Me and a friend went today and we were really disappointed, the glasses smelt like a wet mop, the food was tasteless and the plates were just really unclean and looked grimy. The sides were also tasteless and boring.Zero atmosphere, maybe this explains why there were hardly any customers when we arrived, a real let down we definitely wouldn’t return.
dbukbo
I came here with my boyfriend and bought a bubble tea drink as i really like them but the other shop i’m town was closed. It took them about 10 minutes to prepare it when there was no other people around and as they were preparing, they brought out a chinese takeaway tub of boba pearls that weren’t even hot. Just sat in the tub. Didn’t think anything of it though and waited until it was ready. They handed it over and i was quite happy due to the size of the cup, you were getting a lot for your money. I left the shop and when i tell you i have never experienced boba like that, i mean it. The balls were completely solid to the middle and were inedible, the tea was completely tasteless and there was a miserable amount of ice in it. I went and put it straight in the bin. Quite disappointing considering it was £4.50. Needless to say i won’t be going back.
C Duckworth
If it was possible to give 0 stars I most definitely would. We visited at peak time on Tuesday evening, before a show at Hall for Cornwall so we expected it to be buzzing, we were the only table in, which should have been a sign to go somewhere else. Food was cold, no red wine and laughably was informed the egg fried rice wasn't ready, i was offered steamed rice or noodles, noodles were drenched in soy sauce. Spring rolls tough, steamed buns may have missed the steaming, and we were unsure of which meat was actually in them. To be fair to our waitress she was amazing, very friendly and should probably find another job where she is appreciated and can properly show her worth. Such a shame used to be a great venue.
QueenB1994
How is this place open ? This restaurant WAS the place to go and eat and you’d be lucky to get a table. We decided to go and was shocked that this place was empty BUT soon after walking in we came to understand why, the place needs a good deep clean ! Dirty tables etc. When the food came out we could tell this is not the same Xen standards it used to be, food was dire and we did regret going in here and spending money I was actually panicking that we was going to get poorly after eating in here as we read the reviews on our way home both on here & google reviews.
Mr Mann
This used to be THE place to be. It was always pricy but you got a feeling of it being special.Now this is tired. Compared to other places it is now reasonable value with huge portions at a similar price to other restaurants as they put their prices up but Xen hasn't.Grotty menus, truck stop atmosphere, piles and piles of bills, receipts and other paperwork in the corridor and choking up the disabled toilet (which also comes with a special treat of a bin overflowing with dirty nappies that had been there a while).Most of the food was amazing but the prawn toast was cooked in oil that needed a change and was put in before being up to temperature so it was swimming in disgusting grease.Overall it is a a fading star, or a diamond in the rough. Hit and miss with some real quality and quantity hidden in there. Despite what I sat about the other spots catching up price wise, it is still too pricy for us to visit regularly.Vegetarian options: As good a vege section as you tend to get anywhere that doesn't specialise in itDietary restrictions: Clear labellingParking: Multistorey carpark virtually opposite and free parking on the road if you want to risk a ticketKid-friendliness: It's okay. No atmosphere but utilitarian so kids won't be entertained but can't do damageWheelchair accessibility: A struggle but you can get in.
Jasmineamber91
Amber G review in our opinion is utter rubbish, just someone finding reason to moan over nothing. We were the couple who came in and we were told at the counter that the card machine isn’t working and that we could bank transfer or cash if we wanted to, which wasn’t a problem. The guy (manager I presume) was friendly and really accommodating to our dietary request (which anywhere else would have struggled with). Food was cooked fresh and tasted amazing as always. If it was crap we wouldn’t drive from Penzance just to get xen takeaway! I would seriously ignore the negative comments and give xen a try because we’ve been numerous times now and I cannot fathom for the life of me why there are negative reviews?! Literally everyone I’ve spoken to who have eaten here have said the same…amazing and good value. Highly recommend the char siu pork And the satay is the closest we’ve had to actually having it in Indonesia, not like most places where it’s just spicy watery crap. The only issue we have is that xen is too far for us to come more often…. But it is worth battling new chivvy for (RIP chivvy)
Amber G
** AVOID THIS PLACE** UNLESS YOU WANT FOOD POSIONING !!! Xen Noodle Bar Used to be the place to go what has happened ! Terrible experience ! Where to start - When got seated we noticed the tables were filthy & the floors were matching to, bits of food everywhere dead flys on the lighting & the seats were all cracked and fabric missing, at this point we should of just left ! But we didn’t we placed our order and then the girl who was working told us the card machine was playing up and could we pay by bank transfer what at this point I didn’t mind, it was only when another couple walked in & ordered they didn’t mention anything about there card machine not working to them so they must of thought we looked like we came from a certain community ! Then the food comes honestly this was terrible the plates were cold & dirty underneath ! The food looked like it had been just sat there and dumped on the plate. We had to complain as it was luke warm and really just awful, the girl who told us the card machine was broke had left at this point and we spoke to another member of staff who tried to charge us for the meal again and we told her no we have already paid as the other member of staff told us the card machine was playing up and she said that nothing was wrong with the machine ! We did get refunded for one of the meals & starters but I think the only reason they did this with ease was due to the local council food hygiene officer was doing a inspection at that moment in time.
