The dirtiest toilets I've ever seen. Staff go in and use the toilets then clean their hands in filthy sinks. This KFC would never pass food standards. Floors and walls covered in urine, and the smell was awful. Staff said ‘they checked them this morning’ clearly they didn't. Staff said they dont use the public toilets but expect paying customers too. They could hardly speak a word of English. Terrible response. Will be reporting to the food standards agency. We left and chose not to eat here.
Sparkling Sparklers
Unacceptable behaviour from lady Muslim (look like) staff, very bad
surej r Ravi
I'm a frequent customer at Long Eaton KFC, and I had another unpleasant experience today. For the second time, a female staff member displayed poor customer service when I requested two extra mayonnaises. She seemed unwilling and even spoke in Urdu/Hindi while discussing the matter with her supervisor. I suggest hiring staff with better customer service skills.
Voyage06247864430
Ordered a boneless banquet it arrived quick but it were terrible. Chips undercooked and soggy, Portion sizes were misleading- Small popcorn chicken was made out to be decently sized in pictures but turned out to be tiny, and although I quite clearly ordered a drink it didn’t arrive with my order. Waste of £10
Joe Marriott
Had very bad food poisoning year back from here never been back since..do t eat here unless you want to get very very ill....
DAVID P
It tells you something when you get there and no one is in the restaurant the staff looked bored stiff. I wouldn’t normally visit but my Grandson wanted to visit for his tea. We ordered 3 pieces of Chicken and a mini milkshake, it was £7.98! When it turned up, the 3 farty pieces looked pretty sad and the milkshake was like just milk with a few spoonfuls of chocolate powder mixed in. What a Rip Off! I won’t be back!
Mia Arthur
I wouldn’t let a RAT In the kfc toilets it’s that dirty and stinks so much I fear of catching a illness. The staff have no personality or communication skills and the general cleanliness of the seating is appalling, sticky, greasy and never cleaned unless made
Matt Adams
Staff always pissing about in the background and then its no surprise they get your order wrong. Called up after spending 28 quid because one meal was totally missing and no hot wings either to be told that we need to contact uber eats! Uber eats don't pack the orders your staff do you bunch of idiots! The food, what there was, was also cold when it arrivedThis place needs either a total make over with new staff and management or just bin them off altogether. Total waste of air everyone who works there.
Rich Higton
Love a KFC, Long Eaton restaurant is clean and the food is great.
Suemar Eugenio
The bathrooms are very dirty, the service is not good, twice my order arrived wrong and personally there is a lack of courtesy.
Went for a family eat out had the fillet tower box meal it came out burnt the hash on top wasn't cooked the only thing that was ok was the drink was brought out another 1 but that wasn't the best not returning again
Mel Cragg
Got a 2 piece meal. They gave me 2 drumsticks. This is cheeky. They should give 2 different types of chicken. They have done this twice. Both times I have sent it back.
Bradden Yates
Always bad service from this branch. Customer service is terrible and the food looks like its thrown together. KFC overall quality just isn't what it used to be.
Danny Barratt
Kids meal chicken fillet - given spicy hot wings - child couldn’t eat it and Miami g about his mouth is hot - and to give a child wings by mistake he could have chokedKid-friendliness: Appalling to be given spiced wings instead of mini fillet on a kids meal - could be dangerous
Connor Carlisle
Never really had a good experience here so can't really say anything
The dirtiest toilets I've ever seen. Staff go in and use the toilets then clean their hands in filthy sinks. This KFC would never pass food standards. Floors and walls covered in urine, and the smell was awful. Staff said ‘they checked them this morning’ clearly they didn't. Staff said they dont use the public toilets but expect paying customers too. They could hardly speak a word of English. Terrible response. Will be reporting to the food standards agency. We left and chose not to eat here.
Unacceptable behaviour from lady Muslim (look like) staff, very bad
I'm a frequent customer at Long Eaton KFC, and I had another unpleasant experience today. For the second time, a female staff member displayed poor customer service when I requested two extra mayonnaises. She seemed unwilling and even spoke in Urdu/Hindi while discussing the matter with her supervisor. I suggest hiring staff with better customer service skills.
Ordered a boneless banquet it arrived quick but it were terrible. Chips undercooked and soggy, Portion sizes were misleading- Small popcorn chicken was made out to be decently sized in pictures but turned out to be tiny, and although I quite clearly ordered a drink it didn’t arrive with my order. Waste of £10
Had very bad food poisoning year back from here never been back since..do t eat here unless you want to get very very ill....
It tells you something when you get there and no one is in the restaurant the staff looked bored stiff. I wouldn’t normally visit but my Grandson wanted to visit for his tea. We ordered 3 pieces of Chicken and a mini milkshake, it was £7.98! When it turned up, the 3 farty pieces looked pretty sad and the milkshake was like just milk with a few spoonfuls of chocolate powder mixed in. What a Rip Off! I won’t be back!
I wouldn’t let a RAT In the kfc toilets it’s that dirty and stinks so much I fear of catching a illness. The staff have no personality or communication skills and the general cleanliness of the seating is appalling, sticky, greasy and never cleaned unless made
Staff always pissing about in the background and then its no surprise they get your order wrong. Called up after spending 28 quid because one meal was totally missing and no hot wings either to be told that we need to contact uber eats! Uber eats don't pack the orders your staff do you bunch of idiots! The food, what there was, was also cold when it arrivedThis place needs either a total make over with new staff and management or just bin them off altogether. Total waste of air everyone who works there.
Love a KFC, Long Eaton restaurant is clean and the food is great.
The bathrooms are very dirty, the service is not good, twice my order arrived wrong and personally there is a lack of courtesy.
Restaurantji Recommends
Went for a family eat out had the fillet tower box meal it came out burnt the hash on top wasn't cooked the only thing that was ok was the drink was brought out another 1 but that wasn't the best not returning again
Got a 2 piece meal. They gave me 2 drumsticks. This is cheeky. They should give 2 different types of chicken. They have done this twice. Both times I have sent it back.
Always bad service from this branch. Customer service is terrible and the food looks like its thrown together. KFC overall quality just isn't what it used to be.
Kids meal chicken fillet - given spicy hot wings - child couldn’t eat it and Miami g about his mouth is hot - and to give a child wings by mistake he could have chokedKid-friendliness: Appalling to be given spiced wings instead of mini fillet on a kids meal - could be dangerous
Never really had a good experience here so can't really say anything