Two portions of chips at 12.30 lunchtime were disgusting and not fresh tried to contact but no joy avoid these tasteless
Jacob Dash
Previously had food delivered from here first time had a lovely battered home made fishcake, chips and curry sauce ordered the same the other day sadly got a small cheap frozen processed fishcake and luke warm chips sadly but a quick friendly delivery.
Hayley Jones
I have given this place several chances. Used to be good but has really gone down hill.Last order the chips were some how under and overdone at the same time. Inedible! I have ordered fries and been sent chips. This has happened at least 3 times, several months apart....take the fries off the menu if you don't have them!!! The fries are for an autistic child who will only eat fries so, just sending chips is no good. They offered to refund me, every time they did this, but they never have sent me the money back. We decided to try once more tonight and this was the last chance. Not wasting any more money on soggy, luke warm brown chips anymore. Done with it, honestly I wanted them to be better but it's just awful.
Samantha Harris
First time buying from here , went in and only ordered 2 large chips and a portion of chicken nuggets i was the only person in there they took around 30 minutes to give me my food. It was very overpriced and the chips tasted like they were reheated! Also the communication in there was atrocious. Wont be going again.
Sam Uren
Asked for 2 menu items to be told they don't sell them, with the menu displaying them on the wall. Chips were nothing special and a bit rubbery and the battered sausage was edible at least.
ROBERT BECKETT
Food not the best but it was a Tuesday and my local chippy was shut. Next time I'll just cook at home. The menu board was gone and guys behind counter didn't seem to care about customers, its a shame really as there shop in helston used to be
johny winkworth
Bought chips with cheese and beans for 6.50 was cold! Chips were like cardboard! Wouldn't go there again if it was free!!!
todd Uren (UnseenHuman)
Great food resonable price and lots of
Ernst Van niekerk
Went there at 5.10 pm for some chips, and a few other items. .I wanted "HOT" chips.What was given was not fresh hot chips. Possibly from afternoon servings.I tasted some, flavour seemed good.They had just put a fresh batch of chips in the oil.And I said I would wait the 8 minutes for it.When I arrived home, with the "" hot"" food, that I placed in a sealed bag to keep food warm.The chips they gave me where, NOT HOT, But the same older cold chips I originally did not want...My families 1st, and ONLY, AND LAST TIME.WAKE UP TO GOOD SERVICE FOR YOUR CUSTOMERS.
henry i
BE WARNED DO NOT USETHIS PLACEi ordered fish chips at 5.30 pm on line for home delivery on saturday01 /09/23 had to ring them many many times as it took so long to deliver time came up to 10 .45 YES ITWAS NOW 10.45PM STILLNO FISH CHIPS I AGAIN RANG THEM THE EXCUSE WAS THEY KNOCKED ON MY DOOR AND LEFT FOOD ON DOOR STEP WHAT A SHAMBLES I TODAY 02/09/23 rang them for a refund over the phone to pay my money back on my card they are refusing to do this as they said we have no proof of your payment watch this space i tell you please do not use this place i am going to report them about nofood no refund i will take them to small claims court to get my refund i have proof on my bank statement i paid themi will get more than my refund from salt n viniger when they pay my £200 in court fees
Haven't ordered takeaway from here for nearly a year due to previous delivery issues and appalling customer service. Thought I'd try them again and found them to be consistent in their customer service and delivery. It's not rocket science to get an order correct but these seem to struggle blaming it on being busy and lack of staff. That rings a bell hmmmmm! Needless to say this time I will not be using them again and would definitely recommend a different food outlet.
Tuana Muhammadi
I’ve ordered chicken shish kabab with salad while I told him put inside folk and some Lemon he said okay but when it delivered he didn’t put Lemon and folk. I called to him that why you didn’t done what I told you? He answered me so disrespectfully and said what do you want from me go to somewhere else for next time! I never seen any boss be disrespect like him.
Tobias Houghton (ObiWan74)
Waited in shop for 10 mins calling out and even rang the phone like there was no one there see we all left to go McDonald's instead
jamali3
Awful Service! Avoid ! Went tonight for Fish and chips partner asked for cod and chips twice but when only received one was told only paid for one and that the reason his order was wrong was that HE WAS BEING DISCRIMINATING BECAUSE THE STAFF WERE NOT BRITISH !!!!! My partner has never been racist in his life and to be accused of this was very upsetting. The way the manager spoke to my partner was very aggressive and when told of this he stated he was being assertive. Obviously needs a course in customer service as his attitude was appalling! To add insult to injury the chips were anaemic and the 2 portions we eventually got were totally different sizes. Needless to say we will not be going back and by the look of the majority of reviews we are not the only ones .
