Ordered a take away at 6.30pm via just eat. Delivery confirmed for 7.20-7.40pm. Order arrived at 8.30pm 8.30pm despite calling the place twice and both time I got told yeah sorry 15 minutes mate it’s been really busy. Joke! Asked for some money back via the just eat app, which was refused by the take away as “they were busier than expected” i will never use Just eat or this restaurant again!
Sonia
Had a take away. Absolutely the worst ever in 50 years nothing fresh. The salt and pepper chips over fried rock hard with what tasted like they cooked in old oil.chicken egg fried rice tasted and looked like been re heated and so on for all our other dishes and the spring rolls not got enough space to write about how bad they was. Really not a good experience.
Jason Reeve
Very nice Chinese best in paignton.
steve turner
I agree with previous review... Sabotage!! Absolutely gorgeous. Piping hot couldnt fault any of the 7 dishes but king prawn in ginger and spring onions were the best. We are staying in a relatives caravan and had the food delivered... We will use
Chris E
We ordered our food to be delivered at 1830, we had to chase the order 3 times. It eventually arrived closer to 2000. Our guests didn’t have time to eat their meal and most of it went in the bin. It seems that they prioritise orders at the counter,
Jo E
Delivery 1hr 20mins late. 2nd week on the trot it’s been delayed - they did not notify us either. Driver said it’s because they were serving all the walk ins before doing their delivery orders. We will not be going there again.
Jade Langley
Tried this take away for the first time, food was great!! It is officially are go too now as we found much better than other takeaways. Portions are huge, the salt and pepper wings were great and not over loaded in hard batter and the salt and pepper chicken was cooked perfect!! Had the mixed platter and it was great and the price is spot on too. The delivery time was good too! Would recommend this take away and we will definitely be using for all our future chinese food night ins when we are here!
Lisa Purcell
We’re in holiday at a local caravan park, they delivered and the food was absolutely beautiful! Service was fantastic as well the lady phoned when she was just 5 minutes away.Will definitely order
Jason81
There are two Chinese take aways right next to each other. I want into Alan's. This is obviously a family run restaurant as there kids were there and the lady at the till had a baby strapped to her chest. The don't like taking card payments and ask if you would mind using the cash machine outside. The food did not take too long and the quality was very good and I am fussy with my Chinese food. Nice thick sauces and tender meat. Well recommended ?
Cristyn Hughed
Delivered to us as guests on a local holiday park. Great service and kept up to date on order. Food was hot, delicious and thoroughly enjoyed.
Rang up to ask a question and was spoken about to other staff as if we wasn't on the phone. Won't be using this place again
Kevin Williams
Food OK ish , didn't like being asked to walk up street to get cash out of cash machine , reason told card machine doesn't always work.After telling them ok forget about order , miraculously machine worked then .If I'm being asked to pay by cash only , I expect the V?T discount to be passed onto myself . this place not for me again
Marii C
Recently moved back to the area and Alan's is easily one of the the best takeaways in Paignton. Absolutely adore their chicken in blackbean sauce.
Dan Tonks
Nice Chinese, food was good, and as expected.They prefer cash but do take card.
Ordered a take away at 6.30pm via just eat. Delivery confirmed for 7.20-7.40pm. Order arrived at 8.30pm 8.30pm despite calling the place twice and both time I got told yeah sorry 15 minutes mate it’s been really busy. Joke! Asked for some money back via the just eat app, which was refused by the take away as “they were busier than expected” i will never use Just eat or this restaurant again!
Had a take away. Absolutely the worst ever in 50 years nothing fresh. The salt and pepper chips over fried rock hard with what tasted like they cooked in old oil.chicken egg fried rice tasted and looked like been re heated and so on for all our other dishes and the spring rolls not got enough space to write about how bad they was. Really not a good experience.
Very nice Chinese best in paignton.
I agree with previous review... Sabotage!! Absolutely gorgeous. Piping hot couldnt fault any of the 7 dishes but king prawn in ginger and spring onions were the best. We are staying in a relatives caravan and had the food delivered... We will use
We ordered our food to be delivered at 1830, we had to chase the order 3 times. It eventually arrived closer to 2000. Our guests didn’t have time to eat their meal and most of it went in the bin. It seems that they prioritise orders at the counter,
Delivery 1hr 20mins late. 2nd week on the trot it’s been delayed - they did not notify us either. Driver said it’s because they were serving all the walk ins before doing their delivery orders. We will not be going there again.
Tried this take away for the first time, food was great!! It is officially are go too now as we found much better than other takeaways. Portions are huge, the salt and pepper wings were great and not over loaded in hard batter and the salt and pepper chicken was cooked perfect!! Had the mixed platter and it was great and the price is spot on too. The delivery time was good too! Would recommend this take away and we will definitely be using for all our future chinese food night ins when we are here!
We’re in holiday at a local caravan park, they delivered and the food was absolutely beautiful! Service was fantastic as well the lady phoned when she was just 5 minutes away.Will definitely order
There are two Chinese take aways right next to each other. I want into Alan's. This is obviously a family run restaurant as there kids were there and the lady at the till had a baby strapped to her chest. The don't like taking card payments and ask if you would mind using the cash machine outside. The food did not take too long and the quality was very good and I am fussy with my Chinese food. Nice thick sauces and tender meat. Well recommended ?
Delivered to us as guests on a local holiday park. Great service and kept up to date on order. Food was hot, delicious and thoroughly enjoyed.
Restaurantji Recommends
Nice food, friendly staff, what's not to like?
Rang up to ask a question and was spoken about to other staff as if we wasn't on the phone. Won't be using this place again
Food OK ish , didn't like being asked to walk up street to get cash out of cash machine , reason told card machine doesn't always work.After telling them ok forget about order , miraculously machine worked then .If I'm being asked to pay by cash only , I expect the V?T discount to be passed onto myself . this place not for me again
Recently moved back to the area and Alan's is easily one of the the best takeaways in Paignton. Absolutely adore their chicken in blackbean sauce.
Nice Chinese, food was good, and as expected.They prefer cash but do take card.