Robert C
Ordered a delivery 5pm at 7 40 on a Tuesday night not a busy time,driver phoned he was lost. I'm a disabled elderly person that had toget dressed and go out to look for him. The meal was cold and 2 hours late. I phoned xen and was promised refund and a voucher. I gave my email address to receive voucher. Not had any reply from Xen or a refund.
Sightseer02002203196
Went out for dinner tonight with my friend...I work in truro but did not know about XEN...we had starters and mains.. the prawn toast is amazing...the pork ribs were to die for and the noodles were perfect...fantastic food and good value...would definitely recommend.
Cy Rose
We cane in. Order for grill, served after nearly an hour to arrive. Wanted rice but was told after 30 minutes that they need to make another one so if we could have noodles instead but we finished eating nearly all the meat and noodles never came! FFS!!!
We decided to have the lunchtime meal deal to takeaway. We chose beef noddles. We basically didn’t even get half a takeaway tub full. I had five tiny pieces of beef and my husband had six. They forgot our prawn crackers and we didn’t notice until we started eating. We also had the veg dumplings which were nearly £6. There was four small dumplings. Very dissatisfied and complete waste of money.
Ched G
£23 bbq not worth it most of the items missing no seafood as advertised and gave up on eating for rice and noodles that never asked for a discount on the bill which was refused
skatandie
Ordered a take away to be delivered. It has been over two hours and it still doesn’t arrive even after phoning. Won’t use Xen again. Go elsewhere if you want to eat.
mae
We came here for lunch. As we stepped in we noticed that it was quite unkept for example, the floor was dirty and the seats were peeling. Service was pretty slow. The glasses were very dirty and the water was warm. The “crispy” squid was soft and oily. We also ordered the crispy duck which was dry and of poor quality. Also the plum sauce was extremely sweet. Overall a unsatisfactory experience hence the low rating.
Martin Caruana
The restaurant was empty on a Saturday lunchtime, which was not a good sign. It looked tired and dirty, and the toilet was filthy.Prawn toast was like supermarket bread with a light coating of prawn and seeds. Barely any sauce for dipping.Noodles were greasy.Sake on the menu, but no sake available!
Me and a friend went today and we were really disappointed, the glasses smelt like a wet mop, the food was tasteless and the plates were just really unclean and looked grimy. The sides were also tasteless and boring.Zero atmosphere, maybe this explains why there were hardly any customers when we arrived, a real let down we definitely wouldn’t return.
I came here with my boyfriend and bought a bubble tea drink as i really like them but the other shop i’m town was closed. It took them about 10 minutes to prepare it when there was no other people around and as they were preparing, they brought out a chinese takeaway tub of boba pearls that weren’t even hot. Just sat in the tub. Didn’t think anything of it though and waited until it was ready. They handed it over and i was quite happy due to the size of the cup, you were getting a lot for your money. I left the shop and when i tell you i have never experienced boba like that, i mean it. The balls were completely solid to the middle and were inedible, the tea was completely tasteless and there was a miserable amount of ice in it. I went and put it straight in the bin. Quite disappointing considering it was £4.50. Needless to say i won’t be going back.
If it was possible to give 0 stars I most definitely would. We visited at peak time on Tuesday evening, before a show at Hall for Cornwall so we expected it to be buzzing, we were the only table in, which should have been a sign to go somewhere else. Food was cold, no red wine and laughably was informed the egg fried rice wasn't ready, i was offered steamed rice or noodles, noodles were drenched in soy sauce. Spring rolls tough, steamed buns may have missed the steaming, and we were unsure of which meat was actually in them. To be fair to our waitress she was amazing, very friendly and should probably find another job where she is appreciated and can properly show her worth. Such a shame used to be a great venue.
How is this place open ? This restaurant WAS the place to go and eat and you’d be lucky to get a table. We decided to go and was shocked that this place was empty BUT soon after walking in we came to understand why, the place needs a good deep clean ! Dirty tables etc. When the food came out we could tell this is not the same Xen standards it used to be, food was dire and we did regret going in here and spending money I was actually panicking that we was going to get poorly after eating in here as we read the reviews on our way home both on here & google reviews.
