I've not been in here for a year and nowt has changed since. Still very dirty, in need of decorating and cold at the front (huge gap under one of the doors). The toilets are freezing and mucky. The cappuccino and tea cake was nice though
Ibby Khan
Lovely little coffee spot, great service and great
Andrew Marsh
Didn't have food. Chocolate was nice, shame about the service. Been in twice both times staff were very rude.
Steve Reaney
Thought we would Go upmarket for a change, not been here before. Coffee was so weak we had to take it back, no apologies just well I didn't make it.it was replaced much better. Place was not clean had to clear table myself. Staff not interested and showed it. Cheap gruby plastic rubbish bin at the side of the table and spray cleaner left on displayTransport cafe standards,
Steven Tomlinson
I go in Nero in Chesterfield most days, sometimes twice. The staff are so friendly, the atmosphere is a perfect escape and the quality of drinks & food is great. Apart from one young lady who seems to think ice is rationed in the UK. I even asked her this morning if she could make sure she put plenty of ice into my black iced Americano, and she proceeded to take some out. My cleaner has just said, "what is that?" What indeed? 4 shots of espresso, watered down with luke warm water. Please address this.
Paul Sawyer
I'm really sorry to say this but it's not the Cafe Nero it once was. The staff barely know how to make a decent cup of coffee, let alone anything else!Now that the staff have to deal with "Deliveroo" and other online orders, they're getting distracted and can't give the service to their in-store customers as would would want or expect.Personally, I have chosen to avoid going here now, and I'm just waiting to see what the new coffee shop opening in what was 'Pizza Pie' will be like. Hopefully it can't be any worse ?Needless to say, I would avoid Nero if you're looking for a decent cup of coffee! Very disappointed ?
paula rankin
I bit below standard. Forgetful barista. Not at all friendly or welcoming. She looked hungover. One of the baristas wearing wrinkled jeans while collecting dishes. All the staff looked miserable. The coffee was OK but made with skimmed milk, which I didn't request. Overall, poor and disappointing.
John Naylor
Lovely place, a great atmosphere, and of course the greatest coffee ☕️
Best cafe in chesterfield lovely ambience with always amazing coffee. Fantastic staff especially Cathy who always greets with a smile and will pass the time of day with you very polite !!
Kate Hodson
I have been meeting my friend here for 10 years now, most weeks. Being an old building, it can sometimes appear a little shabby inside (but part of the vibe/atmosphere imo). Staff struggle to stay on top of tables/clutter when people have gone, but that's purely because they're so busy and popular. The staff here are ALWAYS on the go. I had cause to complain early this year, and customer service were exceptional (Justine, from memory, who turned it around for me). Eleni stands out amongst the hardworking staff: always good humoured and welcoming, accommodating, despite being so exceptionally busy. It is incredible how they remember customers and their orders every time. Thank you also to Eleni for saving my sunglasses, left behind by accident on a recent visit!! I hope the higher management have recognised your efforts at this branch. (The quality coffee is just a lovely bonus ?)
X5613BHkateh
I have been meeting my friend here for 10 years now, most weeks. Being an old building, it can sometimes appear a little shabby inside (but part of the vibe/atmosphere imo). Staff struggle to stay on top of tables/clutter when people have gone, but that's purely because they're so busy and popular. The staff here are ALWAYS on the go. I had cause to complain early this year, and customer service were exceptional (Justine, from memory, who turned it around for me). Eleni stands out amongst the hardworking staff: always good humoured and welcoming, accommodating, despite being so exceptionally busy. It is incredible how they remember customers and their orders every time. Thank you also to Eleni for saving my sunglasses, left behind by accident on a recent visit!! I hope the higher management have recognised your efforts at this branch. (The quality coffee is just a lovely bonus ?)
Agnieszka Maria
Great place for meeting with friends or just to spend time in own company. Good section of food and hot and cold drinks.
Rachael Pollard
Popped in for a coffee before work, sat in with a take away cup as I knew I wouldn't finish it in time, great that the price is the same for staying in or taking out!
