Terrible dryers magnum multi dry newlec old osilly etc. But the cafe was amazing and old so I rate it 5. Perfect food.
Michael Hall
Reasonably priced cafe with a limited menu. Fantastic views over the lake though. A great place to have a snack and a drink while waiting for a boat trip, or after being in the aquarium nearby.
betty harper
Very disappointed with the loaded fries. Was a small bowl of stale fries, around 5 small square sheets of parmesan not shredded and about 6 little pieces of bacon. For £5.95, you'd expect better!The burger was okay, but £4.50 for 5 small chicken nuggets was not.Food debris all over the floor and tables, it wasn't even that busy so they had time to clean up.
Rob Hobson
A great spot to stop for a bite. The service was great and the food good. The prices were good and the bathroom facilities also good. Would definitely recommend popping in if you need a nibble.
Andrew D
Poor choice of food and very expensive. £8:50 for a cheeseburger chips £3:95. Also not the best quality. If travelling on the steam railway probably better to plan ahead and bring a picnic.
WendyM238
They waited for us to order before telling us that the dog was not welcome We asked for 1 of the drinks to be put into a take away cup so they put all the drinks in take away cups. Although the café only had a few tables occupied we were clearly not very welcome
nobbysgold
Visited with family after a trip to the aquarium. Absolutely vile place. Perfect setting, good size. Food choices incredibly limited. We ordered the chicken burger £8.95, doesn’t come with fries, they are a further £4.95, what the hell. Food took 45 mins with no fries,. Asked and asked and asked, ready to leave then 2 portions given. Stinking cheap rubbish. Two people serving, no clue what was happening, just apologising all the time. Nothing was cleared the whole time we were there. 3 fellas in the kitchen, cooking god knows what because there is so little on the menu. Gluten free option was chips and that’s it. This place is vastly over priced, dirty, understaffed and serves v cheap ingredients with no imagination. I would never return. I advise all people to swerve this place. Needs new management and it would be an absolute gold mine.
Fabien C
Terrible service, terrible food and extortionate prices. Please train your staff properly, if you are going to charge overly priced items, at least buy some decent local products instead of cheap frozen crap. Will never return again , I’d rather starve !!
Graham Robertson
This place should be amazing what a cracking wee place, shame there is only a very basic menu and that is done very badly. Save your money and go somewhere else.
Suzanne Munn
This is a gift shop too, sadly if you want to purchase trinkets / gifts you have to que in the same question as customers ordering food.They must loose so many sakes as people can't be bothered to wait.
The food was nice and the service quick and friendly. The only thing that could be better is having some cutlery and proper plates. All the tables, floor and seats were covered in food debris.
Olivia Lawley
We went to this cafe on Wednesday after the aquarium. There was a lady working here totally on her own, which we couldn't believe as it's a big cafe and very busy. She was professional polite and served everybody exceptionally well considering being alone. Nothing was too much trouble after selling out of sausage rolls more were in the oven she even took the time to bring them over when ready. This lady is a credit to you but more staff is needed
Andrew McCormack
I visited Oscar's yesterday with my daughter and it was the busiest I have ever seen it, so was the aquarium. The lady behind the till was extremely polite nothing was too much trouble even though you could tell they were up against it. The lady and a young lad were verbally abused by customers which I found quite shocking. The food did take time to come out but we were told that on ordering, some customers really should be ashamed of themselves well done to the staff for being professional the company should not allow abuse like that to its employees
Mark B
Went to the Aquarium and stopped in Oscar's after for lunch. No food menu on display, eventually found one of two menus on a single creased piece of paper. There were 11 of us all together but ordered as a 4,5 and 2. All seemed well, lady taking order was polite and efficient. It was busy, so expected wait,not a problem. We noticed the person that had been served before us in the que get their food so thought ours is next, sure enough the server brought 3 plates out with our order but was stopped on way by another customer saying that was their order, he gave 2 plates to them and returned the 3 to the kitchen as there was only 2 of them. The customer then said she had cranberry in her panini which she hadn't asked for which was replaced. My Brother then had his meals served to him which he had ordered after us. The cashier then came over and said there was no more fish and chips for our order. We politely said people had got their food before us but ordered after us, the lady said couldn't have it's comes out in the order as its ordered, we did mention my brother had ordered after us and had food but the lady started to get aggressive and shrugged it off. Having worked in the catering industry for over 30years customer service at Oscar's cafe is not good. We had a child in tears and my wife needing food as she is diabetic. A good day until then ruined.
Libby Hutchings
Don't go. Go somewhere else for decent food. Waited 45 mins for a panini and chips, the chips arrived cold. People were waiting 40+ minutes for their ordered hot drinks. The staff seemed to have no real method to their madness and just dealt with orders when people eventually complained. Other people commented they'd waited over an hour to get a simple panini. The food gets 2 stars as the smoked cheese in the panini was lovely. The staff were grumpy (unsurprising giving everyone was complaining to them) and just snatched the chips back from us without a word when we said they were cold. Staff deliberately avoided eye contact with you when you went to ask after your food. At the point of order there was no instruction about whether you were to wait for your food or to sit down. Turns out you just sit and wait for someone to shout your order. You could see the kitchen and the kitchen staff were working with zero urgency. Just looking at the occasional random ticket and it looked like they were choosing what they could be bothered to make. I'm just glad I got my toddler a brownie whilst we were waiting as she would never have been able to wait the amount of time we did.
