I always have a fantastic experience when coming here, the staff are very friendly and helpful and nothing is too much trouble.
Allison Daly
Friendly counter service.Very busy and more staff needed.Sat in with coffee.One large table for six covered with laptop, note books, pen, blue paper roll, all unattended.Another table had cleaning fluid bottle and cloth left on it.Mop and bucket left by another table.Broom and dustpan left at end of counter.Not pleasant to sit around with cleaning not finished.Sat and observed while drinking my coffee for more than 25 mins.Staff need more training.Given that my usual coffee has increased by 15p today Costa can afford to adequately train and provide enough staff to give good service.
James Boon
Nice coffee shop. Good atmosphere and well located in town
Gildedhen
Very cold in the cafe, we had to put our coats on. Most of the tables were blocked off and it's only 4pm. My drink was tasteless and very watery. Maybe watering milk and flavours down to save money. No plates were given with cakes either. Won't use this Costa again
Matt Hardiman
Late opening. Was stood out side and the bloke with the bold head was just stood inside on his phone.
Laura George
Unfortunately today I had a soya mocha that was not up to standard and my partner had an peach iced tea which was not exactly iced .. more like the temperature of cold water from a tap. The shop was so busy that it felt difficult to say anything, I ended up just forcing myself to drink it instead of wasting it.
Freya Daniels
The drinks don’t have much flavour and taste watery. I don’t recommend stopping in here as it is not worth the money, I could’ve made a cheap coffee at home that tasted better than this
Alicia L
My friends and I went into costa coffee to buy a drink and to use the bathroom. Us 3 girls went only to bath room together as that’s what girls do… we hear a really aggressive bang and a lady shouting at the door accusing us of doing drugs and saying we had to pay you use the loo when we where. On our way to after the loo. Her name was Lauren she need to really learn customer service and have some respect for people and they her tone is. Sort it out and have some staff train pit in place.
Mike Bray
Staff gave the impression that they didn't care and everything was to much trouble. The chicken and bacon sandwich was only 1/3 filled. As a regular user I feel that Costa is not what it used to be. Which is a shame as I am now looking else where for my 11 o'clock coffee fix. Shame.Parking: Crowded location due to multi retail outlets.
Lorna West
Great for coffee and cake, the staff are always friendly and go the extra mile to help
Was told by a local friend they had staffing issues previously. Looked to be enough staff there today, however, the lady on the till seemed very incompetent...
Timothy White
Nice coffee and some decent cakes too
Ali Matthews
Nice, clean, open place, friendly baristas, clean tables and not busy. Coffee and cakes were lovely. Only one whinge - a baristas walked past us and sneezed into her hands and I didn't see her then wash her hands. As there is still antibac pumps at the door here, I would expect better hygiene. Otherwise, nice Costa.
Gemma
Very friendly and efficient staff.The store was clean and tidy.Toilets available, one is has disabled access and a baby changing unit.Seating inside and outside.A good range of products on sale.Nice tall ceilings and large windows make it feel big and bright.Kid-friendliness: Free milk babychino and kids meal itemsParking: Parking on site. One parent and child and one disabled parking spot right outside the shop entrance.Wheelchair accessibility: Wheelchair accessible and disabled toilet
Gillian Ok
Tea and toast perfect place very noisy. Acoustics not good.Kid-friendliness: Kid friendlyParking: Parking goodWheelchair accessibility: Good
I always have a fantastic experience when coming here, the staff are very friendly and helpful and nothing is too much trouble.
Friendly counter service.Very busy and more staff needed.Sat in with coffee.One large table for six covered with laptop, note books, pen, blue paper roll, all unattended.Another table had cleaning fluid bottle and cloth left on it.Mop and bucket left by another table.Broom and dustpan left at end of counter.Not pleasant to sit around with cleaning not finished.Sat and observed while drinking my coffee for more than 25 mins.Staff need more training.Given that my usual coffee has increased by 15p today Costa can afford to adequately train and provide enough staff to give good service.
Nice coffee shop. Good atmosphere and well located in town
Very cold in the cafe, we had to put our coats on. Most of the tables were blocked off and it's only 4pm. My drink was tasteless and very watery. Maybe watering milk and flavours down to save money. No plates were given with cakes either. Won't use this Costa again
Late opening. Was stood out side and the bloke with the bold head was just stood inside on his phone.
Unfortunately today I had a soya mocha that was not up to standard and my partner had an peach iced tea which was not exactly iced .. more like the temperature of cold water from a tap. The shop was so busy that it felt difficult to say anything, I ended up just forcing myself to drink it instead of wasting it.
The drinks don’t have much flavour and taste watery. I don’t recommend stopping in here as it is not worth the money, I could’ve made a cheap coffee at home that tasted better than this
My friends and I went into costa coffee to buy a drink and to use the bathroom. Us 3 girls went only to bath room together as that’s what girls do… we hear a really aggressive bang and a lady shouting at the door accusing us of doing drugs and saying we had to pay you use the loo when we where. On our way to after the loo. Her name was Lauren she need to really learn customer service and have some respect for people and they her tone is. Sort it out and have some staff train pit in place.
Staff gave the impression that they didn't care and everything was to much trouble. The chicken and bacon sandwich was only 1/3 filled. As a regular user I feel that Costa is not what it used to be. Which is a shame as I am now looking else where for my 11 o'clock coffee fix. Shame.Parking: Crowded location due to multi retail outlets.
Great for coffee and cake, the staff are always friendly and go the extra mile to help
Restaurantji Recommends
Was told by a local friend they had staffing issues previously. Looked to be enough staff there today, however, the lady on the till seemed very incompetent...
Nice coffee and some decent cakes too
Nice, clean, open place, friendly baristas, clean tables and not busy. Coffee and cakes were lovely. Only one whinge - a baristas walked past us and sneezed into her hands and I didn't see her then wash her hands. As there is still antibac pumps at the door here, I would expect better hygiene. Otherwise, nice Costa.
Very friendly and efficient staff.The store was clean and tidy.Toilets available, one is has disabled access and a baby changing unit.Seating inside and outside.A good range of products on sale.Nice tall ceilings and large windows make it feel big and bright.Kid-friendliness: Free milk babychino and kids meal itemsParking: Parking on site. One parent and child and one disabled parking spot right outside the shop entrance.Wheelchair accessibility: Wheelchair accessible and disabled toilet
Tea and toast perfect place very noisy. Acoustics not good.Kid-friendliness: Kid friendlyParking: Parking goodWheelchair accessibility: Good