The staff were amazing.huge shout out to the manager. We didn’t book and it was breakfast with Santa. The place was bouncing and she opened up tables in the bar , which accommodated my husband in a wheelchair and me on crutches. They were run off their feet but stayed polite and kind. They kept the hot and continental buffet well stocked. In fact they were more efficient than the poor coffee machines as they couldn’t keep up with demand. You really need to give them more staff when running promotions like this . You really need to hang on to them as they are real assests to your company. Food was good quality, fresh and great selection. Impressive value for money. Nothing was too much trouble for front of house or the kitchen. The place was clean and they cleared tables as quickly as they could. The place does need some routine maintenance on things like cupboard doors at the buffet areas.
collin jackson
Wonderful Christmas Dinner at a very reasonable price...well presented and served ...Will most certainly return...much appreciated...??
Peter Carter
Staff where great friendly and polite and food was good just a bit overcooked on
Travel769449
Lovely staff and good soft play, as always, however the portions were uncharacteristically tiny! Paid extra for large and would hate to see a small. Never had such small portions here before and quite disappointed. Wonder if there's new kitchen staff as this was enough to make us not return here.
Coastal31171291971
Went in with my family as someone who works at Brewers Fayre, I wanted to take them there to eat and drink and take advantage of the staff discount. I provided my privilege card number although the manager wanted to see the physical card when all she needed was the number to associate myself to the store. I offered to provide my ID and ring up the store to confirm and the manager didn’t really care, all she was interested in is getting away. Even when the server went over to her she looked fed up and shrugged me away on first attempt. Besides the manager being rude and disinterested on providing a good service. Overall the place was clean, service was good and food good. Although, Men’s toilets could do with a refurb.
Allan Lytollis
It's what you'd expect from a Brewers Fayre, we went for breakfast, it was a buffet style. It wasn't fantastic but for the price it was good.
Pauline Ostridge
Starter of prawn cocktail,Xmas dinner and we shared the profiteroles which there was loads and all delicious,
Henry Hunter
Burger not properly cooked, caused food poisoning after 2 hours.Customer service over telephone poor. Refused to accept responsibility for their own cooking.Management were uncaring and arrogant.
zizi m
Great service from Charlotte. Very friendly and approachable, great hospitality asset to company. Deserves a raise
Vladislavs L
Lottie was a great bar maid all night. Provided amazing service for me and my coworkers. Would definitely revisit
We stayed at the Premier Inn nextdoor and paid for breakfast which was in this Brewers Fayre. When we arrived we had to join a long queue behind non-residents just to give our room number. The girl who eventually took our details and showed us to our table treated us like we were an inconvenience, she was so rude and miserable. Then the real problems began. No clean cups for the tea/coffee machine, which was situated next to the arriving guests queue so you had to squeeze past them. No glasses for juice. No juice. Hot breakfast had a massive queue then most of the items had run out so empty dishes everywhere and the staff were in no hurry to refill. I went to ask a member of staff about it and she was as rude and dismissive as the first girl. The chef finally brought out more food but at his own slow pace, no sense of urgency. Then as soon as he put the filled dishes down they were emptied by the numerous people who’d been waiting ages for food so the problem started again for the rest of the queue. Yet despite the obvious lack of competent staff and food they still kept allowing in paying visitors from outside the Premier Inn so the place was rammed. I would recommend that if you do stay in the Premier Inn you avoid the breakfast option in this place at all costs. The manager urgently needs to address the attitude and performance of the staff, they were appalling. I have given 1 star because when the food finally did arrive it was very nice. But not worth the hassle.
Z4881BUdaveh
Excellent breakfast party staff were so helpful and attentive. Our party was ran by Demi who worked really hard to make sure everyone had everything they wanted including coming in early to set up for us! Will defiantly come back again!!
Pete Maxwell
Decent food at a competitive price, decent service, decent atmosphere, busy but not overcrowded. Can be difficult to get a parking place.