Naseer Khan
Big portions for a regular fish and chips. Tasty and reasonably priced. Bonus is that they cook fish separately in oil. Good for muslims
Two portions of chips at 12.30 lunchtime were disgusting and not fresh tried to contact but no joy avoid these tasteless
Previously had food delivered from here first time had a lovely battered home made fishcake, chips and curry sauce ordered the same the other day sadly got a small cheap frozen processed fishcake and luke warm chips sadly but a quick friendly delivery.
I have given this place several chances. Used to be good but has really gone down hill.Last order the chips were some how under and overdone at the same time. Inedible! I have ordered fries and been sent chips. This has happened at least 3 times, several months apart....take the fries off the menu if you don't have them!!! The fries are for an autistic child who will only eat fries so, just sending chips is no good. They offered to refund me, every time they did this, but they never have sent me the money back. We decided to try once more tonight and this was the last chance. Not wasting any more money on soggy, luke warm brown chips anymore. Done with it, honestly I wanted them to be better but it's just awful.
First time buying from here , went in and only ordered 2 large chips and a portion of chicken nuggets i was the only person in there they took around 30 minutes to give me my food. It was very overpriced and the chips tasted like they were reheated! Also the communication in there was atrocious. Wont be going again.
Asked for 2 menu items to be told they don't sell them, with the menu displaying them on the wall. Chips were nothing special and a bit rubbery and the battered sausage was edible at least.
Food not the best but it was a Tuesday and my local chippy was shut. Next time I'll just cook at home. The menu board was gone and guys behind counter didn't seem to care about customers, its a shame really as there shop in helston used to be
Bought chips with cheese and beans for 6.50 was cold! Chips were like cardboard! Wouldn't go there again if it was free!!!
Great food resonable price and lots of
Went there at 5.10 pm for some chips, and a few other items. .I wanted "HOT" chips.What was given was not fresh hot chips. Possibly from afternoon servings.I tasted some, flavour seemed good.They had just put a fresh batch of chips in the oil.And I said I would wait the 8 minutes for it.When I arrived home, with the "" hot"" food, that I placed in a sealed bag to keep food warm.The chips they gave me where, NOT HOT, But the same older cold chips I originally did not want...My families 1st, and ONLY, AND LAST TIME.WAKE UP TO GOOD SERVICE FOR YOUR CUSTOMERS.
BE WARNED DO NOT USETHIS PLACEi ordered fish chips at 5.30 pm on line for home delivery on saturday01 /09/23 had to ring them many many times as it took so long to deliver time came up to 10 .45 YES ITWAS NOW 10.45PM STILLNO FISH CHIPS I AGAIN RANG THEM THE EXCUSE WAS THEY KNOCKED ON MY DOOR AND LEFT FOOD ON DOOR STEP WHAT A SHAMBLES I TODAY 02/09/23 rang them for a refund over the phone to pay my money back on my card they are refusing to do this as they said we have no proof of your payment watch this space i tell you please do not use this place i am going to report them about nofood no refund i will take them to small claims court to get my refund i have proof on my bank statement i paid themi will get more than my refund from salt n viniger when they pay my £200 in court fees
Restaurantji Recommends
Haven't ordered takeaway from here for nearly a year due to previous delivery issues and appalling customer service. Thought I'd try them again and found them to be consistent in their customer service and delivery. It's not rocket science to get an order correct but these seem to struggle blaming it on being busy and lack of staff. That rings a bell hmmmmm! Needless to say this time I will not be using them again and would definitely recommend a different food outlet.
I’ve ordered chicken shish kabab with salad while I told him put inside folk and some Lemon he said okay but when it delivered he didn’t put Lemon and folk. I called to him that why you didn’t done what I told you? He answered me so disrespectfully and said what do you want from me go to somewhere else for next time! I never seen any boss be disrespect like him.
Waited in shop for 10 mins calling out and even rang the phone like there was no one there see we all left to go McDonald's instead
Awful Service! Avoid ! Went tonight for Fish and chips partner asked for cod and chips twice but when only received one was told only paid for one and that the reason his order was wrong was that HE WAS BEING DISCRIMINATING BECAUSE THE STAFF WERE NOT BRITISH !!!!! My partner has never been racist in his life and to be accused of this was very upsetting. The way the manager spoke to my partner was very aggressive and when told of this he stated he was being assertive. Obviously needs a course in customer service as his attitude was appalling! To add insult to injury the chips were anaemic and the 2 portions we eventually got were totally different sizes. Needless to say we will not be going back and by the look of the majority of reviews we are not the only ones .
Big portions for a regular fish and chips. Tasty and reasonably priced. Bonus is that they cook fish separately in oil. Good for muslims