This used to be THE place to be. It was always pricy but you got a feeling of it being special.Now this is tired. Compared to other places it is now reasonable value with huge portions at a similar price to other restaurants as they put their prices up but Xen hasn't.Grotty menus, truck stop atmosphere, piles and piles of bills, receipts and other paperwork in the corridor and choking up the disabled toilet (which also comes with a special treat of a bin overflowing with dirty nappies that had been there a while).Most of the food was amazing but the prawn toast was cooked in oil that needed a change and was put in before being up to temperature so it was swimming in disgusting grease.Overall it is a a fading star, or a diamond in the rough. Hit and miss with some real quality and quantity hidden in there. Despite what I sat about the other spots catching up price wise, it is still too pricy for us to visit regularly.Vegetarian options: As good a vege section as you tend to get anywhere that doesn't specialise in itDietary restrictions: Clear labellingParking: Multistorey carpark virtually opposite and free parking on the road if you want to risk a ticketKid-friendliness: It's okay. No atmosphere but utilitarian so kids won't be entertained but can't do damageWheelchair accessibility: A struggle but you can get in.
Amber G review in our opinion is utter rubbish, just someone finding reason to moan over nothing. We were the couple who came in and we were told at the counter that the card machine isn’t working and that we could bank transfer or cash if we wanted to, which wasn’t a problem. The guy (manager I presume) was friendly and really accommodating to our dietary request (which anywhere else would have struggled with). Food was cooked fresh and tasted amazing as always. If it was crap we wouldn’t drive from Penzance just to get xen takeaway! I would seriously ignore the negative comments and give xen a try because we’ve been numerous times now and I cannot fathom for the life of me why there are negative reviews?! Literally everyone I’ve spoken to who have eaten here have said the same…amazing and good value. Highly recommend the char siu pork And the satay is the closest we’ve had to actually having it in Indonesia, not like most places where it’s just spicy watery crap. The only issue we have is that xen is too far for us to come more often…. But it is worth battling new chivvy for (RIP chivvy)
** AVOID THIS PLACE** UNLESS YOU WANT FOOD POSIONING !!! Xen Noodle Bar Used to be the place to go what has happened ! Terrible experience ! Where to start - When got seated we noticed the tables were filthy & the floors were matching to, bits of food everywhere dead flys on the lighting & the seats were all cracked and fabric missing, at this point we should of just left ! But we didn’t we placed our order and then the girl who was working told us the card machine was playing up and could we pay by bank transfer what at this point I didn’t mind, it was only when another couple walked in & ordered they didn’t mention anything about there card machine not working to them so they must of thought we looked like we came from a certain community ! Then the food comes honestly this was terrible the plates were cold & dirty underneath ! The food looked like it had been just sat there and dumped on the plate. We had to complain as it was luke warm and really just awful, the girl who told us the card machine was broke had left at this point and we spoke to another member of staff who tried to charge us for the meal again and we told her no we have already paid as the other member of staff told us the card machine was playing up and she said that nothing was wrong with the machine ! We did get refunded for one of the meals & starters but I think the only reason they did this with ease was due to the local council food hygiene officer was doing a inspection at that moment in time.
Ordered a delivery 5pm at 7 40 on a Tuesday night not a busy time,driver phoned he was lost. I'm a disabled elderly person that had toget dressed and go out to look for him. The meal was cold and 2 hours late. I phoned xen and was promised refund and a voucher. I gave my email address to receive voucher. Not had any reply from Xen or a refund.
Went out for dinner tonight with my friend...I work in truro but did not know about XEN...we had starters and mains.. the prawn toast is amazing...the pork ribs were to die for and the noodles were perfect...fantastic food and good value...would definitely recommend.
We cane in. Order for grill, served after nearly an hour to arrive. Wanted rice but was told after 30 minutes that they need to make another one so if we could have noodles instead but we finished eating nearly all the meat and noodles never came! FFS!!!
Restaurantji Recommends
We decided to have the lunchtime meal deal to takeaway. We chose beef noddles. We basically didn’t even get half a takeaway tub full. I had five tiny pieces of beef and my husband had six. They forgot our prawn crackers and we didn’t notice until we started eating. We also had the veg dumplings which were nearly £6. There was four small dumplings. Very dissatisfied and complete waste of money.
£23 bbq not worth it most of the items missing no seafood as advertised and gave up on eating for rice and noodles that never asked for a discount on the bill which was refused
Ordered a take away to be delivered. It has been over two hours and it still doesn’t arrive even after phoning. Won’t use Xen again. Go elsewhere if you want to eat.
We came here for lunch. As we stepped in we noticed that it was quite unkept for example, the floor was dirty and the seats were peeling. Service was pretty slow. The glasses were very dirty and the water was warm. The “crispy” squid was soft and oily. We also ordered the crispy duck which was dry and of poor quality. Also the plum sauce was extremely sweet. Overall a unsatisfactory experience hence the low rating.
The restaurant was empty on a Saturday lunchtime, which was not a good sign. It looked tired and dirty, and the toilet was filthy.Prawn toast was like supermarket bread with a light coating of prawn and seeds. Barely any sauce for dipping.Noodles were greasy.Sake on the menu, but no sake available!