Alison Pattinson
Food is always lovely, well priced and lots of loyalty offers.Indoor play area is lovely, they do toddler mornings too with crafts. All the staff are lovely, Pam in the play area is
Jelly 98
Really disappointed with the sharer we got. The chef would be better suited in a crematorium then a kitchen. Staff were lovely, really dead for a Friday
The staff were amazing.huge shout out to the manager. We didn’t book and it was breakfast with Santa. The place was bouncing and she opened up tables in the bar , which accommodated my husband in a wheelchair and me on crutches. They were run off their feet but stayed polite and kind. They kept the hot and continental buffet well stocked. In fact they were more efficient than the poor coffee machines as they couldn’t keep up with demand. You really need to give them more staff when running promotions like this . You really need to hang on to them as they are real assests to your company. Food was good quality, fresh and great selection. Impressive value for money. Nothing was too much trouble for front of house or the kitchen. The place was clean and they cleared tables as quickly as they could. The place does need some routine maintenance on things like cupboard doors at the buffet areas.
Wonderful Christmas Dinner at a very reasonable price...well presented and served ...Will most certainly return...much appreciated...??
Staff where great friendly and polite and food was good just a bit overcooked on
Lovely staff and good soft play, as always, however the portions were uncharacteristically tiny! Paid extra for large and would hate to see a small. Never had such small portions here before and quite disappointed. Wonder if there's new kitchen staff as this was enough to make us not return here.
Went in with my family as someone who works at Brewers Fayre, I wanted to take them there to eat and drink and take advantage of the staff discount. I provided my privilege card number although the manager wanted to see the physical card when all she needed was the number to associate myself to the store. I offered to provide my ID and ring up the store to confirm and the manager didn’t really care, all she was interested in is getting away. Even when the server went over to her she looked fed up and shrugged me away on first attempt. Besides the manager being rude and disinterested on providing a good service. Overall the place was clean, service was good and food good. Although, Men’s toilets could do with a refurb.
It's what you'd expect from a Brewers Fayre, we went for breakfast, it was a buffet style. It wasn't fantastic but for the price it was good.
Starter of prawn cocktail,Xmas dinner and we shared the profiteroles which there was loads and all delicious,
Burger not properly cooked, caused food poisoning after 2 hours.Customer service over telephone poor. Refused to accept responsibility for their own cooking.Management were uncaring and arrogant.
Great service from Charlotte. Very friendly and approachable, great hospitality asset to company. Deserves a raise
Lottie was a great bar maid all night. Provided amazing service for me and my coworkers. Would definitely revisit
Restaurantji Recommends
We stayed at the Premier Inn nextdoor and paid for breakfast which was in this Brewers Fayre. When we arrived we had to join a long queue behind non-residents just to give our room number. The girl who eventually took our details and showed us to our table treated us like we were an inconvenience, she was so rude and miserable. Then the real problems began. No clean cups for the tea/coffee machine, which was situated next to the arriving guests queue so you had to squeeze past them. No glasses for juice. No juice. Hot breakfast had a massive queue then most of the items had run out so empty dishes everywhere and the staff were in no hurry to refill. I went to ask a member of staff about it and she was as rude and dismissive as the first girl. The chef finally brought out more food but at his own slow pace, no sense of urgency. Then as soon as he put the filled dishes down they were emptied by the numerous people who’d been waiting ages for food so the problem started again for the rest of the queue. Yet despite the obvious lack of competent staff and food they still kept allowing in paying visitors from outside the Premier Inn so the place was rammed. I would recommend that if you do stay in the Premier Inn you avoid the breakfast option in this place at all costs. The manager urgently needs to address the attitude and performance of the staff, they were appalling. I have given 1 star because when the food finally did arrive it was very nice. But not worth the hassle.
Excellent breakfast party staff were so helpful and attentive. Our party was ran by Demi who worked really hard to make sure everyone had everything they wanted including coming in early to set up for us! Will defiantly come back again!!
Decent food at a competitive price, decent service, decent atmosphere, busy but not overcrowded. Can be difficult to get a parking place.
Food is always lovely, well priced and lots of loyalty offers.Indoor play area is lovely, they do toddler mornings too with crafts. All the staff are lovely, Pam in the play area is
Really disappointed with the sharer we got. The chef would be better suited in a crematorium then a kitchen. Staff were lovely, really dead for a Friday