms folded. So proceeded to place my order politely, she took the order but continued to stare over us and made no eye contact, there was no smile or any kind of customer service at all. Made us feel very uncomfortable. I asked for a small size drink and was served and charged for a medium. I thought it was just us she took a dislike to but I watched her continuously serving people with no sign of customer service at all. Come on Costa normally your service is fantastic. I suggest some customer service training is needed to bring her up to Costa customer service standard.
Great staff, amazing service and coffee!!!!!
The store was clean and had two pleasant members of staff.Air con was wonderful during the heat wave.Free WiFi.ToiletsThe store lost a point for lack of choice.Very few options of food or cakes for those with allegens. I counted 2 vegan sandwiches (both out of stock at 1.30 pm)1 cake veganGluten free seems lacking too.Milk and cream alternatives, both chargable.Some outdoor seatingParking: Park at Iceland car parkWheelchair accessibility: No stepsWheelchair accessibleDietary restrictions: This Is why it lost a point!Very few options of food or cakes for those with allegens. I counted 2 vegan sandwiches (both out of stock at 1.30 pm)1 cakeMilk and cream alternatives, both chargable.
Nice Costa Coffee Shop to have quick coffee and cake. Excellent service, quick and friendly by Neha. Coffee good and cake tasted great!
Restaurantji Recommends
It's a great coffee shop, especially with the M&S food
Best cofe in long time, nice workers and nice ambient
Great place to meet friends, staff are friendly
Great staff and coffee at the orbital costa but the one in Swindon centre, regent. Not a fan of at all.
Excellent customer service from a friendly and experienced team. Tables clean, and quickly cleared and wiped. I couldn't do without my daily visits for my coffeeParking: Free Asda parking, including disabled.Wheelchair accessibility: Wheelchair and walker friendly