Flurry machine always seems to be "broken"!!! Not good enough.... lazy staff or poor management
Rachele Morgan
Lovely and clean, staff members incredibly friendly and well presented
Matthew Wright
Drive through very slow to wait in the car park for 15 minutes before the food came out
Mr T
Ordered drive through miserable as sin = very poorPaid got card read thrusted towards me wow how rude ...then it takesHmm 25 minutes to get my food along with scores of other poor waiting customers. That definitely isn't fast food very poor service and not even an apology but for some reason there still in business...... I definitely won't be going back .
Ben Holland
Waited in the car park for 45 minutes. Turned out they had 'lost' our receipt. When it did come it was missing the chips and the dips.
Paul Capper
Pancakes were like cardboard old and stale,they need to cook some fresh ones now and again.
Nish Peiris
We have been eating here a few times a week as newly moved to area and not started cooking. They have consistently missed items in our order. Consistently.
Richard Sayers
Long wait at the drive through, lots of young staff who seemed disorganised and the service was chaotic. Missed part of my order.
Paul Forster
Used the drive through ,easy to order and didn't have to
toothy95
I ordered through Ubereats and I understand that the food is collected whenever the driver arrives as they say they will collect it so it is made but if the order has been waiting for 45 minutes before the driver arrives you’d think that it would be remade. My order was cold like it had been sat in a fridge. I’ve tried to complain to ubereats but they said because it arrived in the time of delivery that they’ll just give me better service next time. Cheers. Great. Now I have a cold meal that I have to microwave ?
Food is often wrong both on collection in drive through and when uber eats deliverOn several occasions I have received a refund instead of the food I ordered.Even using the Macdonald's app they don't accept responsibility for their mistakes.Really poor attitude
K B
Doesn’t deserve a star but had to put a star to write this review. I ordered my food at 12:15 ordered a chicken wrap and some chips. I was then told to wait on the car park as it would only be a few minute. I waited half an hour and my food arrived. No apology from the staff member. I checked my order before the lady walked off and the order was completely wrong. I told the lady that this wasn’t what I ordered. I was told that I need to go through the drive thru and reorder, at this point I wasn’t happy as I’d already waited 30 minutes. I drove around and explained to the girl on the window who just laughed and turned to the girl next to her. One of the girls said to wait at the next window and my order will be with me. If I hadn’t already paid I would have drove off. I waited and waited. 20 minutes later and my food finally arrived. Again no apology. Will not be returning.
522patrycjab
No straw, some of the dips were missing and the worse part the Big Mac .. Wanted some extra lettuce, onions and pickles . But clearly they took it to the next extreme. It was so full of shredded lettuce and pickles I couldn't even pick it up had to scrape everything off . By extra pickles I mean 2/3 extra not 20! Worse experience ever .
Zofia Vasey
Walk-in customers are treated like second class citizens. Never had a problem with drive-through, always missing items or being forgotten about when walk in.
KATHRYN STRINGER
Once again got told to wait and was 40 mins for 2 happy meals.. parked us and forgot about us..
Flurry machine always seems to be "broken"!!! Not good enough.... lazy staff or poor management
Lovely and clean, staff members incredibly friendly and well presented
Drive through very slow to wait in the car park for 15 minutes before the food came out
Ordered drive through miserable as sin = very poorPaid got card read thrusted towards me wow how rude ...then it takesHmm 25 minutes to get my food along with scores of other poor waiting customers. That definitely isn't fast food very poor service and not even an apology but for some reason there still in business...... I definitely won't be going back .
Waited in the car park for 45 minutes. Turned out they had 'lost' our receipt. When it did come it was missing the chips and the dips.
Pancakes were like cardboard old and stale,they need to cook some fresh ones now and again.
We have been eating here a few times a week as newly moved to area and not started cooking. They have consistently missed items in our order. Consistently.
Long wait at the drive through, lots of young staff who seemed disorganised and the service was chaotic. Missed part of my order.
Used the drive through ,easy to order and didn't have to
I ordered through Ubereats and I understand that the food is collected whenever the driver arrives as they say they will collect it so it is made but if the order has been waiting for 45 minutes before the driver arrives you’d think that it would be remade. My order was cold like it had been sat in a fridge. I’ve tried to complain to ubereats but they said because it arrived in the time of delivery that they’ll just give me better service next time. Cheers. Great. Now I have a cold meal that I have to microwave ?
Restaurantji Recommends
Food is often wrong both on collection in drive through and when uber eats deliverOn several occasions I have received a refund instead of the food I ordered.Even using the Macdonald's app they don't accept responsibility for their mistakes.Really poor attitude
Doesn’t deserve a star but had to put a star to write this review. I ordered my food at 12:15 ordered a chicken wrap and some chips. I was then told to wait on the car park as it would only be a few minute. I waited half an hour and my food arrived. No apology from the staff member. I checked my order before the lady walked off and the order was completely wrong. I told the lady that this wasn’t what I ordered. I was told that I need to go through the drive thru and reorder, at this point I wasn’t happy as I’d already waited 30 minutes. I drove around and explained to the girl on the window who just laughed and turned to the girl next to her. One of the girls said to wait at the next window and my order will be with me. If I hadn’t already paid I would have drove off. I waited and waited. 20 minutes later and my food finally arrived. Again no apology. Will not be returning.
No straw, some of the dips were missing and the worse part the Big Mac .. Wanted some extra lettuce, onions and pickles . But clearly they took it to the next extreme. It was so full of shredded lettuce and pickles I couldn't even pick it up had to scrape everything off . By extra pickles I mean 2/3 extra not 20! Worse experience ever .
Walk-in customers are treated like second class citizens. Never had a problem with drive-through, always missing items or being forgotten about when walk in.
Once again got told to wait and was 40 mins for 2 happy meals.. parked us and forgot about us..