ZSL Base Camp Restaurant

Whipsnade, Dunstable
01582 871331

Recent Reviews

Chidozie Lion

I visited Whipsnade Zoo recently and had a wonderful time. The variety of animals was impressive, and I particularly enjoyed observing them. While I missed seeing the lions, I learned that they tend to sleep for most of the day. It's definitely a family-friendly destination, and I can imagine the train ride around the zoo would have added to the experience. Overall, a great place to visit and connect with wildlife.Parking: Really huge parking space and free

Paige Gurney

Food was good, the service from Craig was amazing! He really made our time when we had a little break from walking around and ate here.

Owen Brown

Nice food, excellent service

Matt D

Decent cafe that youd expect to find at a tourist resort.Food choices are a little limited and expensive for what it is. I'd recommend taking a picnic if you're going in a large group.

Blueberry

Unfortunately we had a bad experience in this restaurant. Burger was terrible and onion rings were soo burn that it was not possible to eat them! Prices are quiet high. It was clean and the staff were nice.

Dmitri Felbinger

Asked if they do takeaway drinks at the bar. They were very confused by this. I explained that I'm sitting outside with the kids. They told me to scan bar code on the table and order via app. Problem is outside table do not have bar codes.. Thanks you. Well trained and informed staff.

Wendy Armitage

Standard fare for a place like this. It's nothing exciting, but it's not inedible!Good accessibility for wheelchair users.I can imagine that it is very noisy at busy periods which could be overwhelming for those with sensory difficulties.Wheelchair accessibility: Flat access throughout.Plenty of space between tables to manoeuvre.Chairs can be removed so wheelchair users aren't stuck on the end of a table,Table legs aren't in the way of getting up to the table.Tables are a good height for wheelchair users to get underneath.Orders can be placed via a QR code and are brought to your table.

Louise Tapp

Not really much service as you essentially do it all yourself. Wish the prices would reflect this,I understand it'll always be expensive as you are eating in the zoo but atleat a hi or smile would be great! Menu is basic,basic & underwhelming. The ploughman's lunch is literally a boxing day buffet on a plate,strange food combinations thrown together. I'd miss next time & go for a warm rucksack sandwich.

Claire Philpott

We love the zoo but will always go with a packed lunch instead!Food was awful, I sent some potatoes wedges back which were so over cooked and reheated they were inedible. The kids southern fried chicken (which I don’t class child friendly due to the spice) were rock hard, and the mozzarella, pesto panini was basically just the bread.No problem with the service, because there basically isn’t any, you order via a code from your table, but I think the young staff members selected the music playlist as it was dance music. Not exactly suitable for a family friendly environment.Oh and also the high chairs are disgusting, clearly never been wiped down they were so sticky and dirty.I actually can’t remember the last time I felt so uncomfortable eating food.Sorry Whipsnade, but you really need to sort Base Camp cafe out. Imagine how great it could be!

Robin Philpott

Avoid this place. Tables are sticky and dirty, high chairs are filthy and smeared with food from previous users and the food is shocking. We ordered southern fried chicken with chips and beans for the kids - the chicken was quite spicy, way beyond what a 2 year old can eat, and as hard as rock. Their mozzarella and tomato panini was just bread smeared with pesto and barely heated and their jalapeño potato wedges were so overcooked they were burnt empty skins with a foul red stuff on them (they call it tomato salsa) and a sweet whipped cream (they call it sour cream).Take a packed lunch or eat the grass on the lawn outside - far more nutritious.

dall c

Has food and drink available for all budgets whether snack or main meal. Just had very good Caesar Salad not cheap but filling. Offers bar service also. Make sure you still have battery on your phone as Order by app at table.Vegetarian options: A number of options available.Kid-friendliness: Welcoming for children.

Rebekah Elliott

Absolutely disappointed! We got to the restaurant at about half 12, took over 20 minutes to be seated which would of been fine but food took 40 minutes to come to out. We even saw them having to redo some of our food as it had just been left waiting. We did ask staff why it was taking so long and after checking instead of coming to the table to let us know, they called my mum over to them to tell her. Also £7 worth of tax for such rubbish service is unbelievable. Defo recommend bringing your own food!

Maxie Oakes

This resturant is situated at the centre of whipsnade Zoo. It's easily accessible, with a good amount of seating. Ordering is by an app on your phone, which I usually get frustrated with, but from the moment I placed my order, It seemed like I was served almost instantaneously. (Although we did manage to make it in minutes before a mad rush at 11.30am)The food was delicious, well presented and served fresh.The service was great and although I had pressed the wrong button, for the wrong cake, they changed it out immediately, no questions asked. The toilets are outside, buy close by.There is a large buggy park by the entrance, where you can also park a mobility scooter. Plenty of space around the outer (inside) seating area for wheel chairs access.Overall rating 9/10.Wheelchair accessibility: There is a large buggy park by the entrance, where you can also park a mobility scooter. Plenty of space around the outer (inside) seating area for wheel chairs access.

Sue Pike

Lovely weather for February. Plenty of walking. The food at the Base Camp was really good, I had fish & chips, fish had nice crispy batter and the chips were very good. My family also said what they had was good, well there was four empty plates on the table, so I think that says a lot. Staff are friendly and we didn't have to wait long after we ordered and the food was brought to us

Scott

The staff member that greeted us was busy cleaning the tables but stopped to let us know how to order the food, made sure our table was clean and even told us about the free WiFi, very professional and very friendly.We had a Caesar salad each and it was really nice we really enjoyed it.

Load More