Fantastic coffee & and a very relaxing
Lovely coffee great on a cold winters
I've not been in here for a year and nowt has changed since. Still very dirty, in need of decorating and cold at the front (huge gap under one of the doors). The toilets are freezing and mucky. The cappuccino and tea cake was nice though
Lovely little coffee spot, great service and great
Didn't have food. Chocolate was nice, shame about the service. Been in twice both times staff were very rude.
Thought we would Go upmarket for a change, not been here before. Coffee was so weak we had to take it back, no apologies just well I didn't make it.it was replaced much better. Place was not clean had to clear table myself. Staff not interested and showed it. Cheap gruby plastic rubbish bin at the side of the table and spray cleaner left on displayTransport cafe standards,
I go in Nero in Chesterfield most days, sometimes twice. The staff are so friendly, the atmosphere is a perfect escape and the quality of drinks & food is great. Apart from one young lady who seems to think ice is rationed in the UK. I even asked her this morning if she could make sure she put plenty of ice into my black iced Americano, and she proceeded to take some out. My cleaner has just said, "what is that?" What indeed? 4 shots of espresso, watered down with luke warm water. Please address this.
I'm really sorry to say this but it's not the Cafe Nero it once was. The staff barely know how to make a decent cup of coffee, let alone anything else!Now that the staff have to deal with "Deliveroo" and other online orders, they're getting distracted and can't give the service to their in-store customers as would would want or expect.Personally, I have chosen to avoid going here now, and I'm just waiting to see what the new coffee shop opening in what was 'Pizza Pie' will be like. Hopefully it can't be any worse ?Needless to say, I would avoid Nero if you're looking for a decent cup of coffee! Very disappointed ?
I bit below standard. Forgetful barista. Not at all friendly or welcoming. She looked hungover. One of the baristas wearing wrinkled jeans while collecting dishes. All the staff looked miserable. The coffee was OK but made with skimmed milk, which I didn't request. Overall, poor and disappointing.
Lovely place, a great atmosphere, and of course the greatest coffee ☕️
Restaurantji Recommends
Best cafe in chesterfield lovely ambience with always amazing coffee. Fantastic staff especially Cathy who always greets with a smile and will pass the time of day with you very polite !!
I have been meeting my friend here for 10 years now, most weeks. Being an old building, it can sometimes appear a little shabby inside (but part of the vibe/atmosphere imo). Staff struggle to stay on top of tables/clutter when people have gone, but that's purely because they're so busy and popular. The staff here are ALWAYS on the go. I had cause to complain early this year, and customer service were exceptional (Justine, from memory, who turned it around for me). Eleni stands out amongst the hardworking staff: always good humoured and welcoming, accommodating, despite being so exceptionally busy. It is incredible how they remember customers and their orders every time. Thank you also to Eleni for saving my sunglasses, left behind by accident on a recent visit!! I hope the higher management have recognised your efforts at this branch. (The quality coffee is just a lovely bonus ?)
I have been meeting my friend here for 10 years now, most weeks. Being an old building, it can sometimes appear a little shabby inside (but part of the vibe/atmosphere imo). Staff struggle to stay on top of tables/clutter when people have gone, but that's purely because they're so busy and popular. The staff here are ALWAYS on the go. I had cause to complain early this year, and customer service were exceptional (Justine, from memory, who turned it around for me). Eleni stands out amongst the hardworking staff: always good humoured and welcoming, accommodating, despite being so exceptionally busy. It is incredible how they remember customers and their orders every time. Thank you also to Eleni for saving my sunglasses, left behind by accident on a recent visit!! I hope the higher management have recognised your efforts at this branch. (The quality coffee is just a lovely bonus ?)
Great place for meeting with friends or just to spend time in own company. Good section of food and hot and cold drinks.
Popped in for a coffee before work, sat in with a take away cup as I knew I wouldn't finish it in time, great that the price is the same for staying in or taking out!