Absolute shocking service and food. It should not take 30 minutes to get 2 boneless banquets. They couldn't even get the sides right even when checking each item 1 at a time. 1 person that won't be going back.
Sue McCarthy
Went to the Workington drive through today Sunday 3rd march 2024 at 3-40 was sat in car waiting to order which took 20 minutes before order was taken , then told to drive to the window , was sat waiting to collect my order ! There were 2 car's in front waiting for their order another 20 minutes and still waiting ! Then the 2 car's in front decided they were not going to wait any longer so they drove off and I sat and waited another 10 minutes and still no order so I decided to drive off to followed by 3 car's which were behind me , absolutely disgusting customer service will never return to this takeaway!!!!!!!
Macaully Woof
The food tastes horrible also the kitchen smells like a baby’s nappy and the staff are really rude and have no respect to the customers
David Blair
Lovely good food fast service with a smile ?
Mol Gasgarth
Waited 40 mins for my food and didn’t get what I wanted food was cold very poor service and
Tim Singleton
Alot better then it was when this store first opened ! Fresh,hot,and quick...oh yes,and tasty. ?
Andrew Mckenzie
Place is a dump 45 minutes wait staff stood around doing nothing manager in the office with there mates. Overflowing bins rubbish on the tables should be shut down.
Joju
Well, the other reviews are not wrong !Drive thru closed .6 very loud , rowdy kids , shouting , throwing things etc , staff should have removed them from the restaurant.Tried to order at the self-service area, but the item I wanted didn't show up on the board.There was 1 staff member present who was tidying for closing ( it was 9pm states restaurant closes at 10 pm).I stood at the till no staff , people queuing behind me .Eventually, I asked the person tidying up if anyone was serving .They shouted of someone in the back ( they were in the back talking).(The staff member cleaning then locked the front door and asked us to use the side door. )They came to the front and looked at the other staff member,didn't acknowledge me !!I then said, " Are you serving?" I asked for an item, and they then had to go into the back to see if they had it !.I cancelled my order in the end as I wasn't going to purchase food that had probably sat there and wasn't fresh KFC is expensive, and if I'm purchasing food here I want it fresh .Staff not interested in customers .I have since read the reviews, and I agree how is it still open .I won't be back. I'd rather travel to Carlisle.Do management not read these poor reviews?Penrith KFC was appalling, and that closed eventually.If no one acts on these poor reviews, surely this will happen to this restaurant too .
Ben Nicole
Wet chips dry chicken even my dog would make the chicken better I would much rather each dog food the smell was horrendous.
Rick Napier
Cold in the restaurant. Only 2 staff on duty at 12pm and waited a stupid amount of time.Food was meh. Gravy runny and tasteless.
Put peppa on food disnt ask for it charges me 75 p for ketchup!! And the fries were burt
Andrew Messenger
Waited 45 minutes for food. Drive through was closed and restaurant wasn't full, no excuse for it taking so long. Food wasn't worth the wait.
a1m_gaming
Drive through = Closed.App ordering= Unavailable.Staff = Limited.Wait = Long.Portions = SmallerPrices = HigherChance of returning = Low
Trip36069370395
Staff were kind and did their best to get everyone's food to them as fast as they could despite how full the store was. Very kind and I would come again in the future.
Vacation43139669113
was terrible waited nearly 40 minutes for a wrap with chips and popcorn chicken with chips asked for no spicy sauce in my wrap and got it and when it came we had no chips because they ran out so then gave us popcorn chicken to replace it then waited 10 minutes for tomato sauce. Ridiculous never again !!!!
Absolute shocking service and food. It should not take 30 minutes to get 2 boneless banquets. They couldn't even get the sides right even when checking each item 1 at a time. 1 person that won't be going back.
Went to the Workington drive through today Sunday 3rd march 2024 at 3-40 was sat in car waiting to order which took 20 minutes before order was taken , then told to drive to the window , was sat waiting to collect my order ! There were 2 car's in front waiting for their order another 20 minutes and still waiting ! Then the 2 car's in front decided they were not going to wait any longer so they drove off and I sat and waited another 10 minutes and still no order so I decided to drive off to followed by 3 car's which were behind me , absolutely disgusting customer service will never return to this takeaway!!!!!!!
The food tastes horrible also the kitchen smells like a baby’s nappy and the staff are really rude and have no respect to the customers
Lovely good food fast service with a smile ?
Waited 40 mins for my food and didn’t get what I wanted food was cold very poor service and
Alot better then it was when this store first opened ! Fresh,hot,and quick...oh yes,and tasty. ?
Place is a dump 45 minutes wait staff stood around doing nothing manager in the office with there mates. Overflowing bins rubbish on the tables should be shut down.
Well, the other reviews are not wrong !Drive thru closed .6 very loud , rowdy kids , shouting , throwing things etc , staff should have removed them from the restaurant.Tried to order at the self-service area, but the item I wanted didn't show up on the board.There was 1 staff member present who was tidying for closing ( it was 9pm states restaurant closes at 10 pm).I stood at the till no staff , people queuing behind me .Eventually, I asked the person tidying up if anyone was serving .They shouted of someone in the back ( they were in the back talking).(The staff member cleaning then locked the front door and asked us to use the side door. )They came to the front and looked at the other staff member,didn't acknowledge me !!I then said, " Are you serving?" I asked for an item, and they then had to go into the back to see if they had it !.I cancelled my order in the end as I wasn't going to purchase food that had probably sat there and wasn't fresh KFC is expensive, and if I'm purchasing food here I want it fresh .Staff not interested in customers .I have since read the reviews, and I agree how is it still open .I won't be back. I'd rather travel to Carlisle.Do management not read these poor reviews?Penrith KFC was appalling, and that closed eventually.If no one acts on these poor reviews, surely this will happen to this restaurant too .
Wet chips dry chicken even my dog would make the chicken better I would much rather each dog food the smell was horrendous.
Cold in the restaurant. Only 2 staff on duty at 12pm and waited a stupid amount of time.Food was meh. Gravy runny and tasteless.
Restaurantji Recommends
Put peppa on food disnt ask for it charges me 75 p for ketchup!! And the fries were burt
Waited 45 minutes for food. Drive through was closed and restaurant wasn't full, no excuse for it taking so long. Food wasn't worth the wait.
Drive through = Closed.App ordering= Unavailable.Staff = Limited.Wait = Long.Portions = SmallerPrices = HigherChance of returning = Low
Staff were kind and did their best to get everyone's food to them as fast as they could despite how full the store was. Very kind and I would come again in the future.
was terrible waited nearly 40 minutes for a wrap with chips and popcorn chicken with chips asked for no spicy sauce in my wrap and got it and when it came we had no chips because they ran out so then gave us popcorn chicken to replace it then waited 10 minutes for tomato sauce. Ridiculous never again !!!!