I visited during a business trip which I've done a number of times.The dark haired older lady (possibly in charge?) was rather rude, no greeting or smile. There were two people in front of me & whilst waiting I looked on my phone for the Nero App. She glared at me! Turned her back whilst speaking then tutted when I didn't answer. As I was paying a lady came to the counter & she (staff member) was all smiles & asking if she'dike her usual coffee.I said "wow, I didn't even get a hello". I was ignored.I must point out the two younger staff on today were excellent - I wish I had been served by them.I guess the moral of the visit is unless you live in Chesham, you aren't welcome.
Pam Nicholls
Had great customer service here today and a very nice mocha. Upstairs felt a bit scruffy with tables not cleared - and it wasn't particularly busy.
Neil S
Good quality coffee, Service friendly and quickParking: There is free parking up past the pond in Chesham , unlimited hours unless you pay and display parking in the High Street or In private supermarket parking ( pay and display) or council parking pay and display close to Chesham Town Hall
payal goenka
Cafe Nero in Chesham is a gem of a cafe that offers a delightful experience with its perfect blend of excellent service and a range of seating options to cater to diverse preferences. During my recent visit, I was thoroughly impressed by several aspects of this establishment.First and foremost, Cafe Nero excels in the service department. The staff was not only friendly but also remarkably attentive and efficient when it came to taking and delivering orders. Their warm and welcoming approach added a layer of enjoyment to the overall cafe experience.One standout feature of this cafe is the availability of both upstairs and outside seating. This flexibility ensures that patrons can choose their preferred ambiance. Whether you're in the mood for some fresh air and people-watching outdoors or seeking a quieter, more relaxed atmosphere upstairs, Cafe Nero has you covered. The upstairs seating area, in particular, is conducive to those looking for a peaceful space to work, read, or engage in conversation without the hustle and bustle of the main floor.Additionally, Cafe Nero is not just about great coffee and seating options. It's also about convenience. The cafe has bathrooms on both floors, making it incredibly convenient for guests. You won't need to navigate through a crowded cafe to access the facilities.But that's not all; this cafe has yet another charming feature – it's dog-friendly! During my visit, I had the pleasure of seeing two adorable dogs happily enjoying their time with their owners at the cafe. This pet-friendly policy adds an extra layer of warmth and inclusivity to the cafe's atmosphere.For dog owners, this is a fantastic bonus, as it means you can bring your furry friend along while you savor your coffee or treat. It's heartening to see businesses that welcome pets, as it makes outings even more enjoyable for pet owners and their four-legged companions.In summary, Cafe Nero in Chesham has successfully created a welcoming and accommodating space for its customers. Whether you're looking for a quick coffee, a cozy spot to read, or a place to work, this cafe has you covered. With excellent service, a variety of seating options, convenience in the form of bathrooms on both floors, and a warm embrace of pets, it's a standout choice for both locals and visitors. I highly recommend giving it a try, whether you're accompanied by a laptop, a good book, or a furry friend!Kid-friendliness: Kids love it there. Have yummy cakes for them.
Gerry Scott
Regular visitor here. Always well stocked with sandwiches and sweet treats. Excellent, friendly staff. Lovely big window to watch the world go by through. Massive quiet upstairs area to find seating also. Big plus being dog friendly which the local Costa isn’t. The shop fixtures and fittings could do with a little TLC but otherwise wonderful.
Simon Vessey
Spacious upstairs which is good place to have quiet meeting with someone
Mark Richards
Nice friendly staff. The building kind of lacks atmosphere though.
Vincent Wiacek
Did not know about a range of advertised discounts
Paul Johnson
Popped in for a lunchtime snack and partook of the offered El Salvador single origin coffee, which was great. Laid back relaxed atmosphere with great service from the team.
Mr T
Caffè Nero is right in the centre of the town and good place to meet. Sitting area ground floor and first floor. Nice coffee .
