I had high expectations having followed the takeover on the business Facebook page. I booked lunch for my friend and I. I’ve recently had to adapt my diet for health reasons so based on this I chose a vegetable heavy dish with no sauce or deep friend elements. I added chicken.I ordered the roasted butternut squash with goats cheese and cous cous. Adding chicken for £2 for extra protein.What arrived was a plate of buttered baby potatoes, with some cherry tomatoes, about a tablespoon of butternut squash and a large chicken breast on top, no goats cheese at all.I highlighted this to my lovely server, who is always friendly and professional. She brought the information to the chef who simply said “they apologise but the menu changed”. The manager was made aware too.Not an offer of a free drink, a percentage off the bill or an apology for getting a completely wrong dish.So very disappointed as we were excited to have a new lease of life to the pub / restaurant. Not enticed to return.
Shyanne Shaw
Gorgeous food, and atmosphere. Great staff and portions. Thank you all again can’t wait to go back.
Riley Cordeux
Visited the new otter and fish with high expectations. Very disappointed prices have gone up and quality down. I had the Thai green curry which was wishy washy and tasteless. It was returned to the kitchen the waitress just said I’ll tell the chef. I was offered an alternative but my friends were already eating so I declined the offer as my friends would have been finished before a replacement would arrive at the table.The manager did. Not come to apologise nor did the chef. So when I returned home I emailed the manager to receive an apology and as a gesture of apology I was offered 20% off 1 main meal when we returned, not even an offer of a complimentary drink. 20% of a main course would probably equate to £4 or £5 definitely no incentive enough for us to return again. We are a group of friends who dined here every 6 weeks or so but not again. Such a shame the new management does not match the last management
Tony Johnson
We were the only people in the restaurant for lunch (Thursday luchtime), so the atmosphere suffered a little. The food and service were top notch though, at very reasonable prices. This place definitely deserves more patrons.Dietary restrictions: Fantastic range of gluten free options. Much of the rest of the menu could be made gluten free on request. A refreshing change to being made to feel like a nuisance at some restaurants.
Chris Matthewman
Very helpful service and food arrived promptly and hot. Value for money.
Valerie Porter
Lovely night except for the man behind the bar. He was so rude.
Caroline A
We chose the Otter & Fish for a family get together meal over the Christmas period. There were 10 of us and we pre booked from the December menu. The table was well situated and although the dining areas were busy we could all manage to talk to each other. We were all very pleased with our food choices, most of us had 3 courses. The pork fillet was a highlight and plenty of vegetables were included. The speed of service was good and we all had a great evening. Thank you Richard and the team.
Nick Mouyiassi
Just been for Sunday lunch all that dinner needed was seasoning to elevate it.Staff were nice,
ChristoPhotos
Good food in a refurbished dinning
Highleghlady
As always, excellent food and lovely staff. Always a warm welcome, but just a shame they don't have draught beer!
Visited on Saturday evening with my family, having never been before. Certainly did not disappoint. Excellent food, tasty and piping hot . Myself I had the Christmas menu and loved it. Service was very good and nothing a trouble even though it was very busy. Will definitely be back. Thank you for an excellent evening
19MA66
Wonderful atmosphere and lovely staff. The food was really good and we had a great night. I thoroughly recommend the almond slice for dessert, delicious! We had one fussy eater but the staff weee very accommodating and really looked after them .
Happy cycle boy
Went family as three of them had birthdays all around three weeks in October. Service good, pleasant staff, attentive. The food was very enjoyable.The ambience was relaxed and friendly.
Pam Bracken
13 of us came together for a family celebration. We were in the private section with a long table. It was lovely. Everyone ordered different starters, main meal and desserts. Food was amazing, service was fantastic. We all had a really lovely time. Big thank you to all the staff who made it happen
Jo B
Entry to car park is just wide enough between roadside houses.Excellent meal and service attentive with efficient food delivery. The whole evening meral was flawless.
I had high expectations having followed the takeover on the business Facebook page. I booked lunch for my friend and I. I’ve recently had to adapt my diet for health reasons so based on this I chose a vegetable heavy dish with no sauce or deep friend elements. I added chicken.I ordered the roasted butternut squash with goats cheese and cous cous. Adding chicken for £2 for extra protein.What arrived was a plate of buttered baby potatoes, with some cherry tomatoes, about a tablespoon of butternut squash and a large chicken breast on top, no goats cheese at all.I highlighted this to my lovely server, who is always friendly and professional. She brought the information to the chef who simply said “they apologise but the menu changed”. The manager was made aware too.Not an offer of a free drink, a percentage off the bill or an apology for getting a completely wrong dish.So very disappointed as we were excited to have a new lease of life to the pub / restaurant. Not enticed to return.
Gorgeous food, and atmosphere. Great staff and portions. Thank you all again can’t wait to go back.
Visited the new otter and fish with high expectations. Very disappointed prices have gone up and quality down. I had the Thai green curry which was wishy washy and tasteless. It was returned to the kitchen the waitress just said I’ll tell the chef. I was offered an alternative but my friends were already eating so I declined the offer as my friends would have been finished before a replacement would arrive at the table.The manager did. Not come to apologise nor did the chef. So when I returned home I emailed the manager to receive an apology and as a gesture of apology I was offered 20% off 1 main meal when we returned, not even an offer of a complimentary drink. 20% of a main course would probably equate to £4 or £5 definitely no incentive enough for us to return again. We are a group of friends who dined here every 6 weeks or so but not again. Such a shame the new management does not match the last management
We were the only people in the restaurant for lunch (Thursday luchtime), so the atmosphere suffered a little. The food and service were top notch though, at very reasonable prices. This place definitely deserves more patrons.Dietary restrictions: Fantastic range of gluten free options. Much of the rest of the menu could be made gluten free on request. A refreshing change to being made to feel like a nuisance at some restaurants.
Very helpful service and food arrived promptly and hot. Value for money.
Lovely night except for the man behind the bar. He was so rude.
We chose the Otter & Fish for a family get together meal over the Christmas period. There were 10 of us and we pre booked from the December menu. The table was well situated and although the dining areas were busy we could all manage to talk to each other. We were all very pleased with our food choices, most of us had 3 courses. The pork fillet was a highlight and plenty of vegetables were included. The speed of service was good and we all had a great evening. Thank you Richard and the team.
Just been for Sunday lunch all that dinner needed was seasoning to elevate it.Staff were nice,
Good food in a refurbished dinning
As always, excellent food and lovely staff. Always a warm welcome, but just a shame they don't have draught beer!
Restaurantji Recommends
Visited on Saturday evening with my family, having never been before. Certainly did not disappoint. Excellent food, tasty and piping hot . Myself I had the Christmas menu and loved it. Service was very good and nothing a trouble even though it was very busy. Will definitely be back. Thank you for an excellent evening
Wonderful atmosphere and lovely staff. The food was really good and we had a great night. I thoroughly recommend the almond slice for dessert, delicious! We had one fussy eater but the staff weee very accommodating and really looked after them .
Went family as three of them had birthdays all around three weeks in October. Service good, pleasant staff, attentive. The food was very enjoyable.The ambience was relaxed and friendly.
13 of us came together for a family celebration. We were in the private section with a long table. It was lovely. Everyone ordered different starters, main meal and desserts. Food was amazing, service was fantastic. We all had a really lovely time. Big thank you to all the staff who made it happen
Entry to car park is just wide enough between roadside houses.Excellent meal and service attentive with efficient food delivery. The whole evening meral was flawless.