Absolutely awful don't bother - we ordered takeaway for delivery and 2hrs later we called and very unhelpful member of staff said waiting on delivery driver and had no idea when we could expect food!!!!! WILL NOT EVER BE USING AGAIN - APPALLING !!!!!!
TrinaPalm
We had friends round for a take away and ordered over the phone with Top Wok as I have a gluten intolerance, they use different noodles in the chow mien. We arranged for delivery a couple of hours later, always a bit of a gamble. But our delivery arrived when we expected it and was delicious and hot. Everything we ordered was in the box and we all thoroughly enjoyed every dish.
Phil Mc Groin
Bad service. Ordered for collection so I could get it quicker , an hour later and still no email to say its ready as promised on the order confirmation email. I called to be told its been ready 15 minutes ( probably a lot longer as the crispy beef was now soggy beef ! ) I collected it and was offered no discount or more importantly no apology! Shocking service.
andybX2679BK
We like top wok as a family but recently had quite a few issues with them. Including todays in which the Chicken curry was horrible. There was more oil than curry sauce and we had to put mostly all of it in the bin as it was quite disgusting. Photo attached. I think as a family which have used top wok for 20 + years we might have to go elsewhere. Very disappointed.
freddie dyer
Lovely kid called Tom. Good strong. Bloke you should give him a raise he is trust worthy, loyal and above all else a solid cashier had him in my business for a while and seeing what he's getting paid now is just sad. Anyway good food for the dogs, overall ice location
jackmasterson
Had some great service from a skinny blonde white boy, food was ok too.
bob bob
Waiting 1 hour 20 mins Absolute joke freezing cold meal after a couple of decent ones call them to tell them and just tell you to get a refund no good customer service I won’t use again out of principle and would not recommend. curry sauce came out in one big lump rice stodgy chips wet and soggy ?? avoid!
markeL4154VC
Excellent choice for us. The service was polite and efficient. The food #1. Delicious and fairly priced. Thank you Top Wok.
Francesca New
lovely customer service from freya from behind the till. x
Excellent food very yummy nice and hot when arrived will deffo order from you again
jacemoore1972 jacemoore1972
Was a takeaway, but food was very good
A Tripadvisor Member
Lovely tasty food, the menu is well balanced and explained. The Web site is easy to order from. Form ordering the food to receiving it the staff were very friendly and helpful. They all seem to have a good knowledge of ingredients in each food option.
ross morton
In addition to below, for the 2nd time now we have had no complimemtary prawn crackers after making an order of £29, very dissapointed again. We only ever order from Top Wok, we order at least twice per month and normally spend atleast £30 for the 2 of us as we can never decide what to order and always end up getting far too much. This time we ordered slightly less, spending approx £20 and considering how loyal we are, we were quite disappointed that there weren't any complimentary prawn crackers with our order, as there normally are. Food was good as usual, just slightly disappointed I'm afraid.
dan peck
First visit, very clean and well presented decor with open kitchen on display, and staff in uniform and pleasant enough.Food was fresh full of flavour and good size portion.Chicken Satay skewers were definitely a highlight.Would probably say it was more expensive than other Chinese, but they were quick to cook, the food was hot and the dishes were what you would expect from a good Chinese.Vegetarian options: Vegetarian options on the menu including tofuParking: There is parking outside but often full.
Nice meal, dine here alot.i mean takeaway ?
Absolutely awful don't bother - we ordered takeaway for delivery and 2hrs later we called and very unhelpful member of staff said waiting on delivery driver and had no idea when we could expect food!!!!! WILL NOT EVER BE USING AGAIN - APPALLING !!!!!!
We had friends round for a take away and ordered over the phone with Top Wok as I have a gluten intolerance, they use different noodles in the chow mien. We arranged for delivery a couple of hours later, always a bit of a gamble. But our delivery arrived when we expected it and was delicious and hot. Everything we ordered was in the box and we all thoroughly enjoyed every dish.
Bad service. Ordered for collection so I could get it quicker , an hour later and still no email to say its ready as promised on the order confirmation email. I called to be told its been ready 15 minutes ( probably a lot longer as the crispy beef was now soggy beef ! ) I collected it and was offered no discount or more importantly no apology! Shocking service.
We like top wok as a family but recently had quite a few issues with them. Including todays in which the Chicken curry was horrible. There was more oil than curry sauce and we had to put mostly all of it in the bin as it was quite disgusting. Photo attached. I think as a family which have used top wok for 20 + years we might have to go elsewhere. Very disappointed.
Lovely kid called Tom. Good strong. Bloke you should give him a raise he is trust worthy, loyal and above all else a solid cashier had him in my business for a while and seeing what he's getting paid now is just sad. Anyway good food for the dogs, overall ice location
Had some great service from a skinny blonde white boy, food was ok too.
Waiting 1 hour 20 mins Absolute joke freezing cold meal after a couple of decent ones call them to tell them and just tell you to get a refund no good customer service I won’t use again out of principle and would not recommend. curry sauce came out in one big lump rice stodgy chips wet and soggy ?? avoid!
Excellent choice for us. The service was polite and efficient. The food #1. Delicious and fairly priced. Thank you Top Wok.
lovely customer service from freya from behind the till. x
Restaurantji Recommends
Excellent food very yummy nice and hot when arrived will deffo order from you again
Was a takeaway, but food was very good
Lovely tasty food, the menu is well balanced and explained. The Web site is easy to order from. Form ordering the food to receiving it the staff were very friendly and helpful. They all seem to have a good knowledge of ingredients in each food option.
In addition to below, for the 2nd time now we have had no complimemtary prawn crackers after making an order of £29, very dissapointed again. We only ever order from Top Wok, we order at least twice per month and normally spend atleast £30 for the 2 of us as we can never decide what to order and always end up getting far too much. This time we ordered slightly less, spending approx £20 and considering how loyal we are, we were quite disappointed that there weren't any complimentary prawn crackers with our order, as there normally are. Food was good as usual, just slightly disappointed I'm afraid.
First visit, very clean and well presented decor with open kitchen on display, and staff in uniform and pleasant enough.Food was fresh full of flavour and good size portion.Chicken Satay skewers were definitely a highlight.Would probably say it was more expensive than other Chinese, but they were quick to cook, the food was hot and the dishes were what you would expect from a good Chinese.Vegetarian options: Vegetarian options on the menu including tofuParking: There is parking outside but often full.