Terrible dryers magnum multi dry newlec old osilly etc. But the cafe was amazing and old so I rate it 5. Perfect food.
Reasonably priced cafe with a limited menu. Fantastic views over the lake though. A great place to have a snack and a drink while waiting for a boat trip, or after being in the aquarium nearby.
Very disappointed with the loaded fries. Was a small bowl of stale fries, around 5 small square sheets of parmesan not shredded and about 6 little pieces of bacon. For £5.95, you'd expect better!The burger was okay, but £4.50 for 5 small chicken nuggets was not.Food debris all over the floor and tables, it wasn't even that busy so they had time to clean up.
A great spot to stop for a bite. The service was great and the food good. The prices were good and the bathroom facilities also good. Would definitely recommend popping in if you need a nibble.
Poor choice of food and very expensive. £8:50 for a cheeseburger chips £3:95. Also not the best quality. If travelling on the steam railway probably better to plan ahead and bring a picnic.
They waited for us to order before telling us that the dog was not welcome We asked for 1 of the drinks to be put into a take away cup so they put all the drinks in take away cups. Although the café only had a few tables occupied we were clearly not very welcome
Visited with family after a trip to the aquarium. Absolutely vile place. Perfect setting, good size. Food choices incredibly limited. We ordered the chicken burger £8.95, doesn’t come with fries, they are a further £4.95, what the hell. Food took 45 mins with no fries,. Asked and asked and asked, ready to leave then 2 portions given. Stinking cheap rubbish. Two people serving, no clue what was happening, just apologising all the time. Nothing was cleared the whole time we were there. 3 fellas in the kitchen, cooking god knows what because there is so little on the menu. Gluten free option was chips and that’s it. This place is vastly over priced, dirty, understaffed and serves v cheap ingredients with no imagination. I would never return. I advise all people to swerve this place. Needs new management and it would be an absolute gold mine.
Terrible service, terrible food and extortionate prices. Please train your staff properly, if you are going to charge overly priced items, at least buy some decent local products instead of cheap frozen crap. Will never return again , I’d rather starve !!
This place should be amazing what a cracking wee place, shame there is only a very basic menu and that is done very badly. Save your money and go somewhere else.
This is a gift shop too, sadly if you want to purchase trinkets / gifts you have to que in the same question as customers ordering food.They must loose so many sakes as people can't be bothered to wait.
Restaurantji Recommends
The food was nice and the service quick and friendly. The only thing that could be better is having some cutlery and proper plates. All the tables, floor and seats were covered in food debris.
We went to this cafe on Wednesday after the aquarium. There was a lady working here totally on her own, which we couldn't believe as it's a big cafe and very busy. She was professional polite and served everybody exceptionally well considering being alone. Nothing was too much trouble after selling out of sausage rolls more were in the oven she even took the time to bring them over when ready. This lady is a credit to you but more staff is needed
I visited Oscar's yesterday with my daughter and it was the busiest I have ever seen it, so was the aquarium. The lady behind the till was extremely polite nothing was too much trouble even though you could tell they were up against it. The lady and a young lad were verbally abused by customers which I found quite shocking. The food did take time to come out but we were told that on ordering, some customers really should be ashamed of themselves well done to the staff for being professional the company should not allow abuse like that to its employees
Went to the Aquarium and stopped in Oscar's after for lunch. No food menu on display, eventually found one of two menus on a single creased piece of paper. There were 11 of us all together but ordered as a 4,5 and 2. All seemed well, lady taking order was polite and efficient. It was busy, so expected wait,not a problem. We noticed the person that had been served before us in the que get their food so thought ours is next, sure enough the server brought 3 plates out with our order but was stopped on way by another customer saying that was their order, he gave 2 plates to them and returned the 3 to the kitchen as there was only 2 of them. The customer then said she had cranberry in her panini which she hadn't asked for which was replaced. My Brother then had his meals served to him which he had ordered after us. The cashier then came over and said there was no more fish and chips for our order. We politely said people had got their food before us but ordered after us, the lady said couldn't have it's comes out in the order as its ordered, we did mention my brother had ordered after us and had food but the lady started to get aggressive and shrugged it off. Having worked in the catering industry for over 30years customer service at Oscar's cafe is not good. We had a child in tears and my wife needing food as she is diabetic. A good day until then ruined.
Don't go. Go somewhere else for decent food. Waited 45 mins for a panini and chips, the chips arrived cold. People were waiting 40+ minutes for their ordered hot drinks. The staff seemed to have no real method to their madness and just dealt with orders when people eventually complained. Other people commented they'd waited over an hour to get a simple panini. The food gets 2 stars as the smoked cheese in the panini was lovely. The staff were grumpy (unsurprising giving everyone was complaining to them) and just snatched the chips back from us without a word when we said they were cold. Staff deliberately avoided eye contact with you when you went to ask after your food. At the point of order there was no instruction about whether you were to wait for your food or to sit down. Turns out you just sit and wait for someone to shout your order. You could see the kitchen and the kitchen staff were working with zero urgency. Just looking at the occasional random ticket and it looked like they were choosing what they could be bothered to make. I'm just glad I got my toddler a brownie whilst we were waiting as she would never have been able to wait the amount of time we did.