I visited during a business trip which I've done a number of times.The dark haired older lady (possibly in charge?) was rather rude, no greeting or smile. There were two people in front of me & whilst waiting I looked on my phone for the Nero App. She glared at me! Turned her back whilst speaking then tutted when I didn't answer. As I was paying a lady came to the counter & she (staff member) was all smiles & asking if she'dike her usual coffee.I said "wow, I didn't even get a hello". I was ignored.I must point out the two younger staff on today were excellent - I wish I had been served by them.I guess the moral of the visit is unless you live in Chesham, you aren't welcome.
Had great customer service here today and a very nice mocha. Upstairs felt a bit scruffy with tables not cleared - and it wasn't particularly busy.
Good quality coffee, Service friendly and quickParking: There is free parking up past the pond in Chesham , unlimited hours unless you pay and display parking in the High Street or In private supermarket parking ( pay and display) or council parking pay and display close to Chesham Town Hall
Cafe Nero in Chesham is a gem of a cafe that offers a delightful experience with its perfect blend of excellent service and a range of seating options to cater to diverse preferences. During my recent visit, I was thoroughly impressed by several aspects of this establishment.First and foremost, Cafe Nero excels in the service department. The staff was not only friendly but also remarkably attentive and efficient when it came to taking and delivering orders. Their warm and welcoming approach added a layer of enjoyment to the overall cafe experience.One standout feature of this cafe is the availability of both upstairs and outside seating. This flexibility ensures that patrons can choose their preferred ambiance. Whether you're in the mood for some fresh air and people-watching outdoors or seeking a quieter, more relaxed atmosphere upstairs, Cafe Nero has you covered. The upstairs seating area, in particular, is conducive to those looking for a peaceful space to work, read, or engage in conversation without the hustle and bustle of the main floor.Additionally, Cafe Nero is not just about great coffee and seating options. It's also about convenience. The cafe has bathrooms on both floors, making it incredibly convenient for guests. You won't need to navigate through a crowded cafe to access the facilities.But that's not all; this cafe has yet another charming feature – it's dog-friendly! During my visit, I had the pleasure of seeing two adorable dogs happily enjoying their time with their owners at the cafe. This pet-friendly policy adds an extra layer of warmth and inclusivity to the cafe's atmosphere.For dog owners, this is a fantastic bonus, as it means you can bring your furry friend along while you savor your coffee or treat. It's heartening to see businesses that welcome pets, as it makes outings even more enjoyable for pet owners and their four-legged companions.In summary, Cafe Nero in Chesham has successfully created a welcoming and accommodating space for its customers. Whether you're looking for a quick coffee, a cozy spot to read, or a place to work, this cafe has you covered. With excellent service, a variety of seating options, convenience in the form of bathrooms on both floors, and a warm embrace of pets, it's a standout choice for both locals and visitors. I highly recommend giving it a try, whether you're accompanied by a laptop, a good book, or a furry friend!Kid-friendliness: Kids love it there. Have yummy cakes for them.
Regular visitor here. Always well stocked with sandwiches and sweet treats. Excellent, friendly staff. Lovely big window to watch the world go by through. Massive quiet upstairs area to find seating also. Big plus being dog friendly which the local Costa isn’t. The shop fixtures and fittings could do with a little TLC but otherwise wonderful.
Spacious upstairs which is good place to have quiet meeting with someone
Nice friendly staff. The building kind of lacks atmosphere though.
Did not know about a range of advertised discounts
Popped in for a lunchtime snack and partook of the offered El Salvador single origin coffee, which was great. Laid back relaxed atmosphere with great service from the team.
Caffè Nero is right in the centre of the town and good place to meet. Sitting area ground floor and first floor. Nice coffee .
Restaurantji Recommends
A busy Sunday, and only one staff serving. She was doing a great job handling a long queue on her own.
Coffee nice and staff friendly enough but quite a dirty store which is a shame
Bad service no caramel added to much caffeine
The place looks in need of a lick of paint, it all looks a little tired.The two guys serving need to engage more with guests.Coffee was okay
The young man who served me was but a learner, however his customer service and coffee preparation skills were excellent.