The Hanging Gate

34 Ashbourne Rd, Shottlegate, Belper
01773 550467

Recent Reviews

Andrew Simpson

We were a party of four, my partner and I, sister and brother in law...a special treat for my partner who suffers with Parkinson's Disease. The food was very good, plentiful and hot, we ordered desserts which were lovely , big portions..what spoilt it...? Straight after finishing our dessert we were told that they needed the table back ASAP.....lucky we didn't want to order coffee! The bill was brought over and we turned off our table...no apology...nothing...we had been there an hour ...table was booked for 6pm we were sat back in the car by 7.10...NOT IMPRESSED AT ALL!!. Needless to say we won't be returning....

Tom Duggan

Had a lovely family Sunday lunch. Food was very tasty. Staff very friendly. There were a few items missing from the plate so not quite five stars. Crackling from the trio and the baked apple from the pork dish, that we weren’t made aware off. Also as a beer lover although there were three ales on tap at the time they were all corporate and given the lovely location in the Peaks I would have liked a local ale choice. Overall though lovely lunch and pub.Parking: Loads of parking available.Kid-friendliness: Kid friendly. Had our under 1 with us for lunch. Highchair was provided and very friendly staff. Was able to bring our own baby food.

matt

Great service and lovely food really friendly

Joanne Ball

We arrived after putting a note on the booking asking to sit in the back area overlooking the garden. The lady that greeted us read my note and proceeded to seat us in the main dining area. When I asked if we could please sit where I had requested, we were made to feel like an inconvenience for even asking.We sat down and ordered our main courses. The second waitress was friendly and helpful and the food that arrived was just absolutely beautiful.It’s such a shame that the quality of the food was then overshadowed by sitting with dirty plates in front of us for over 15 minutes. Eventually she arrived and asked if we wanted to order desserts. We then waited….and waited…and waited until we had nearly talked ourselves out of dessert . We went to find the waitress who rather than saying sorry said “well it’s because you’re in there” - we ordered our dessert and opted for a mini dessert with a coffee. The coffee arrived and we drank that. And then waited…..and waited….until we went to ask where our desserts were? Oh I’m bringing them now!Every time we went to ask for help, our original waitress was stood chatting to one of the customers in the bar and to be quite honest, she couldn’t have cared less about us from the minute I asked to sit in the back room.So from booking a table for 12.30, finishing our lunch at 1.20, we had finally got up to go and ask for the bill, (I mean at this point we aren’t expecting it to be brought to us) nearly an hour and a half later and didn’t leave the pub until nearly 3pm!While the second waitress that was much less rude did deduct one of the desserts off the bill, there was still no apology or acknowledgement of the fact that we were clearly unhappy with the terrible service we had received.If a customer has had to leave their seat to come and ask to order a dessert, then had to leave their seat to come and see where the desserts are, do you collect the empty dessert dishes and think, I know! I’ll get the bill and make sure they aren’t waiting any longer - or do you think, I know! I’ll just leave them and go and have a chat with someone in the bar?! Just terrible service all round and it’s not likely we will be back, which is bitterly disappointing as the food was outstanding.

Dave W

Turned up on spec. By accident actually. Parked dead easy. Nice welcome. We were found a suitable table. Great food - although a small booboo with the order resulted in us waiting a short while - but nothing excessive at all. We had the Lasagne and the Gammon. As I said - both great. Thankyou Jason, Matt and the young lady who brought our drinks at lightning speed. We will be back.

Billy McGlynn

Popped down with my lovely girlfriend for a Sunday lunch. Was shown to our table and then swiftly met by Matt our server, who was amazing. Matt was attentive and prompt throughout our visit. The Sunday lunch was amazing. Would definitely come

Stuart Readman

Great experience , great food , great

Thomas Saxton

Family of 5 visted for Saturday afternoon lunch, Fallon served us and was fantastic and very attentive.Food was brill, would defo recommend the honey pot dessert!

Jude

I visited yesterday evening and was served by Heather. I had the lasagne cooked by chef Nic, service and food was amazing. Would definitely

Wendy Taylor

Warm and welcoming feel to the place. Staff friendly and helpful.

Lynn Hawkshaw

Warm welcome from Matt who saw to our every need nothing being too much trouble. Efficient service. My 2 nd visit following from Christmas Day & not disappointed. My Mother’s Day menu was cooked to perfection. I’ve never had such a lovely prawn cocktail, ever, and I’m 77 but worth the wait! Bass fillet was two the mash the smoothest creamiest with a wonderful sauce served with broccoli which is the best cooked I’ve ever had. So impressed I sent my compliments to the chef(Jason) and Matt seemed surprised but it’s easy to complain but I believe if a bouquet is deserved I give it. Well done everyone I can’t wait for my birthday in May when hopefully I’ll get treated againWheelchair accessibility: Parking near to entrance & an easy slope with helpful staff & warm welcome

David Spencer

Family in for Mother’s Day meal…excellent !!!

Jane Haslam

Just had a lovely Mother’s Day meal at the Hanging gate. Menu was excellent VFM with lots of choice. The service was outstanding with the lovely Janice & Jam (?) making it a lovely experience. It makes all the difference when staff are friendly, attentive and have a good sense of humour.

Samantha Hunt

Really lovely food, warm cozy pub and friendly atmosphere. Our server Elle was really helpful and friendly. Will definitely come again.

Ben Pearson

Amazing food and great service. I had some mac and cheese and it was amazing, highly recommended. Nice atmosphere not too noisy and a lot of space. Definitely worth going!

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