Retallack Resort and Spa Cornwall

Name: Retallack Resort and Spa Cornwall
Address: Winnard's Perch, St Columb Major, Saint Columb, Cornwall, TR9 6DE, US
Telephone: 0330 053 7000
Price range: $$
Rating: 3.7

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Hours:
Winnard's Perch, St Columb Major, Saint Columb
0330 053 7000

About Retallack Resort and Spa Cornwall

Retallack Resort and Spa in Cornwall offers a mix of experiences for its visitors. Many guests have praised the helpful and caring staff, particularly highlighting the exceptional support provided by Tegen, Phebe, and Jack during a recent visit to the Retallack Water Park. Their professionalism and empathy stood out, especially when they assisted a family in retrieving lost trainers, demonstrating the resort's commitment to customer service. However, not all experiences have been positive. One guest expressed disappointment during their fourth visit, citing issues with their accommodation. They were allocated a lakeside house that had limited views and access due to nearby fences, which were a result of a land dispute. The cleanliness of the property also raised concerns, with reports of dust and cobwebs. The guest felt let down by the dismissive customer service and chose not to use the restaurant during this visit. On a brighter note, another guest enjoyed their stay in a two-bedroom barn, noting the high standard of accommodation and the welcoming staff. They appreciated the peaceful environment and mentioned enjoying a nice pint of Doom Bar along with a good burger and chips from the restaurant. Overall, Retallack Resort and Spa has potential for a great getaway, but guests are advised to confirm their bookings directly to avoid any issues.