Got my order wrong (allergy) and then refused to change itDietary restrictions: They will not fix mistakes even for allergies
Alisha G
Don’t know how to make a Garvey for a started, burger wasn’t made good enough, half the sauces the don’t have.Avoid this KFC at any cost if you love your food.
valanton vales
GREAT PLACE TO EAT AND STAFF ARE SO FRIENDLY. I WOULD SAY BEST KFC AROUND SWINDON.
Andrew Long
It's a chain and probably one of the few reasonably priced food outlets in the centre. Of the three self service screens one wasn't working and this was mentioned to staff. Service was quick but then again it wasn't busy in early January. It's OK.
Farida Hesham
This was a very bad experience because their customer service was absolutely terrible and they can't do their job properly. I had to order multiple items because they didn't put the correct food items. The food was not that good and in one of the sandwiches the chicken wasn't cooked properly.Please KFC next time treat your customers with more respect and cook the chicken right
Mike L.
Visited about 10.30 on weekday morning. Very few persons eating, possibly 6 in total, all youngsters. Wife and I had Chicken burger and chips. Chips were already standing in paper packets behind the counter, rows of them!! Why, I've no idea as there was not a crowd queuing to order..I fed back our experience to the lady who served us, that was that the chips were luke warm and within 2mins stone cold. Burger itself was only slightly better. The bun it was in was possibly the worst I've ever tasted, it also just fell apart when you picked it up.Waste of good money.Only compliments we have are for the cleaner who immediately cleaned the tables after anyone left.Never again.
Debbie Power
Absolutely disgusting! Lukewarm at best, smallest pot of gravy I have ever seen & vastly overpriced. When complaining about lukewarm mini fillets, they were replaced with equally cold ones by a disinterested surly woman. Avoid like the plague. Would give zero rating if possible.
Jay Lee
nice and quick KFCself service machines weren't working tho
Harry Bishop
Very disappointed and frustrated with this, ordered as part of a group and my order didn't arrive. After waiting 15 minutes on the phone I got through and was told I would only get a refund. Great, waited 40 minutes for my food, then a further 20 mins on the phone to essentially get nothing in return. Haven't ordered KFC in over 2 years and I certainly won't be doing it ever again. Really frustrating to not be able to talk to KFC even though I ordered through the app and have to deal with deliveroo.
Mark Wallace
Very nice place for a KFc. The old train shed is a lovely settingStaff were friendly and efficient
Had to wait for more chicken to be cooked, not a problem. Some of the order was missing, however, the staff quickly brought it to us, plus some extra chips as an apology. Well cooked, hot and delicious. Always like KFC, never disappointed. Very clean, busy but not long waiting, will visit again
Peter H. James
Very slow service, lack of staff
Yahia Alaamri
The worst KFC in the world, Bad restaurant staff .
MellaT TravlleR
The food from here is disgusting. The quality is below standard. Burgers slapped together using stale bread buns. Chicken tastes off, oily, gooey coating and then the hot wings are dry and not spicy like it's been cooked and left out all day and the chips are equally disgusting.
Adelaide Gumiro
The food court is really nice to sit at after shopping. The KFC tasted good. Actually better than the Canadian one we are used to having.
Got my order wrong (allergy) and then refused to change itDietary restrictions: They will not fix mistakes even for allergies
Don’t know how to make a Garvey for a started, burger wasn’t made good enough, half the sauces the don’t have.Avoid this KFC at any cost if you love your food.
GREAT PLACE TO EAT AND STAFF ARE SO FRIENDLY. I WOULD SAY BEST KFC AROUND SWINDON.
It's a chain and probably one of the few reasonably priced food outlets in the centre. Of the three self service screens one wasn't working and this was mentioned to staff. Service was quick but then again it wasn't busy in early January. It's OK.
This was a very bad experience because their customer service was absolutely terrible and they can't do their job properly. I had to order multiple items because they didn't put the correct food items. The food was not that good and in one of the sandwiches the chicken wasn't cooked properly.Please KFC next time treat your customers with more respect and cook the chicken right
Visited about 10.30 on weekday morning. Very few persons eating, possibly 6 in total, all youngsters. Wife and I had Chicken burger and chips. Chips were already standing in paper packets behind the counter, rows of them!! Why, I've no idea as there was not a crowd queuing to order..I fed back our experience to the lady who served us, that was that the chips were luke warm and within 2mins stone cold. Burger itself was only slightly better. The bun it was in was possibly the worst I've ever tasted, it also just fell apart when you picked it up.Waste of good money.Only compliments we have are for the cleaner who immediately cleaned the tables after anyone left.Never again.
Absolutely disgusting! Lukewarm at best, smallest pot of gravy I have ever seen & vastly overpriced. When complaining about lukewarm mini fillets, they were replaced with equally cold ones by a disinterested surly woman. Avoid like the plague. Would give zero rating if possible.
nice and quick KFCself service machines weren't working tho
Very disappointed and frustrated with this, ordered as part of a group and my order didn't arrive. After waiting 15 minutes on the phone I got through and was told I would only get a refund. Great, waited 40 minutes for my food, then a further 20 mins on the phone to essentially get nothing in return. Haven't ordered KFC in over 2 years and I certainly won't be doing it ever again. Really frustrating to not be able to talk to KFC even though I ordered through the app and have to deal with deliveroo.
Very nice place for a KFc. The old train shed is a lovely settingStaff were friendly and efficient
Restaurantji Recommends
Had to wait for more chicken to be cooked, not a problem. Some of the order was missing, however, the staff quickly brought it to us, plus some extra chips as an apology. Well cooked, hot and delicious. Always like KFC, never disappointed. Very clean, busy but not long waiting, will visit again
Very slow service, lack of staff
The worst KFC in the world, Bad restaurant staff .
The food from here is disgusting. The quality is below standard. Burgers slapped together using stale bread buns. Chicken tastes off, oily, gooey coating and then the hot wings are dry and not spicy like it's been cooked and left out all day and the chips are equally disgusting.
The food court is really nice to sit at after shopping. The KFC tasted good. Actually better than the Canadian one we are used to having.