Nice food was a little cold by the time we got it home.
philip eggins
We're staying at a holiday village nearby. Several outlets took our order, then cancelled them. Locals at the bar we were at recommended Castle Chicken, now I do to. Food arrived when it was supposed to, and order was exact. All top quality. Quick tip: if the website says they can't deliver, give them a call. They are most accommodating.
Jay W
When the food is hot it's amazing but TONIGHT. Well tonight we have had the worst experience. Cold, congealed pizza, stale chips and tasteless chicken. The customer service is disgusting. Truly disgusting. They are constantly rude and I will not be ordering from them again. Now the delivery driver is actually nice. Really pleasant but try phoning them up and ordering some food! They are so, so rude. The evening is pretty much ruined now because we was hoping to get a good meal from here but I for one am still hungry!. The food was inedible this time round. I even called them to tell them the problems and the man completely dismissed it. Like everything I had said was just hot air. Disgusting treatment.
Amy Anderson
Dirty food cold food over charged my nan with food by £7 which is disgusting and the food is no good and isn't clean in the shop and staff are rude and over charging people for food and food is not cooked
Joseph Mumford
Pizza was okay
adam Honeybun
Don’t be put off by the 1st picture on Google (we was ) but needed to get some food and didn’t fancy curry or Chinese! Pleasantly surprised 10 out of 10 chicken not greasy pizza tasty give these guys a go ?????
Nigel Tresidder
Yet again the food ordered for my takeaway was not what I ordered, food is great but on the last few occasions I found it to be rather salty. Quick service and friendly staff.
Ben D
Missed 2 meals of our order and then was late delivering them. The food that did arrive the chicken was dry. When missing meals arrived chips were still missing and to be honest couldn't be bothered to complain again. Would not use again
Danny Nicholls
Spuds could have been more crispy but made for it in chicken.#chicken spuds
Chris Readman
Good chicken, burgers and kebabs but pizzas used to be better, seem to be undercooked recently unfortunately.Good staff for the most part, owner Sahin and Arif are awesome guys, a couple staff could do with a bit better customer service.Wheelchair accessibility: Not accessible by wheelchair but staff would be happy to serve you from outside the door.
Definitely best kebab I’ve ever had tonight. Very clean shop and very friendly stuff . I would give 5 stars for this great service.
Farah Smith
Definitely best kebab I’ve ever had tonight. Very clean shop and very friendly stuff . I would give 5 stars for this great service.
papps69
I have ordered from here 3 times now, the first time I wasn't too sure, there were some things that I liked, some not, but it was good enough for me to order a second time. Delivery was early but I didn't mind, food was good, we had a cheese burger, chips, chicken wings and a kebab. It was really nice, which of course wanted to order from them again. I'm glad we did, the food was spot on, delivered on time, delivery man is really nice and friendly. The cheese burger was beautiful, one of the best I've had, chips were crispy on the outside, fluffy on the inside, the meat from the kebab was so tender, just melted in your mouth, absolutely fantastic meal. I have tried other places inn Callington but the Castle Chicken And Kebab House is far the best. I would like to thank all the staff there for good service and lovely food.
Kirsty Humphries
Ordered food and it never arrived after going out to get cash for delivery.** Edit** Day after (11th) My partner had a message from a random woman (Debbie) who happens to to be the delivery drivers mum messaging asking what our problem was with Castle chicken, even tho it was obvious that the problem was that our order didn't even arrive we didn't respond as this was a pointless argument seeing as we Won't be using again!!
CraigCornwall
Every time I order they forget something. It’s not even funny anymore. The worst thing is you know while you are waiting for the rest to be made everything else is going cold.
Nice food was a little cold by the time we got it home.
We're staying at a holiday village nearby. Several outlets took our order, then cancelled them. Locals at the bar we were at recommended Castle Chicken, now I do to. Food arrived when it was supposed to, and order was exact. All top quality. Quick tip: if the website says they can't deliver, give them a call. They are most accommodating.
When the food is hot it's amazing but TONIGHT. Well tonight we have had the worst experience. Cold, congealed pizza, stale chips and tasteless chicken. The customer service is disgusting. Truly disgusting. They are constantly rude and I will not be ordering from them again. Now the delivery driver is actually nice. Really pleasant but try phoning them up and ordering some food! They are so, so rude. The evening is pretty much ruined now because we was hoping to get a good meal from here but I for one am still hungry!. The food was inedible this time round. I even called them to tell them the problems and the man completely dismissed it. Like everything I had said was just hot air. Disgusting treatment.
Dirty food cold food over charged my nan with food by £7 which is disgusting and the food is no good and isn't clean in the shop and staff are rude and over charging people for food and food is not cooked
Pizza was okay
Don’t be put off by the 1st picture on Google (we was ) but needed to get some food and didn’t fancy curry or Chinese! Pleasantly surprised 10 out of 10 chicken not greasy pizza tasty give these guys a go ?????
Yet again the food ordered for my takeaway was not what I ordered, food is great but on the last few occasions I found it to be rather salty. Quick service and friendly staff.
Missed 2 meals of our order and then was late delivering them. The food that did arrive the chicken was dry. When missing meals arrived chips were still missing and to be honest couldn't be bothered to complain again. Would not use again
Spuds could have been more crispy but made for it in chicken.#chicken spuds
Good chicken, burgers and kebabs but pizzas used to be better, seem to be undercooked recently unfortunately.Good staff for the most part, owner Sahin and Arif are awesome guys, a couple staff could do with a bit better customer service.Wheelchair accessibility: Not accessible by wheelchair but staff would be happy to serve you from outside the door.
Restaurantji Recommends
Definitely best kebab I’ve ever had tonight. Very clean shop and very friendly stuff . I would give 5 stars for this great service.
Definitely best kebab I’ve ever had tonight. Very clean shop and very friendly stuff . I would give 5 stars for this great service.
I have ordered from here 3 times now, the first time I wasn't too sure, there were some things that I liked, some not, but it was good enough for me to order a second time. Delivery was early but I didn't mind, food was good, we had a cheese burger, chips, chicken wings and a kebab. It was really nice, which of course wanted to order from them again. I'm glad we did, the food was spot on, delivered on time, delivery man is really nice and friendly. The cheese burger was beautiful, one of the best I've had, chips were crispy on the outside, fluffy on the inside, the meat from the kebab was so tender, just melted in your mouth, absolutely fantastic meal. I have tried other places inn Callington but the Castle Chicken And Kebab House is far the best. I would like to thank all the staff there for good service and lovely food.
Ordered food and it never arrived after going out to get cash for delivery.** Edit** Day after (11th) My partner had a message from a random woman (Debbie) who happens to to be the delivery drivers mum messaging asking what our problem was with Castle chicken, even tho it was obvious that the problem was that our order didn't even arrive we didn't respond as this was a pointless argument seeing as we Won't be using again!!
Every time I order they forget something. It’s not even funny anymore. The worst thing is you know while you are waiting for the rest to be made everything else is going cold.