Great tasty food, nice service, quick delivery, fair size portions, and reasonable price.
Lisa L
I don't like writing bad reviews but I dislike poor customer service and poor quality food more. I ordered crispy duck and when it arrived it was was neither crispy or the right duck meat, they gave me a sliced duck breast! It was fatty and spongy with zero meat, just awful! I am no chef but I know the difference between crispy cooked duck and a microwaved duck breast ! Not what I ordered and to try and make it look authentic they chucked in a random bone ! It all went straight into the bin!To make things worse I tried to contact them twice to explain their mistake and failed to receive a response both times so I am writing this review,I ordered from Welcome Express because they are local to me but I won't be doing this again, we should not have to put up with bad customer service and poor quality food. They are.only getting one star because I can't select zero! Such a disappointment!
U587HClisal
I don't like writing bad reviews but I dislike poor customer service and poor quality food more. I ordered crispy duck and when it arrived it was was neither crispy or the right duck meat, they gave me a sliced duck breast! It was fatty and spongy with zero meat, just awful! I am no chef but I know the difference between crispy cooked duck and a microwaved duck breast ! Not what I ordered and to try and make it look authentic they chucked in a random bone ! It all went straight into the bin! To make things worse I tried to contact them twice to explain their mistake and failed to receive a response both times so I am writing this review, I ordered from Welcome Express because they are local to me but I won't be doing this again, we should not have to put up with bad customer service and poor quality food. They are.only getting one star because I can't select zero! Such a disappointment!
Stuart Batsford
Ordered beef in black bean sauce and special fried rice today look nice when opening it up and putting it on the plate. Did enjoy it until I found a long strand of black hair in my food absolutely disgusting ? will never go there again. There hygiene is not a 5 star. The staff are not the best at customer service either as they only accept cash and can’t pay by card which forced me to go to the cash point what a joke.
Anna Serwecinska
Szechuan chicken had mostly just onion and tasted like sweet and sauer with chili overpowering everything, beef in black bean sauce which is always my favourite was the worst I ever had, just tasteless... Big No!
David Corry
Sorry never again greasy noodles 3 tiny prawns special chow mein couple bits of meat
thomas hynes
Great tasting food always promptFantastic Takeaway
Sharon Davies
Our monthly payday treat. Usual high standard, delivered hot and that includes the chips. Good portion sizes and very tasty. And arrived on time as usual. Highly recommend using Welcome Express. Big ?up. ?
Sylvia Scobie
Nice take away and fair price , great selection of Asian food. I loved my young chow fried rice compared to the other Chinese take away I went.
Hulk Smash
Prices have gone up and Portion sizes have halfed, I recieved 10 prawn crackers in a bag, when they are usually full, chicken chow maine very very greasy with 5 little pieces of chicken, chicken curry was OK can't fault that, spring rolls full of grease, and chicken balls mainly doe.It's up to you if you use this take away, but I would recommend going else where, and get value and quality for your money.
Excellent food. Rapid delivery. No complaints. Recommended
GT111222
This is the first time we tried this Takeaway. The food looks and tastes authentic and traditional. We especially recommend the Singapore Fried Rice Noodles. Very tasty! Will definitely go back for more. A great discovery after a good number of years living in Swindon.
Richard Crump
Very nice. Hot on arrival and tasted delicious. Sweet and sour sauce was perfect. Late delivery tho so not 5 star this time, otherwise it would have been.
Emily Robins
Best Chinese you can get, great food, great service and quick delivery time and the staff are always lovely highly recommend! Especially for their aromatic duck and sweet and sour chicken balls
Pinkles
We order from here on a regular basis for home delivery, we usually order the same or similar dishes, they are always good and a prompt service. When we’ve given other Chinese takeaways a chance they don’t come near to Welcome and we always go back! We did have a problem a few years back and I have to say they were not keen to help or sort the issue out and customer service was poor. That’s hadn’t happened again though.
Great tasty food, nice service, quick delivery, fair size portions, and reasonable price.
I don't like writing bad reviews but I dislike poor customer service and poor quality food more. I ordered crispy duck and when it arrived it was was neither crispy or the right duck meat, they gave me a sliced duck breast! It was fatty and spongy with zero meat, just awful! I am no chef but I know the difference between crispy cooked duck and a microwaved duck breast ! Not what I ordered and to try and make it look authentic they chucked in a random bone ! It all went straight into the bin!To make things worse I tried to contact them twice to explain their mistake and failed to receive a response both times so I am writing this review,I ordered from Welcome Express because they are local to me but I won't be doing this again, we should not have to put up with bad customer service and poor quality food. They are.only getting one star because I can't select zero! Such a disappointment!
I don't like writing bad reviews but I dislike poor customer service and poor quality food more. I ordered crispy duck and when it arrived it was was neither crispy or the right duck meat, they gave me a sliced duck breast! It was fatty and spongy with zero meat, just awful! I am no chef but I know the difference between crispy cooked duck and a microwaved duck breast ! Not what I ordered and to try and make it look authentic they chucked in a random bone ! It all went straight into the bin! To make things worse I tried to contact them twice to explain their mistake and failed to receive a response both times so I am writing this review, I ordered from Welcome Express because they are local to me but I won't be doing this again, we should not have to put up with bad customer service and poor quality food. They are.only getting one star because I can't select zero! Such a disappointment!
Ordered beef in black bean sauce and special fried rice today look nice when opening it up and putting it on the plate. Did enjoy it until I found a long strand of black hair in my food absolutely disgusting ? will never go there again. There hygiene is not a 5 star. The staff are not the best at customer service either as they only accept cash and can’t pay by card which forced me to go to the cash point what a joke.
Szechuan chicken had mostly just onion and tasted like sweet and sauer with chili overpowering everything, beef in black bean sauce which is always my favourite was the worst I ever had, just tasteless... Big No!
Sorry never again greasy noodles 3 tiny prawns special chow mein couple bits of meat
Great tasting food always promptFantastic Takeaway
Our monthly payday treat. Usual high standard, delivered hot and that includes the chips. Good portion sizes and very tasty. And arrived on time as usual. Highly recommend using Welcome Express. Big ?up. ?
Nice take away and fair price , great selection of Asian food. I loved my young chow fried rice compared to the other Chinese take away I went.
Prices have gone up and Portion sizes have halfed, I recieved 10 prawn crackers in a bag, when they are usually full, chicken chow maine very very greasy with 5 little pieces of chicken, chicken curry was OK can't fault that, spring rolls full of grease, and chicken balls mainly doe.It's up to you if you use this take away, but I would recommend going else where, and get value and quality for your money.
Restaurantji Recommends
Excellent food. Rapid delivery. No complaints. Recommended
This is the first time we tried this Takeaway. The food looks and tastes authentic and traditional. We especially recommend the Singapore Fried Rice Noodles. Very tasty! Will definitely go back for more. A great discovery after a good number of years living in Swindon.
Very nice. Hot on arrival and tasted delicious. Sweet and sour sauce was perfect. Late delivery tho so not 5 star this time, otherwise it would have been.
Best Chinese you can get, great food, great service and quick delivery time and the staff are always lovely highly recommend! Especially for their aromatic duck and sweet and sour chicken balls
We order from here on a regular basis for home delivery, we usually order the same or similar dishes, they are always good and a prompt service. When we’ve given other Chinese takeaways a chance they don’t come near to Welcome and we always go back! We did have a problem a few years back and I have to say they were not keen to help or sort the issue out and customer service was poor. That’s hadn’t happened again though.